Remove 2009 Remove Customer Experience Remove Fine Dining Remove Merchandise
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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. New and existing tools like QR codes served an essential role in maintaining social distance as restaurants approached contactless dine-in capabilities fit for our new normal.

2020 211
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MRM Research Roundup: Mid-April 2020 Edition

Modern Restaurant Management

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. Engaging Customers During COVID-19. Full-Service Restaurants Hit Hardest by the Crisis.

2020 196
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MRM Franchise Feed: Krystal Refranchising and Pieology in China

Modern Restaurant Management

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”