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The Future of Dining: Industry Expert Insights

Modern Restaurant Management

We're already seeing lots of innovation. The ability to mine customer data and distill insights that drive loyalty, and perhaps more importantly trust, will become necessary as we emerge from the pandemic. This helps build a level of loyalty and trust that will be key to emerging stronger from the pandemic.

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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 190
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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

2020 136