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Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.
.” Black Market Reservatons In recent years, a black market for hard-to-get restaurant reservations has spread across the country. Technology has made it easy for individuals and companies to scoop up reservations from legitimate restaurant websites or restaurant-approved reservation sites like high-demand concert tickets.
What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.
We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The best systems have the ability to display recipes one-click-away, monitor cooking times, and alert the FOH when the meal is ready. Payroll management .
Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. In the last few years, we've seen employee meals become table stakes for businesses looking to recruit and retain top talent in an incredibly competitive labor market.
Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Can your host bus tables after the evening’s reservations wind down? Familiarize Yourself with Labor Laws. Cross-train Employees.
At First Watch, we will continue to lean into our off-premise offerings and differentiate our native channels through incentives such as reserving our popular and rotating seasonal items for guests who order directly. Angela Hart, Solutions Director North America, Fourth. Alex Karavias, owner of Meraki Greek Bistro and Meraki Coconut Grove.
In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners.
In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners.
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