Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. As diners continue to prioritize saving money, however, they still need incentives to spend, such as coupons and loyalty programs that suit their needs.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Restaurant365

MARCH 25, 2020

Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Offer coupons for dine-in service. Conclusion.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

JULY 10, 2020

Ensure that your staff know the common signs and symptoms of COVID-19 so FOH staff can identify any ill guests, and staff can notify management if they or another employee are unwell Make sure you create, publish, and send the schedule to staff well in advance. Free drinks are always a plus and you can show off your cocktails.

Events 351

Events Social Media Kitchen Safety Seating 351

Restaurant365

JULY 8, 2021

If you currently offer takeout or delivery, consider drawing guests back into the restaurant by including coupons in your off-premise packaging. Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Unable to fix it at that point, I apologized, then asked my manager if I could send the guest home with a free dessert and a coupon for his next visit.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

The Restaurant Times

NOVEMBER 24, 2020

Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations. This will help them understand critical issues such as handling voids, coupons, etc., Here are the steps to create a training plan which will improve the service quality of your restaurant:-.

Training 52

Training Management Management Tip Distribution 52