Remove BOH Remove Certification Remove FOH Remove Healthcare
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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Your back-of-house (BOH) team should also have some basic customer service training. Your back-of-house (BOH) team should also have some basic customer service training. Do you often host business banquets?

FOH 307
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Technology is ever-changing and constantly disrupting industries – from restaurants and retail to healthcare – and everything in between. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.