What Is a Restaurant CRM and Why Do You Need One?
Touch Bistro
MAY 31, 2021
Restaurants typically use CRMs to collect guest information, such as: Contact information : Typically collected when a customer joins a restaurant’s loyalty program or makes a reservation. Interaction history : A log of the customer’s orders, reservations, and interactions with promotions. allergens (soy, gluten, dairy, etc.),
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