7 Shifts

NOVEMBER 12, 2020

During orientation, share a presentation or video that reviews the key principles of your restaurant's culture. Your back-of-house (BOH) team should also have some basic customer service training. A server’s manual could contain a detailed description of each menu item, allergen guidelines, and a customer service guide.

FOH 307

FOH BOH Food Safety Customer Service 307

Apicbase

APRIL 5, 2024

Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Back of house (BOH) operations are complex and have many moving parts.

Back of House 52

Back of House Front of House BOH Point of Sale 52

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Cleanliness impacts both presentation and safety in a restaurant, and is thus one of the restaurant skills that will most impact the customer experience.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Touch Bistro

MARCH 25, 2021

Direct deposit is more convenient and safer than check payments during the COVID-19 pandemic, as employees don’t need to be physically present to be paid. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Familiarize both teams with a menu tasting and training.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

MARCH 28, 2024

Product development – clean data on ingredients, allergens, and nutritional values along with recipe and menu optimization tools. The right BOH system allows you to integrate all of your tech elements and make sure they talk to each other effectively to save time and avoid costly errors.

Management 52

Management Management Point of Sale Kitchen Safety 52