2023 Employee Relations Food Safety Guest Recovery 
Black Box Intelligence
MARCH 8, 2022
These issues, along with continued surges in COVID infections, are slowing the recovery. . And off-premise dining continued its dominance, as consumers enjoyed the safety and convenience of eating at home. . Keeping guests happy will be complicated. That is impacting the guest experience and decreasing the value sentiment.
Modern Restaurant Management
APRIL 20, 2021
In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.
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Modern Restaurant Management
FEBRUARY 1, 2021
The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.
Modern Restaurant Management
MAY 5, 2020
The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. This service gives local residents and small businesses in the Bay Area safe access to essential food and supplies at competitive wholesale prices.
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