2019 BOH Guest Recovery 
Modern Restaurant Management
APRIL 29, 2025
“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” The report explores the forces shaping guest loyalty in 2025.
Cheetah
JUNE 14, 2021
Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. There are two ways: Sharing the tip pool with BOH Auto gratuity Before you blow a gasket, consider the following. Sharing the Tip Pool with BOH. Here’s how.
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Rocket Fuel
MAY 1, 2023
increase over the previous year. Despite this rebound, counter sales are still significantly lower than pre-pandemic rates of 34.82% in 2018 and 29.68% in 2019. Here are some of the most important learnings from 2022: Delivery channel growth: The delivery channel has grown by a staggering 1,343% since 2019.
Black Box Intelligence
SEPTEMBER 26, 2024
After several challenging months, signs of recovery are beginning to appear. Our expectation has always been for a stronger Q4 relative to Q3, and the latest data shows that the recovery may start earlier than expected. Position Comp Traffic* Comp Sales* Hourly BOH +2.6% +3.3% AUGUST: BY THE NUMBERS -0.4% Comp Sales -3.6%
Apicbase
JANUARY 13, 2023
However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. The average profit margin for US restaurants in 2022 was 10.6% , showing it’s slowly inching back to pre-pandemic levels (12% in 2019). QSR Magazine , 2019) There are 155,448 single-location full-service restaurants in the US.
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