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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Eventually, the mentors should take a back seat and let the trainees interact with customers.

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5 Effective Restaurant Loyalty Programs, Plus Tips For Success

Sling

Willing to refer your product or service to their friends and family. 2) Preferred Seating. Another easy and effective perk for your restaurant loyalty programs is preferred seating. 3) Train FOH Staff On Your Loyalty Program. Provide feedback on how to improve products or services. Understanding when issues arise.

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Restaurant Franchising: 10 Essential Performance Metrics For Consistent Group-wide Profitability

Apicbase

For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. Franchisee turnover refers to the total number of franchisees who leave within a specific timeframe. RevPASH (Revenue Per Available Seat Per Hour).

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104 Culinary Terms You Should Know: A Complete List for Restaurants

Touch Bistro

A la carte: French for “of the menu” and refers to dishes that are priced separately on a menu, rather than served together for a set price. Front of house (FOH): The front of the restaurant, where guests are served and the host and servers work. . # Culinary Terms. A to D Cooking Terms. A Cooking Terms. G Cooking Terms. I Food Terms.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean?