article thumbnail

How to Create an Effective Restaurant Onboarding Process

7 Shifts

What documentation to give out and collect during onboarding. Reviewing health and safety protocol. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Health and safety training Health and safety training has always been critical to the restaurant industry.

FOH 307
article thumbnail

MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH 179
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

9 Tips for Improving Restaurant Operations

Sling

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

article thumbnail

Topics to Cover in a Restaurant Employee Handbook

Lavu

Basic restaurant standards, like restaurant safety, dress code, and code of conduct. . Health and Safety Standards. You may decide that the best way to give information is to create a bundle of documents that include health and safety procedures, industry standards, employee forms, and working conditions. Labor Laws.

FOH 78
article thumbnail

How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

Go over important topics like: Job responsibilities COVID-19 safety procedures Hygiene Uniform Systems and tech Attendance Customer service Security – including your restaurant loss prevention strategy Opening and closing shift procedures. And if needed, help new staff obtain food handlers permits. Hands-on menu training and tasting.

Hiring 52
article thumbnail

As Restaurants Reopen, Many Are Struggling to Find Employees

EATER

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. There will be a lot of shifting around,” she says.

article thumbnail

20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cooking and Food Preparation.