Rocket Fuel

NOVEMBER 6, 2024

Restaurant managers and area coaches should schedule times to discuss benefits directly with their teams. Using a multi-channel approach, employees will feel more informed and engaged in the benefits enrollment process, leading to a positive experience for them and a smoother process for HR.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Qu

MARCH 12, 2025

Tableside ordering merges digital and physical ordering, increasing customer return through faster service and fewer errors while freeing staff for higher-value tasks and improving profitability. The Value: Eighty-four percent of restaurant transactions are cashless 4 , exposing flaws in manual tip processes.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

7 Shifts

JUNE 3, 2022

73% of those employees still receive tips. According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. For the average restaurant, that means serving four more customers a day. Implement a tip pool.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

7 Shifts

OCTOBER 16, 2023

It directly influences the quality of service and the dining experience for customers. Well-trained and engaged staff contribute to better customer satisfaction. When all those operations are consolidated under one platform, it creates a smoother and faster experience.

Tip Distribution 221

Tip Distribution Document Hiring Restaurant Law 221

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317