7 Shifts

NOVEMBER 12, 2020

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Eventually, the mentors should take a back seat and let the trainees interact with customers. Your back-of-house (BOH) team should also have some basic customer service training.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Paying for their healthcare (or at least most of it) would be a really nice perk in today's environment. Most of the same applies to the health of BOH as well. Even though they have ?less

FOH 212

FOH Kitchen Safety BOH Food Safety 212

Apicbase

OCTOBER 14, 2022

This number includes wages and salaries, healthcare, taxes, and benefits. For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. RevPASH (Revenue Per Available Seat Per Hour). Labour cost. What is RevPASH?

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Modern Restaurant Management

FEBRUARY 18, 2020

Technology is ever-changing and constantly disrupting industries – from restaurants and retail to healthcare – and everything in between. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212