MRM Research Roundup: Mid-November 2020 Edition
Modern Restaurant Management
NOVEMBER 17, 2020
When it comes to contactless technology, more than half (51 percent) Americans want to use mobile ordering directly from their seats, versus 18 percent self-service kiosk at concessions, 3.8 Business and group travel are not expected to reach 2019 peak demand levels again until 2023. Avoiding waiting in concession lines (39 percent).
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