Decade of Disruption: Restaurant Insiders Dish What’s on the Plate
Modern Restaurant Management
FEBRUARY 18, 2020
In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Restaurants will become increasingly casual. Suzannah Gerber of Haven Foods.
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