Remove Allergens Remove FOH Remove Seating
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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Eventually, the mentors should take a back seat and let the trainees interact with customers. Include role-playing as part of the training. Do you often host business banquets?

FOH
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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.