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Operations

Dickey’s put a restaurant up for sale. Its franchisee was surprised

The fast casual’s franchisees say they’re struggling with its price restrictions, coupled with high costs. And one operator says the barbecue chain put her store on the market without her knowledge. By Jonathan Maze on Aug. 31, 2023

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Financing

The Red Lobster bankruptcy is a seminal moment for the restaurant business

The Bottom Line: The seafood chain’s bankruptcy declaration was not surprising after months of closures and Endless Shrimp recriminations. But that doesn’t make it any less notable.

Workforce

The White House has ideas about how all that AI on the Show floor should be used

Reality Check: President Biden issued a set of guidelines Thursday for protecting workers from the digital onslaught.

Financing

How Popeyes changed the chicken business

How did a once-struggling, regional bone-in chicken chain overtake KFC, the formerly dominant player in the U.S. market? With a fixation on sandwiches and many more new restaurants.