OPINIONFinancing

Food costs have come down, but they remain high

The Bottom Line: Falling food costs give operators more options for dealing with traffic. But not all prices are falling. And the deflation could help retailers a lot more than restaurants.

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Retailers are ditching self-checkout. Should restaurants take heed?

Tech Check: Retail trends are often a preview of what's to come for restaurants, but that may not be the case here.

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Social media giveth and social media taketh away

The Bottom Line: McDonald’s, Starbucks and Chipotle, chains that have historically benefitted from social media love, are learning the hard way that it can have the opposite effect. Brands should take heed.

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Here's what restaurants want out of their tech suppliers

Data and reporting are top priorities, while AI is an afterthought, according to new research from Olive Technologies.