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Operations

In the legal minefield of restaurant surcharges, it's all about disclosure

Whether a "service charge," "living wage fee" or "happy kitchen fee," how surcharges appear on guest checks—and how they are disclosed—can be key in protecting a restaurant from costly litigation. By Lisa Jennings on Aug. 02, 2023

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Food

The Taiwanese wheel cake may just become the next cronut

Behind the Menu: Money Cake opens in New York, tempting pastry fans with the waffle-cream puff hybrid.

Technology

Are consumers ordering less delivery? It depends on who you ask

Tech Check: There are signs that demand is slowing. But some are finding the convenience too good to quit.

Operations

Friendly's is opening restaurants again

The 89-year-old family-dining chain has unveiled a new store in Orlando that gives a liberal nod to the brand's past while incorporating new touches like a bakery.