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Strengthening Consumer Loyalty
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Technology
Retailers are ditching self-checkout. Should restaurants take heed?
Tech Check: Retail trends are often a preview of what's to come for restaurants, but that may not be the case here.
Financing
Social media giveth and social media taketh away
The Bottom Line: McDonald’s, Starbucks and Chipotle, chains that have historically benefitted from social media love, are learning the hard way that it can have the opposite effect. Brands should take heed.
Technology
Here's what restaurants want out of their tech suppliers
Data and reporting are top priorities, while AI is an afterthought, according to new research from Olive Technologies.