Bingage

FEBRUARY 20, 2023

One of the easiest techniques to do this is through Restaurant Upselling, or making your existing customers repeat customers. Upselling is much more than sales; it requires knowledge,experience ans smart work. In this blog we have covered different techniques that will help you boat your restaurant’s revenue.

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Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

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Restaurant Technology Guys

JANUARY 10, 2023

Technology adoption in restaurants has been on the rise in recent years, with many restaurants implementing various technological solutions to improve their operations and customer experience. The post How to Promote Technology Adoption in Restaurants appeared first on Restaurant Technology Guys.

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Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. trillion U.S.

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2024 Technology Customer Experience Dietary Restrictions 40

Focus POS

JUNE 2, 2020

This clearly points to the fact that consumers are not willing to give up the convenience and experience of a restaurant meal even when faced with the most challenging of barriers. Make sure that your restaurant technology stack includes functionalities like: . SMS text messaging alerts to customers when orders are ready. .

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Technology Fine Dining Mobile Ordering Online Ordering 187

Hot Schedules

MARCH 29, 2021

Where Business Meets Technology. For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. Another responsibility of the Product Owner is to ensure that the development tasks meet customer requirements. In the right way.”

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7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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Management Management Kitchen Safety Front of House 397

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

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Customer Service Customer Experience Online Ordering Loyalty Program 369

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

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Customer Experience Email Marketing Demo Loyalty Program 52

OneDine

JANUARY 9, 2024

As we step into a new year, the restaurant industry continues to evolve at an unprecedented pace, with technology playing an increasingly pivotal role in shaping its landscape. This trend not only minimizes physical contact but also offers convenience and efficiency to both customers and staff.

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2024 Technology Customer Experience Sustainability 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Whether it be an upgrade or adding new to your business, here are four major restaurant technologies you should consider in the new year. They want the most out of their experience with as little effort as possible. What’s been worn out over the year and what seems outdated?

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Restaurant Technology Guys

DECEMBER 25, 2022

French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience. Restaurant Technology Guys Podcast Ep. Check them out at Grégoire | French Restaurant in Berkeley, CA (gregoirerestaurant.com). The post 164.

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Technology Innovation 2002 Fast Casual 88

Restaurant Technology Guys

NOVEMBER 21, 2023

Discover how restaurants can protect customer information, including payment data, while delivering a seamless dining experience. Read our latest blog to learn about data security best practices. The post Navigating Restaurant Data Security: Protecting Customer Information appeared first on Restaurant Technology Guys.

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Information Blog Customer Experience Technology 113

Restaurant365

DECEMBER 6, 2019

The data scientists at Upserve found that their restaurant customers using a mobile POS saw a 50% quicker order-to-table time. A Mobile POS Creates More Repeat Customers and Advocates. Many of the points above also help create repeat customers, who tend to spend up to 67% more on average than first-time guests.

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Indoor Media

JANUARY 2, 2019

What content has performed best for your blog? Since our blog is fairly new (started in the fall of 2017) we’ve been experimenting with different content topics, audiences, and writing styles. Still, blogs geared toward auto shop and restaurant owners seem to reign supreme. Here are our top 5 blog posts of 2018.

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Restaurant365

JUNE 17, 2022

Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Technology, it seems, is making the restaurant industry bigger and better. Hiring and onboarding technology.

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Technology Front of House Back of House Mobile Ordering 78

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. With AI-driven online ordering systems, like the company BigZpoon provides, this vision is becoming a reality.

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Dietary Restrictions Online Ordering Customer Experience Catering 78

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

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Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.”

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Restaurant Technology Guys

AUGUST 29, 2023

Discover how advanced algorithms are transforming loyalty programs into tailored experiences that keep diners coming back for more. The future of customer loyalty is here. Learn more on our blog!

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Loyalty Program Blog Customer Experience Technology 105

Restaurant365

JUNE 26, 2020

In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place. The post Guest Blog: Tax Strategies as You Reopen Your Restaurant appeared first on Restaurant365.

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7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

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Loyalty Program Customer Experience Customer Service Point of Sale 369

Chowly

MARCH 21, 2023

Customer appetites, holiday trends, best practices — all of these and more morph over time. Technology can help significantly in this regard, but it’s important to know what you’re looking for and why. Technology can help significantly in this regard, but it’s important to know what you’re looking for and why. Is it flexible?

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Technology Consumer Goods Customer Service Customer Experience 52

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

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Front of House Back of House Social Media Fast Casual 52

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

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Technology Marketing Loyalty Program Social Media 78

Restaurant Technology Guys

MARCH 14, 2023

Unlock the secrets to scaling your restaurant business with our latest blog post! ? Discover 7 game-changing strategies for increasing efficiency, driving revenue, and improving customer experience, with a focus on leveraging technology. ? Check it out now!

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Blog Customer Experience Technology Take-out 114

Modern Restaurant Management

MAY 21, 2021

As an owner or manager, you’re already well aware that your team and your customers are the lifeblood of your enterprise. Considering your customers as part of your team may be an even more constructive approach. Just like your team, you need to engage with your customers. Build a Community for Your Brand.

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Social Media Customer Experience Email Marketing Online Ordering 203

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

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Restaurant Technology Guys

OCTOBER 1, 2023

Learn how branded phone calls can increase guest satisfaction and get you in touch with your customers faster and easier in the restaurant world. Restaurant Technology Guys Podcast Ep. 198 – Setting The Standard For a Better Calling Experience with First Orion appeared first on Restaurant Technology Guys.

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Technology Customer Experience Communication Blog 84

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

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Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. With its ability to streamline operations, elevate customer experiences, and drive overall success, AI has become an indispensable asset for modern restaurants.

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Email Marketing Customer Experience Social Media Technology 78

Goliath Consulting

MAY 31, 2023

Are you a restaurant owner or manager looking for ways to attract more customers and increase sales? This location-based marketing technique uses GPS or RFID technology to create a virtual boundary around a specific area, such as your restaurant’s location. Look no further than geo-fencing! What is Geo-fencing?

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Point of Sale Email Marketing Customer Experience Advertising 78

QSR Automations

MAY 2, 2024

In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience. The landscape of kitchen tech is lush, and it’s never been a better time to invest in kitchen technology!

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Social Media Front of House Innovation Technology 64

Social Hospitality

MAY 18, 2020

Create Special Offers for Customers. If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. Treat these people well, so they will treat your customers well. They have beautiful websites , blogs , and a well-planned social media presence.

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Hospitality Marketing Social Media Hotels 309

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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Management Management Kitchen Safety Front of House 195

The Restaurant Times

OCTOBER 23, 2023

This blog takes you on a captivating journey through the birth, growth, and impact of Coffeefy, an establishment that beautifully combines work and leisure in one welcoming space. Coffeefy is an idea that would reshape how people experience work and coffee. The result? It’s a place where you can have the best of both worlds.

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