Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Whether it be an upgrade or adding new to your business, here are four major restaurant technologies you should consider in the new year. Mobile POS. They want the most out of their experience with as little effort as possible. Automating Your Kitchen System.

2022 78

2022 Technology Loyalty Program 2025 78

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Online ordering isn’t just important for customer safety and satisfaction, however.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Hot Schedules

MARCH 29, 2021

Where Business Meets Technology. For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. Another responsibility of the Product Owner is to ensure that the development tasks meet customer requirements. In the right way.”

Technology 148

Technology Insurance Healthcare Recruiting 148

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Moreover, availability of online foodservice apps, together with third-party delivery services, has made it easier for customers to forego a trip to the restaurant.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Focus POS

DECEMBER 19, 2019

You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. CTA link: Get your free buyer’s guide: Focus POS Systems. Make sure, however, that your POS doesn’t wholly depend on an internet connection to run. Choose the Right Hospitality POS Software.

POS 107

POS Hospitality 2020 Loyalty Program 107

Chowly

MARCH 21, 2023

Customer appetites, holiday trends, best practices — all of these and more morph over time. Technology can help significantly in this regard, but it’s important to know what you’re looking for and why. Technology can help significantly in this regard, but it’s important to know what you’re looking for and why. Is it flexible?

Technology 52

Technology Consumer Goods Customer Service Customer Experience 52

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Provide valuable input on pricing, menu adjustments, and marketing initiatives to enhance the overall dining experience. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. As Freebirds World Burrito chief technology officer (CTO) Dawn Gillis told us, fear of the unknown often keeps restaurant operators from making critical steps towards tech advancement.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Focus POS

DECEMBER 22, 2021

Technology for Successful Restaurant Management. These four leading technologies will help you build the success of your business. Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience.

Management 146

Management Management Loyalty Program Online Ordering 146

Focus POS

OCTOBER 1, 2021

San Antonio, TX – October 1, 2021 – Focus POS, a leading provider of restaurant management software, announces the availability of Focus eGift digital gift card solution. Customers can also purchase eGift cards they can use themselves. About Focus POS. To learn more, visit www.focuspos.com.

POS 148

POS Online Ordering Website Management Customer Experience 148

Focus POS

SEPTEMBER 3, 2020

As the competition grows ever fiercer and restaurant owners are tasked with boosting efficiency to keep up, technology plays an increasingly important role in operations. By integrating a kitchen display system into your POS, you can consolidate data and access a variety of reporting features. Increased customer satisfaction.

POS 174

POS Waste Customer Service Customer Experience 174

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. By learning from others' experiences, you too can be successful. The Restaurant Technology Guys. The solution is simple: Podcasts!

Coaching 195

Coaching Website Management Email Marketing Retail 195

Focus POS

SEPTEMBER 9, 2021

On one end, they struggle to keep customers amid safety concerns, and on the other end, they face difficulties trying to attract enough workers to meet customer demands. As a result, between appeasing customers and staff, restaurants are beginning to feel desperate and overwhelmed. Add Kiosks to Boost Customer Satisfaction.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

7 Shifts

FEBRUARY 26, 2021

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Ordyx

MARCH 28, 2021

This article will cover some restaurant tips and a couple of ways your POS system can help boost productivity in your establishment and ultimately increase profits. So, to avoid this drop in productivity, it is important to have a POS system with competent restaurant management software to assist in making these business decisions.

POS 52

POS Inventory Point of Sale Email Marketing 52

QSR Automations

APRIL 29, 2024

With dynamic capacity management, incoming orders are intelligently throttled based on your kitchen’s workload, ensuring that each dish is cooked to perfection and delivered fresh and hot to the customer. ConnectSmart® Kitchen streamlines order processing from various points, including POS systems, self-order apps, and kiosks.

Social Media 52

Social Media Demo Food Customer Service 52

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. What is tableside ordering?

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Focus POS

FEBRUARY 14, 2020

It’s no secret that many businesses across the restaurant industry are turning to the power of technology to make running their operations easier. Not only are they looking to improve operations within their kitchens, but also enhance the overall customer experience. Edit and manage employee time cards. Increase data visibility.

Management 132

Management Management Point of Sale POS 132

Focus POS

DECEMBER 4, 2020

Online ordering provided a way for restaurateurs to reach customers within the comfort and safety of their own homes, shifting online ordering functionality from a nice-to-have feature to an absolute necessity. Restaurateurs need to invest in a system that will improve operational efficiency while also meeting customer demand.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

iTab POS

NOVEMBER 11, 2018

The Importance of Social Media Technology and Imagery in Food Businesses. According to new research, people have started to look at purchases differently, with them valuing experience more than the physical products themselves. This is the rise of the “experience economy.” 2) Picturesque interior.

Technology 45

Technology Social Media Food Customer Experience 45

OneDine

MARCH 10, 2024

Dave & Buster’s awards Vendor Partner of the Year to the company that has demonstrated exceptional service, innovation, and commitment to enhancing the guest experience. OneDine stood out among its competitors for its cutting-edge technology solutions and dedication to meeting the evolving needs of Dave & Buster’s and its customers.

Entertainment 52

Entertainment Innovation Sports Customer Experience 52

Focus POS

AUGUST 12, 2020

Poor Customer Satisfaction . Unhappy customers means bad business. If your customers aren’t happy, that means you aren’t paying enough attention to their needs. Customer satisfaction must be prioritized. If customers aren’t satisfied, it is a result of mismanagement. . Poor Customer Experience .

Management 167

Management Management Customer Experience Point of Sale 167

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Enforced clock-ins through an integration with your Point-of-Sale (POS) system and labor management tools.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Open for Business

NOVEMBER 21, 2022

But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. There’s a lot that emerging restaurant technology can do for you these days. It integrates with POS systems, banks, and outside vendors.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

JULY 19, 2021

One bad interaction with an employee is all it takes to sour a customer’s experience and their impression of your bar. So, it begs the question: what can you do to reduce turnover and keep customers coming back? Plus, when you don’t have a reliable staff, this can reduce customer experience quality. Stay Informed.

Bar 88

Bar Management Management POS 88

Hot Schedules

JUNE 25, 2020

An alternative to POS clock-ins, this module offers punctuality controls, mobile alerts, and an aggregated view of punch data and change history. . New Minimum Wages Rates in Effect July 1, 2020. In accordance with local labor laws, HotSchedules will reflect minimum wage rate changes so you remain compliant. .

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147