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Fighting Fast Food Fraud

Modern Restaurant Management

Unfortunately, the very same convenience that has been extended to consumers has also opened the door for bad actors. First, reward programs turn physical goods into digital goods that are easy to move around, have no upper-value limit, and barely need monetization.

Food 193
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Dining Trends for 2024

Modern Restaurant Management

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 186
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CHARGING FOR BREAD -SERIOUSLY?

Culinary Cues

A new word has been bantered about over the past few months, a word that ticks off consumers and demonstrates either greed or an inability to understand the public’s perception of “value”. It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed.

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Diners Have Negative Reaction to Surge and Dynamic Pricing

Modern Restaurant Management

Fifty-six percent of consumers surveyed said they choose/will choose in the future to order from a restaurant with lower fees. As we’ve seen several times, consumers are not always the most responsive to increased fees. consumers 18 years and older. What are best practices for raising menu prices/instituting a fee?

Pricing 171
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SOCi Report: Brand Loyalty Affected by Online Inaccuracies

Modern Restaurant Management

's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Just as no one wants to be catfished by a fake dating profile, consumers don't want to be misled by inaccurate business information.

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MRM EXCLUSIVE: The Tipping Point Is Now

Modern Restaurant Management

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. 15 or 20 percent).

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How Technology Is Transforming Restaurant Checkouts

Modern Restaurant Management

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. This technology offers consumers an effortless option for payment and identity verification by simply holding their hand over a scanner.