December, 2023

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Beyond the Plate: The Future of Restaurants in a Tech-Driven 2024

Modern Restaurant Management

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer

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APPRECIATING HOSPITALITY WORKERS

Culinary Cues

This is a festive, happy, family-oriented time of the year when we all try to think about everything that we are grateful for. Some of us are fortunate to have the time and the resources to enjoy the best of the season. Gifts, special meals, travel, and most importantly – family time consumes the next few weeks. Those of us who fit this description should take the time to think about those who are not so fortunate.

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3 Tips for Creating Holiday Schedules for Your Restaurant

Crunchtime

Follow these tips for smooth scheduling at your restaurant this holiday season. Holidays and special events can wreak havoc on restaurant schedules. Managers must account for spikes in demand that can be unpredictable, and employees often request time off during the holidays. A smaller pool of available team members, paired with more customers coming through the door is a recipe for a scheduling dilemma.

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Restaurants Need Mission Statements: Here’s Why

Wasserstrom

Crafting a well-read mission statement for your restaurant is more important than ever. In this article, we explain what mission statements are, why they are important, how to get started, and provide examples for inspiration. What Is a Mission Statement? A mission statement articulates the core reason the restaurant exists, beyond simply serving food.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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The Top Ten Questions Restaurant CEOs Are Asking

Aaron Allen & Associates

Restaurant CEOs find themselves under immense pressure to enhance sales and sustain margins. On top of that, boards of directors, rightfully so, are asking questions that require agility and muscle flex. For public companies, activist investors are calling out for answers to sluggish responses to emerging challenges that characterize the modern foodservice era.

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No One Has What It Takes to Lead Margaritaville

EATER

The exterior of the Margaritaville Resort Times Square. | Clay Williams/Eater Who among us can “work in a constant state of alertness”? Ah, Margaritaville Times Square , a land of contrasts. A beacon of beach chill in the middle of New York’s most upsettingly busy neighborhood. A place with terrible food and surprisingly good cocktails. A place that has filed for Chapter 11 bankruptcy twice in an attempt to refinance $309 million in debt , raising the question, “If Margaritaville is foreclosed,

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What Does 2024 Look Like for the Restaurant Industry?

Modern Restaurant Management

A new year brings new beginnings and opportunities for transformation in the restaurant industry. It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 custo

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Two Top COOs Share How They Overcome Challenges in their Restaurants

Crunchtime

Running, and growing, a multi-unit operation is tough, and only becomes more difficult across dozens, hundreds, or thousands of locations, especially as brands open new stores and try to hire (and retain) more staff. Ensuring efficient operations across every location has always been a priority for multi-unit operators, but now more than ever requires key processes and tools to stay competitive and scale for future success.

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Transforming Customer Experiences: Four Ways to Embrace Innovation in the Restaurant Industry

Modern Restaurant Management

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Webinar: Buzztime Live Trivia

Buzztime Business

Buzztime Live Trivia is evolving and is now easier than ever to get into your bar or restaurant. Join us for our webinar on Thursday, January 4th at 1 pm ET/10 am PT. We will discuss what this new live trivia solution is, how easy it is to run a weekly trivia night and make it affordable for your location. Sign up above to join us for a live demonstration and learn more about Buzztime Live Trivia with our Senior Account Manager Travis Bates.

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How to Choose the Best Bar Inventory Management Software

Sculpture Hospitality

Keeping track of inventory is paramount to ensuring smooth operations of your bar and maximizing profitability. The days of manual inventory management are long gone, replaced by advanced bar inventory management software that can streamline processes, minimize losses, and enhance overall efficiency.

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The Many Causes and Effects of Keith Lee

EATER

Lille Allen | Eater Known to 15 million TikTok followers for his candid restaurant reviews and multi-thousand-dollar tips, here’s how the MMA-fighter-turned-social-media-phenomenon became the voice of a generation of diners There is no shortage of food opinions online. (Hi, you’re on Eater.) But over the past year, Keith Lee has emerged as the voice millions of people turn to for their restaurant recommendations.

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How Ben’s Friends combats addiction in the hospitality industry

Open for Business

OpenTable is proud to announce a new partnership with Ben’s Friends, a nationwide food and beverage industry support group offering community, hope, and a path forward to those who struggle with substance abuse and addiction. One of the things that makes Ben’s Friends so effective is that they provide all services free of charge to chefs, line cooks, bartenders, servers, back-of-house team members, and so many more.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Former Eataly exec named CEO of Creative Culinary Management

Restaurant Business

A subsidiary of Jean-Georges Restaurant Holding Co., the group manages the restaurant portfolio of New York City's South Street Seaport neighborhood.

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Exploring the Factors Behind the Surge in Restaurant Automation

Modern Restaurant Management

If you've been paying attention to the tech scene, you have surely noticed a significant upswing in interest in artificial intelligence (AI) and automation. It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, includ

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How Can I Help You Today? 7 ChatGPT Prompts for Hospitality and Retail Businesses.

Bizimply

Today's article explores how AI-powered ChatGPT prompts can benefit your hospitality business. Keep reading to find out more! The post </b>How Can I Help You Today? </b> 7 ChatGPT Prompts for Hospitality and Retail Businesses. appeared first on Bizimply.

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ANOTHER YEAR – A CHEF’S NEW YEAR’S RESOLUTIONS

Culinary Cues

I know, I know – New Year’s Resolutions seem to be a waste of time. We all make them and rarely stick to the plan. But lack of execution should never get in the way of planning, dreaming, and setting goals. As Lewis Carroll proclaimed in Alice in Wonderland: “If you don’t know where you are going, any road will get you there.” So rather than stepping into 2024 without a roadmap and wandering aimlessly for 12 months – it only makes sense to establish a plan, some goals (a few of them lofty) and m

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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The Kikkoman Soy Sauce Bottle Is Priceless

EATER

The Kikkoman soy sauce bottle in its many iterations. | Photos by Nippon & Co, lottaocean , modemedia , and irokk. Photo illustration by Lille Allen Special releases of the iconic soy sauce bottle can fetch hundreds of dollars online, especially among Americans, who have formed a deep relationship with the Japanese brand It’s a shape so ubiquitous it’s become nearly invisible: an easy-to-grip, pear-shaped glass bodice planted on a sturdy base, a tapered neck swooping up to a red cap, and mos

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health.

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Jay Pandya, who owns Boston Market, files for personal bankruptcy

Restaurant Business

The operator of the struggling rotisserie chicken restaurant chain is also accusing US Foods of overcharging for food and keeping supplies low, leading to substitutions and closures.

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Why Setting Wait Time Expectations Is Key to a Good Customer Experience

Modern Restaurant Management

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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CONSISTENT CREATIVITY OR CREATIVE CONSISTENCY

Sante

Two words seem to be in conflict: consistency and creativity. In business both words are essential ingredients for long-term success; Continue Reading The post CONSISTENT CREATIVITY OR CREATIVE CONSISTENCY appeared first on Santé Magazine.

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CHOOSE YOUR STAGE – TELL YOUR STORY

Culinary Cues

I was enjoying my morning power walk on Christmas Eve, taking in the views ever-present in the town I have called my home for more than 40 years. There’s a light dusting of snow on the ground and the crunch under foot of a thin layer of ice crust, the temperature is a balmy 30 degrees – unheard of, this time of year. There is a heavy fog that sits on the ice-covered lake and the scene is a bit surreal.

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The Bitter Taste of ‘Not Too Sweet’

EATER

Asian Americans have claimed the phrase “not too sweet” as a defiant shorthand and a cheeky rallying cry. But is that maxim really true? The finale of every childhood family function was the same. Aunties would unveil a tray of gulab jamun and start to circulate the house, or the servers at whatever restaurant was hosting would plop a bowl on the table in front of us.

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Independent Business Ownership Vs. Franchise: Which is Better For You?

Sculpture Hospitality

Independent business ownership and franchising are two predominant pathways for entrepreneurs looking to establish their presence in the hospitality industry.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali