7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

OneDine

JANUARY 9, 2024

As we step into a new year, the restaurant industry continues to evolve at an unprecedented pace, with technology playing an increasingly pivotal role in shaping its landscape. This trend not only minimizes physical contact but also offers convenience and efficiency to both customers and staff.

2024 52

2024 Technology Customer Experience Sustainability 52

Restaurant365

JANUARY 4, 2022

Restaurant inventory management plays a key role in overcoming rising food prices. As the rising food cost trend continues, it’s time to tighten your inventory control. Automate manual restaurant inventory processes to help overcome rising food prices. Integrate restaurant inventory management with your POS system.

Inventory 148

Inventory Pricing Management Management 148

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. With AI-driven online ordering systems, like the company BigZpoon provides, this vision is becoming a reality.

Dietary Restrictions 78

Dietary Restrictions Online Ordering Customer Experience Catering 78

Hot Schedules

MARCH 29, 2021

Where Business Meets Technology. For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. Another responsibility of the Product Owner is to ensure that the development tasks meet customer requirements. In the right way.”

Technology 148

Technology Insurance Healthcare Recruiting 148

Hot Schedules

SEPTEMBER 8, 2021

With ferocious competition and changing customer expectations, creating, a well-connected staff through strategic mobile tech solutions becomes essential to coordinating unique and valuable guest experiences. Blog Newsletter. Inventory Management. b3lineicon|b3icon-wallet|?|Wallet. WATCH ON-DEMAND. Featured Posts.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Moreover, availability of online foodservice apps, together with third-party delivery services, has made it easier for customers to forego a trip to the restaurant.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Hot Schedules

JULY 15, 2021

But the new connections and deeper insights technology provides can mitigate many of the negative effects of rising prices and declining revenues, especially when it comes to the purchasing relationships between operators and suppliers. It’s good for customers too, as dishes are consistent and quality control stays high. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

Restaurant365

DECEMBER 6, 2019

The data scientists at Upserve found that their restaurant customers using a mobile POS saw a 50% quicker order-to-table time. A Mobile POS Creates More Repeat Customers and Advocates. Many of the points above also help create repeat customers, who tend to spend up to 67% more on average than first-time guests.

POS 117

POS Blog Mobile Ordering Front of House 117

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Provide valuable input on pricing, menu adjustments, and marketing initiatives to enhance the overall dining experience. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Restaurant365

MARCH 10, 2020

When you think of your restaurant finances, do you think of your inventory? Your restaurant inventory management is an oft-forgotten component of your finances, but the amount of product you have on hand represents a large part of your budget. What is Restaurant Inventory Management? Sitting Inventory.

Inventory 103

Inventory Management Management Waste 103

QSR Automations

MAY 2, 2024

In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience. The landscape of kitchen tech is lush, and it’s never been a better time to invest in kitchen technology!

Social Media 64

Social Media Front of House Innovation Technology 64

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. With its ability to streamline operations, elevate customer experiences, and drive overall success, AI has become an indispensable asset for modern restaurants.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Restaurant365

MARCH 10, 2020

When you think of your restaurant finances, do you think of your inventory? Your restaurant inventory management is an oft-forgotten component of your finances, but the amount of product you have on hand represents a large part of your budget. What is Restaurant Inventory Management? Sitting Inventory.

Inventory 78

Inventory Management Management Waste 78

The Rail

OCTOBER 18, 2022

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. You may be wondering where this technology will lead the industry in the future and if you should adopt it now.

Online Ordering 96

Online Ordering Allergens Customer Experience Reservations 96

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. It can also lead to poor customer service and shortcuts that lead to inefficient operations.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

360Training

JULY 11, 2018

Today’s customers expect the best experience from their favorite restaurants and if they don’t get it, they are quick to turn to others. Restaurants that are successful today invest in the future by incorporating technology in their operations. No, this does not mean you should pack up shop and open a food truck instead.

Technology 60

Technology Food Food Safety Food Truck 60

Hot Schedules

MAY 25, 2021

Over the years, the team has worked alongside counterpart teams in the US and Singapore, all while growing the team and its IP to cover all functional areas of MacromatiX, including vendor integrations, portals, offline systems, store-level Biometrics, and all areas of customer and system support. I am Fourth. Gospodin Gochev. Principal QA.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Focus POS

DECEMBER 4, 2020

Online ordering provided a way for restaurateurs to reach customers within the comfort and safety of their own homes, shifting online ordering functionality from a nice-to-have feature to an absolute necessity. Restaurateurs need to invest in a system that will improve operational efficiency while also meeting customer demand.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Mad Mobile

JANUARY 23, 2024

Many retailers have already adjusted their approach to shopping and merchandising, introducing powerful omnichannel technologies to streamline operations and help them better compete in a new digital landscape. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

ChefMod

MAY 13, 2024

AP automation solutions specifically designed for hospitality help restaurant owners optimize their purchasing process, recipe management, inventory, analytics, GL mapping, and visibility into expenses across all suppliers. This leads to a better dining experience for customers without the distraction of administrative tasks.

Cash Management 40

Cash Management Inventory Audits Management 40

Bingage

DECEMBER 2, 2019

The rapid change in nature…it can be anything in the form of technology, customer preferences, marketing trends or anything. Restaurant Technology Statistics helpful for 2020. 95% of restaurateurs agree that technology improves business efficiency. 2019, is about to end! Source ) 2. Source ) 4. Source ) 5.

Social Media 96

Social Media Online Ordering Employee Relations Sourcing 96

Restaurant365

FEBRUARY 8, 2022

Forecasting implications affect inventory and labor spending, so you must forecast to accurately predict what your labor cost is going to be and what your restaurant inventories are going to look like. It helps you determine what customer traffic trends look like and what menu items and product mixes look like. Conclusion.

2022 78

2022 Cash Management Point of Sale Inventory 78

Restaurant365

APRIL 4, 2022

With more planned stops in cities across the country, the goal is to help industry leaders share their most pressing challenges and opportunities, and discuss how they’re using restaurant technology to meet and exceed them. The Restaurant Industry Is Embracing Restaurant Technology. Live from Austin!

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

JUNE 10, 2021

This combination enables us to provide, in my opinion, the most robust restaurant management platform in the world, full of restaurant-specific back-of-house modules such as accounting, analytics, inventory, scheduling, payroll, and more. Here’s a story where one of our customers saved $1.1M Two leaders uniting. Now is a critical time.

Operations 154

Operations Back of House 2000 2011 154

Lavu

DECEMBER 6, 2019

Digital inventory tracking. Systems of reporting that keep track of inventory as it is used. Digital inventory tracking can help with reordering automatically and reduce waste in the workplace. With an integrated POS system, you can keep track of inventory after each sale and keep an eye on every part of your inventory.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. What is tableside ordering?

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant365

DECEMBER 11, 2020

Automating this process with a restaurant-specific inventory management system can help you quickly identify vendor pricing errors. Then, tracking the usage and yield of each item on the master inventory list, you can calculate the cost of your recipes and menu items. Create a safe, healthy atmosphere for your customers and employees.

2021 136

2021 Cash Management Management Management 136

Open for Business

NOVEMBER 21, 2022

But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. There’s a lot that emerging restaurant technology can do for you these days. Employees can earn gift cards or you can customize the rewards.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). ” A detailed pro/con list of third-party vs self-delivery is found here on our previous blog (13). .

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Chowly

MARCH 28, 2024

About Matt Matt, a pioneering figure in hospitality leadership coaching, draws from a rich background in the beverage industry, with notable experiences at Bacardi and Anheuser-Busch. While Matt excels in profit enhancement and inventory management, his true passion lies in leadership development.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Restaurant365

DECEMBER 4, 2020

Understanding this break-even number, which is based on your operating expenses, informs everything from your staffing decisions to adjustments in inventory. This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Managing rotating inventory.

2021 78

2021 Operations Mobile Ordering Social Media 78