Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. trillion in sales for 2024 signals strong economic activity.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Goliath Consulting

MAY 31, 2023

Are you a restaurant owner or manager looking for ways to attract more customers and increase sales? This location-based marketing technique uses GPS or RFID technology to create a virtual boundary around a specific area, such as your restaurant’s location. Look no further than geo-fencing! What are Advantages of Geo-fencing?

Point of Sale 78

Point of Sale Email Marketing Customer Experience Advertising 78

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. The result was a 25% percent spike in sales in just two months. Among these five customers, every second individual remarks they would like to buy meal kits from these ghost kitchens.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business. How will you manage your menu?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

7 Shifts

FEBRUARY 26, 2021

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Enforced clock-ins through an integration with your Point-of-Sale (POS) system and labor management tools.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Focus POS

DECEMBER 4, 2020

Online ordering provided a way for restaurateurs to reach customers within the comfort and safety of their own homes, shifting online ordering functionality from a nice-to-have feature to an absolute necessity. Restaurateurs need to invest in a system that will improve operational efficiency while also meeting customer demand.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Modern Restaurant Management

JANUARY 22, 2020

When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

Customer Service 228

Customer Service 2020 Social Media Mobile Ordering 228

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Restaurant365

MAY 13, 2020

While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. How to reduce employee turnover with Technology. As the restaurant industry emerges from the effects of COVID-19, the restaurant labor market is much more volatile than usual.

Technology 88

Technology Hiring Communication Tip Distribution 88

Focus POS

AUGUST 12, 2020

If sales are high, then your restaurant must be doing well, right? . It’s tempting to use sales figures as proof that you’re managing your restaurant well. Sales figures can fluctuate based on many things, and they don’t always represent an accurate picture of how you are doing overall. Poor Customer Satisfaction .

Management 167

Management Management Customer Experience Point of Sale 167

Future Food

DECEMBER 5, 2019

The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. The welcoming of the Meat-Free terminology will be used to entice customers; rather than words like Vegetarian and / or Vegan. Alternative eating is becoming mainstream.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Restaurant365

OCTOBER 15, 2021

Because sales and labor needs can change by the hour, day, week, and month, it can be difficult to control your labor budget over time. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. He also has the numbers to prove his point: Digital sales at Chipotle accounted for 19.6%

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

360Training

JULY 11, 2018

Today’s customers expect the best experience from their favorite restaurants and if they don’t get it, they are quick to turn to others. Restaurants that are successful today invest in the future by incorporating technology in their operations. No, this does not mean you should pack up shop and open a food truck instead.

Technology 60

Technology Food Food Safety Food Truck 60

The Restaurant Group

NOVEMBER 24, 2022

Technological developments, COVID-19, induced economic slowdown, inflationary pressures, and labor shortages—these will all affect the restaurant industry moving forward. Experiential Dining Despite over two years of pandemic-induced slowdowns in dine-in traffic, unique dining experiences will continue to attract huge audiences.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Restaurant365

APRIL 4, 2022

With more planned stops in cities across the country, the goal is to help industry leaders share their most pressing challenges and opportunities, and discuss how they’re using restaurant technology to meet and exceed them. The Restaurant Industry Is Embracing Restaurant Technology. The State of Sales, Staffing, and Food Costs.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Technology for Successful Restaurant Management. These four leading technologies will help you build the success of your business. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Focus POS

FEBRUARY 14, 2020

It’s no secret that many businesses across the restaurant industry are turning to the power of technology to make running their operations easier. Not only are they looking to improve operations within their kitchens, but also enhance the overall customer experience. Pull sales and labor reports from your mobile device.

Management 132

Management Management Point of Sale POS 132

Next Restaurants

SEPTEMBER 8, 2020

With sales of more than $783 billion in the United States, the restaurant industry has turned out to be the most significant potential market in recent years. If nothing else, it helps drags their attention to your business, brand, and message. And getting in front of eyes is always an important aspect of marketing your restaurant.

Advertising 118

Advertising Point of Sale Menu Information 118

Open for Business

NOVEMBER 21, 2022

But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. There’s a lot that emerging restaurant technology can do for you these days. It also helps you easily see and make sense of sales data.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Chowly

JUNE 7, 2023

At times, demand can become so intense that some operators turn off some of their distribution channels rather than run the risk of having dissatisfied customers. Smart pricing encourages optimal capacity without sacrificing customers eager to patronize your business — here’s why.

Pricing 52

Pricing Loyalty Program Point of Sale Cash Management 52

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Restaurant365

FEBRUARY 8, 2022

In this two-part blog post series, you’ll learn the importance of forecasting in restaurants and how to accurately implement restaurant demand forecasting. Part 2 will take a deep dive into how to forecast restaurant sales, including labor demand forecasting and food demand forecasting. Restaurant budgeting and forecasting differences.

2022 78

2022 Cash Management Point of Sale Inventory 78

Lavu

DECEMBER 6, 2019

POS stands for point of sale. With an integrated POS system, you can keep track of inventory after each sale and keep an eye on every part of your inventory. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) For instance, you may need to proactively adjust your labor to meet a seasonal drop in sales, or plan for the best time to spend cash on any needed maintenance or upgrades. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Let us be clear from the outset, it is all about sales.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Izettle

OCTOBER 27, 2021

The Zettle Terminal puts a store kit in the palm of small business owners’ hands, helping them manage sales, inventory, reporting and payments in one place. NASDAQ: PYPL) today launched the Zettle Terminal in the UK, an all-in-one point of sale (POS) solution that offers increased mobility in-store for small businesses.

Point of Sale 52

Point of Sale Small Business 2022 Customer Service 52

Izettle

OCTOBER 27, 2021

The Zettle Terminal puts a store kit in the palm of small business owners’ hands, helping them manage sales, inventory, reporting and payments in one place. NASDAQ: PYPL) today launched the Zettle Terminal in the UK, an all-in-one point of sale (POS) solution that offers increased mobility in-store for small businesses.

Point of Sale 52

Point of Sale Small Business 2022 Customer Service 52