7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Thrive POS

MAY 13, 2021

Brian Schaaf knows a lot about restaurant delivery driver reimbursements. He became an expert the hard way - suffering through a grueling Department of Labor audit of 2 years worth of delivery payments to drivers for his multi-unit restaurant franchise.

Delivery 111

Delivery Audits Franchise Franchising 111

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). Sustainable restaurant expansion requires balancing excitement with patience and perspective.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

Chowly

MARCH 14, 2024

Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Our recent conversation with Chip Klose , a seasoned veteran in the industry, offered a deep dive into navigating the complexities of the restaurant business successfully.

Airlines 111

Airlines Sustainability Pricing Technology 111

Modern Restaurant Management

DECEMBER 5, 2023

The pandemic dealt a mighty blow to the bar and restaurant industry, where social distancing replaced friends and families gathering together to share stories, celebrate milestones, and create lasting memories. Customers can enjoy a seamless dining experience, and restaurant operators can realize greater returns on their investments.

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

Modern Restaurant Management

APRIL 26, 2024

and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. Food allergies in the United States affect an estimated 26 million adults and six million children (10.8

Dietary Restrictions 100

Dietary Restrictions Allergens Point of Sale Customer Experience 100

Modern Restaurant Management

JANUARY 25, 2021

Because of the COVID-19 pandemic, many restaurants have had to rethink their spaces in order to accommodate additional outdoor dining capacity. All over the country, restaurants have gotten creative to reconfigure outdoor spaces into al fresco dining areas. Restaurants will need to create an outdoor dining space for all seasons.

Outdoor 212

Outdoor Technology Customer Experience Dine-in 212

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back.

Operations 367

Operations Management Management Mobile Ordering 367

Modern Restaurant Management

OCTOBER 6, 2023

IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. restaurants waste an astonishing $57 billion each year on uneaten food?

Food Safety 201

Food Safety Operations Management Management 201

Modern Restaurant Management

FEBRUARY 9, 2022

Every year, sports fans swarm to local restaurants and bars to eat, drink, and cheer on the teams playing in the Super Bowl. In some cities, bars and restaurants saw a 40 percent or more revenue increase, according to Womply Research , on this major Sunday in 2018. Identify the amount of time you and your staff spend handling cash.

Cash Management 189

Cash Management Recycling Transportation Sports 189

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back.

Operations 352

Operations Management Management Mobile Ordering 352

Goliath Consulting

MARCH 31, 2024

As patrons enter a restaurant, they anticipate delectable cuisine and a comfortable and inviting ambiance. Behind the scenes, restaurant management works diligently to ensure every aspect of their establishment contributes to a pleasant dining experience. The restaurant industry is subject to stringent health and safety regulations.

Food Safety 88

Food Safety Equipment Website Management Café 88

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. Quick-Service Restaurants In the world of quick-service restaurants (QSRs), speed and efficiency have always been the hallmarks of success.

Fast Casual 117

Fast Casual Fine Dining Customer Service Casual 117

Modern Restaurant Management

MARCH 21, 2023

Here are some of the most important takeaways on how QSR brands can adjust their operations to recession-proof their business: Finding a New Balance of Labor and Volume Although the industry added back many of the jobs lost during the pandemic, most restaurants remain understaffed.

Technology 189

Technology Consumer Goods Waste Supplies 189

7 Shifts

JUNE 24, 2021

For many restaurant owners, growth is the ultimate goal—beyond the second and third locations and into the 50s and 100s. Unless you can multiply yourself, the only way to run an enterprise-level restaurant operation is by leveraging your technology stack. Your time clock just isn't smart enough. Not physically, at least.

POS 359

POS Restaurant Law Point of Sale Management 359

Culinary Cues

JANUARY 4, 2021

He stated: “The restaurant industry needs an Einstein Moment.” With all of the challenges facing the restaurant industry today, it would seem that Chef Tower is spot on; but where do we turn for that flash of inspiration?

Customer Service 445

Customer Service Customer Experience Hotels Small Business 445

Restaurant Business

NOVEMBER 9, 2023

They also let restaurants offer an end-to-end digital experience, with a complete data picture of every step in the digital order journey. With smart food lockers, they know that once they receive the order-ready notification, their order is in the locker. Curbside pickup has become a favorite choice of busy off-premise customers.

Front of House 96

Front of House Customer Experience Back of House Food Order 96

Modern Restaurant Management

APRIL 6, 2022

These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator. In addition to restaurant operators opening or transitioning to the ghost kitchen strategy, grocers are also exploring this new concept.

Operations 196

Operations Kitchen Safety Food Safety Waste 196

7 Shifts

MAY 13, 2021

Shift trades need to involve a separate thread with a manager and then change on the schedule, meaning more room for error and more time spent in the schedule and not in your restaurant. “I Endless cells of names and shifts. Once you take the time to make it, it looks nice and clean. You may even have it color-coded to make it easier to read.

Document 418

Document POS 2000 Take-out 418

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. But where can you start? Tableside Ordering & Payment. Connected Equipment.

2022 244

2022 Equipment Email Marketing Customer Service 244

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. In August, the restaurant industry lost more than 40,000 jobs.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Simply put, if things aren’t running well in the kitchen, restaurant staff and diners alike often suffer. The Heirloom Foundation and Chefs With Issues surveyed 2,000 restaurant employees about their job concerns.

Back of House 276

Back of House Management Management BOH 276

Goliath Consulting

FEBRUARY 29, 2024

From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. Smart Menus and Personalized Dining Experiences Leading the charge are platforms like Popmenu, revolutionizing how diners interact with menus.

2024 147

2024 Technology Kitchen Safety Website Management 147

Modern Restaurant Management

JANUARY 23, 2023

Life in the trenches of a restaurant is stressful, perhaps a bit unnecessarily at times. La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance. Boy, did that all change in the blink of an eye.

Coaching 197

Coaching Employee Relations Hospitality Social Media 197

Modern Restaurant Management

AUGUST 7, 2023

Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers. People who regularly go to sports bars and restaurants want the best technology available to watch the big game. Audio System The audio system in the restaurant is critical when showing football games or the big fight.

Technology 167

Technology Sports Entertainment Customer Experience 167

Restaurant Business

FEBRUARY 29, 2024

It’s not news that restaurant operators are dealing with labor challenges. But as labor challenges continue, more operators may be considering making the switch, and for good reason—smart food lockers not only save time and optimize labor use, but they also ensure order accuracy, boost customer satisfaction and limit waste.

Ordering 78

Ordering Operations Waste Food Order 78

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

2024 202

2024 Food Supply Kitchen Safety Influencer 202

Restaurant Technology Guys

JANUARY 25, 2022

If you’re in the fast-food or fast-casual sectors of the restaurant industry you’re probably well aware of “Flippy” – the restaurant smart robot/burger chef. The post Forget ‘Flippy:’ The Next Generation of Restaurant Smart Robots is Set to Invade appeared first on Restaurant Technology Guys.

Fast Casual 116

Fast Casual Casual Technology Food 116

Goliath Consulting

DECEMBER 4, 2023

For restaurants, adopting eco-friendly practices aligns with this global shift and presents an opportunity to save on electricity costs. ” By implementing simple yet effective measures, restaurants can significantly reduce their carbon footprint while enjoying long-term financial benefits.

Sustainability 78

Sustainability Equipment Waste Sourcing 78

Modern Restaurant Management

NOVEMBER 18, 2020

That’s why having good online reviews for your restaurant is essential to the bottom line. At some point, a customer will be less than pleased with the service or experience he or she had at your restaurant and will likely post a negative review. However, that does not mean the end of your career or your restaurant.

Consumer Goods 204

Consumer Goods Customer Service Customer Experience Take-out 204

Modern Restaurant Management

JUNE 7, 2023

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. Food that is not stored or handled properly can result in serious, even deadly, illnesses. In fact, the World Health Organization reports that on average, 1,600,000 people get sick each day due to unsafe food. trillion U.S.

Food Safety 167

Food Safety Kitchen Safety Food Customer Service 167

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. It now seems highly likely we’ll see the entire checkout process completed on customers’ own smart device rather than using a restaurants own hardware or payment terminal.

Technology 203

Technology Mobile Ordering Consumer Goods 2025 203

Restaurant Business

OCTOBER 3, 2023

Yet the restaurant industry has been mostly silent about its similar problem: off-premise orders that are lost due to customer pickup mistakes, delivery driver errors and the restaurant version of shoplifting. Lost orders increase food costs, since they require a complete remake in most cases.

Ordering 97

Ordering Food Order Customer Service Customer Experience 97

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. What Makes Intelligent Packaging So Popular.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Apicbase

JUNE 2, 2022

But… there’s another side to the restaurant profitability equation — menu pricing. This process should use predetermined restaurant KPIs (revenue goals, costs and other data) to optimise pricing, with profit maximisation being the end goal. Every little bit adds up, right? What is menu pricing? The best part?

Pricing 52

Pricing Menu Operations Demo 52

Modern Restaurant Management

JUNE 15, 2021

When the pandemic hit, many restaurants focused on expenses. The pandemic effectively accelerated trends in how restaurants interact with customers. And that’s where restaurants can pivot to focus on growth, not just cutting expenses. Menus were trimmed to a fraction of original size. Inventory stock changed significantly.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203