7 Shifts

NOVEMBER 17, 2021

To adequately prep for service, short-staffed food and drink establishments are cooking up new ways to lure workers back to restaurants, like higher wages and handsome referral fees. Instead of waiting 7-14 days for payday, hourly workers can instantly withdraw the day's wages after clocking out. It's a perk 4 out of 5 workers want.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

MARCH 13, 2024

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand. This recognizes the value of their contributions to the business.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. One notable development is the prevalence of QR codes. A recent Paysafe study with 200 U.S.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

NOVEMBER 23, 2023

A good one not only ensures that your employees are paid accurately and on time, but also plays a significant role in regulation compliance , operational efficiency, and team happiness. With a bit of legwork, you can smoothly change providers to one that serves your restaurant better—without you and your staff losing your cool.

Download 221

Download Employee Relations Demo Customer Service 221

Culinary Cues

APRIL 1, 2024

Underneath it all we do know that most of the time it was very hard work – physically, mentally, and emotionally. It is always those memories of pulling it off against all odds that made the stories that we relive countless times to anyone who will listen. Organized chaos would be the right phrase to use.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Culinary Cues

DECEMBER 17, 2020

There are a number of reasons why restaurants fail – some are predictable and avoidable, while others can catch a business off guard. There have been well over 100,000 restaurants that have closed their doors permanently as a result of the pandemic. Many of these restaurants have been around for decades or even generations.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

7 Shifts

FEBRUARY 16, 2022

You pop by your flagship location to find staff scrambling, working two shifts at the same time. But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. How to It Right the First Time. Time Constraints.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

JANUARY 8, 2024

This crucial aspect significantly influences the financial success of your Quick-Serve Restaurant (QSR) and plays a pivotal role in thriving within a competitive market. Implementing an order confirmation screen can reduce errors and enhance overall service speed, as visually reviewing an order is quicker than relying on verbal repetition.

Point of Sale 167

Point of Sale Customer Service Food Order Customer Experience 167

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. Since the pandemic, many consumers got used to enjoying takeaway meals in the comfort of their own homes rather than a restaurant, and that trend appears to be continuing.

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

7 Shifts

FEBRUARY 15, 2024

Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better. Modern cloud-based systems are one of the most powerful technologies to hit the restaurant and bar scene. And it’s not just a matter of focus. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better. Modern cloud-based systems are one of the most powerful technologies to hit the restaurant and bar scene. And it’s not just a matter of focus. Prioritize solutions that make sense.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 18, 2020

According to the American Academy of Sleep Medicine, 50-85% of adults have nightmares from time to time. Restaurant servers understand work-induced dreams all too well. Waitmare” is a portmanteau that combines the words “waiter” and “nightmare” to describe the bad dreams that servers have about working in a restaurant.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

ChowNow

MARCH 27, 2024

We’re thrilled to announce a significant leap forward for ChowNow: we’ve acquired Cuboh, a leader in POS integration for restaurants! “This acquisition puts a step closer to fulfilling our vision of providing restaurants with one comprehensive platform to power their entire off-premise business.”

POS 88

POS Online Ordering Demo Food Order 88

Modern Restaurant Management

DECEMBER 28, 2023

For the restaurant industry, renowned for its ability to keep up with trends, adopting AI is inherent. AI in Restaurants Recent data highlights the big significance of AI in the restaurant sector. AI in Restaurants Recent data highlights the big significance of AI in the restaurant sector.

2024 123

2024 Dietary Restrictions Customer Experience Customer Service 123

Modern Restaurant Management

OCTOBER 26, 2023

Modern payment solutions that provide the ultimate convenience and enable customers to order and pay how they prefer are on the rise this holiday season, empowering restaurants to deliver an improved experience without sacrificing the quality of service. remain eager to dine out. In the U.S. including the adoption of popular mobile wallets.

Customer Experience 189

Customer Experience Loyalty Program Mobile Ordering Point of Sale 189

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Most quality POS systems feature built-in real-time inventory control software.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 5, 2023

The pandemic dealt a mighty blow to the bar and restaurant industry, where social distancing replaced friends and families gathering together to share stories, celebrate milestones, and create lasting memories. Customers can enjoy a seamless dining experience, and restaurant operators can realize greater returns on their investments.

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

7 Shifts

APRIL 25, 2022

Making decisions for your restaurant without business intelligence is like trying to run a sushi restaurant without fish — without it, you aren't going to stay open for very long. It's what separates the restaurants that survive from the restaurants that thrive. Getting value from restaurant business intelligence.

Operations 370

Operations Point of Sale Inventory Restaurant Law 370

Modern Restaurant Management

JUNE 21, 2021

With restrictions easing, customers are excitedly returning to their favorite restaurants. Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. Reduce Admin Tasks. Reduce Wait Times. Allow Staff to Focus on the Experience.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. Quick-Service Restaurants In the world of quick-service restaurants (QSRs), speed and efficiency have always been the hallmarks of success.

Fast Casual 117

Fast Casual Fine Dining Customer Service Casual 117

Modern Restaurant Management

NOVEMBER 8, 2021

That, in turn, forced the acceleration of adoption of contactless ordering and payment options from both the consumer and the restaurant sides of the business. In other words, offering and promoting the usage of contactless ordering and payment methods is a competitive advantage for your restaurant.

Point of Sale 245

Point of Sale Fast Casual Technology Equipment 245

7 Shifts

SEPTEMBER 2, 2021

Overtime, clocking in, rounding hours, and local regulations can make restaurant payroll a nightmare. Labor is one of the largest expenses in the industry, and mistakes can irreparably damage a restaurant's reputation and bottom line. Types of Time Clocking Rules. Other Time Clocking Best Practices. Table of Contents.

Restaurant Law 370

Restaurant Law Hiring Communication Demo 370

Modern Restaurant Management

JANUARY 3, 2023

Over the past few years, the restaurant industry has experienced numerous challenges with the spread of COVID-19 temporarily halting regular operations. People have changed the way they interact with restaurants, whether that be dining-in or ordering out, using a website or a mobile application. Over time, that has changed.

Ordering 188

Ordering Mobile Ordering Online Ordering Customer Service 188

7 Shifts

JULY 14, 2020

The COVID-19 health crisis has created a new emphasis on sanitization, health, and social distancing in businesses of all types—and restaurants are no exception. Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic.

Management 370

Management Management Kitchen Safety Equipment 370

Squirrel Systems

APRIL 11, 2024

Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. For many, dining at restaurants in the summer has a special charm, as one of the only times in a year we get to dine outdoors.

POS 94

POS Operations Mobile Ordering Front of House 94

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. But, everyone from inspiring entrepreneurs to established eateries can increase revenue and reduce costs by turning to automation technologies. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead.

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

DECEMBER 8, 2021

Restaurants were especially hard hit, and as the dust settles on the pandemic’s impact on the industry, they are forever altered. As a result, many beloved restaurants have permanently closed, there is an industry-wide shortage of labor, and the future is still shrouded in uncertainty. Joe Erlinger, head of McDonald’s U.S.

Customer Experience 212

Customer Experience Customer Service Point of Sale Dine-in 212

7 Shifts

AUGUST 2, 2023

Now it's time to get your team on board! Technology continues to revolutionize our lives and the world, and the restaurant industry is no exception. Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Although it takes time upfront, this step is critical for long-term success.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

AUGUST 16, 2023

Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before. An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. When you optimize restaurant efficiency, your business will be able to cope during troubling times, and thrive during good times.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What other AI functionality do you feel will be utilized more in restaurants this year?

Customer Experience 189

Customer Experience Entertainment Transportation Customer Service 189

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper. was a pain.

Operations 370

Operations Book Communication Small Business 370