Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks.

POS 164

POS Bar Point of Sale Front of House 164

Squirrel Systems

APRIL 11, 2024

Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. For many, dining at restaurants in the summer has a special charm, as one of the only times in a year we get to dine outdoors.

POS 94

POS Operations Mobile Ordering Front of House 94

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. Restaurants are devoting time, energy, and marketing resources to improve the customer experience. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Modern Restaurant Management

AUGUST 25, 2022

There is no question that the past two years have been a rollercoaster ride for the restaurant industry and the world at large (in fact, “rollercoaster ride” might be an understatement). Traditionally, the restaurant world has been slower to adapt to technology and digital tools compared to other sectors.

Technology 189

Technology Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part and here for the second one. Craft beverage consumers have evolved. This has significant implications for on-premise sellers.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. Whether it's in the form of sinks or payment, hands-free solutions could be part of the new normal even in a post-COVID world. Mobile Payment. COVID-19 has changed how the foodservice world operates.

Cash Management 208

Cash Management Equipment 2012 Technology 208

Modern Restaurant Management

DECEMBER 21, 2021

Here is what possibly awaits the restaurant and food tech industries in the months/years to come: Restaurants Will Invest in Bridging E-commerce and Real Commerce. Similar to the one the retail industry experienced more than 10 years ago, we will see real investment in transforming the restaurant industry using technology.

2022 197

2022 Hospitality Brewery Mobile Ordering 197

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. Restaurant website builders make your website easy to update and maintain.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Sling

APRIL 1, 2024

In this article, we discuss the key components of field service management software, the benefits it has to offer, and some of the best options available. Key components of field service management software Benefits of field service management software Best field service management software What is field service management software?

2024 78

2024 Management Management Customer Service 78

Modern Restaurant Management

MAY 19, 2021

Operations were changed to support delivery, mobile ordering, drive-thru, and self-service. Systems were changed to accept contactless payments, online payments, QR codes and digital wallets. According to the National Restaurant Association (NRA), about two-thirds of restaurant meals are now consumed off-premises.

Mobile Ordering 196

Mobile Ordering Technology Online Ordering Customer Service 196

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

JUNE 5, 2020

Even before the pandemic, digital and touchless solutions were starting to become more mainstream in our day-to-day lives. As restaurants adjust their protocol to safely reopen, contactless experiences will be important in preventing the spread of this infectious disease. Contactless Menus. Contactless Ordering.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. These may be traits that come naturally to the best restaurateurs, but they can also learn some valuable habits to help them efficiently and effectively run a business and meet their goals. Here we've outlined seven practices of highly successful restaurant owners.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Lavu

OCTOBER 24, 2022

When customers come to your restaurant, you want to provide speedy, seamless service that creates a smooth experience for both your guests and your staff. You can do that by offering frictionless payments. The survey also found that 60% of restaurants offer the ability to pay with digital wallets. What Are Frictionless Payments?

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. The restaurant industry has always been competitive, and it’s challenging to make profits and stay solvent. FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. Beat the Odds.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

MARCH 25, 2021

However, since many restaurant operators didn’t understand QR codes, they failed to implement them correctly or didn’t properly advertise them, so the trend quickly died. By delivering on customers’ expectations for this type of technology, operators are able to offer the best-possible customer experience (CX).

Customer Experience 197

Customer Experience Customer Service Fast Casual Point of Sale 197

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Lavu

SEPTEMBER 6, 2022

The payment confirmation is shared directly with the server, a receipt automatically prints at the terminal, the payment is processed seamlessly and it is funded to the restaurant’s bank account. 68% of people surveyed at restaurants using Up ‘n go said they would return to a restaurant because of Up ‘n go.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. But, behind the door marked “Employees Only,” there are several common coronavirus risk factors that many restaurants aren’t yet addressing.

Back of House 197

Back of House Front of House Communication Healthcare 197

Social Hospitality

SEPTEMBER 27, 2018

New restaurant technology changes the game for operators and consumers alike. IoT and bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in a variety of ways. That’s still an option, but many restaurants now offer a smart payment system.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Digital tools can help restaurant leaders tackle this ongoing problem.

Mobile Ordering 197

Mobile Ordering Front of House Communication Online Ordering 197

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. The solution is simple: Podcasts! Here are some of our favorite restaurant podcasts to tune in to! Restaurant Unstoppable.

Coaching 195

Coaching Website Management Email Marketing Retail 195

The Restaurant Times

NOVEMBER 19, 2020

As restaurants begin to reopen, diners are expecting new and significant changes to curb the spread of coronavirus. It is mandatory for restaurants to follow social distancing guidelines and adapt their dining experience. How The Right Restaurant POS System Can Help You Introduce Contactless Dining Seamlessly.

Mobile Ordering 105

Mobile Ordering Food Safety Customer Experience Dine-in 105

Modern Restaurant Management

APRIL 27, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. According to Administrator of the U.S.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. But while limited dining options are available, people have shown an increased desire to help out independent restaurants.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

NOVEMBER 5, 2020

Restaurants took a hard hit at the outset of the pandemic, with revenues taking a sharp dive by more than 50 percent through April. Since then, the restaurant industry has experienced its ups and downs as the pandemic continues and restrictions fluctuate. Contactless is not just a solution for our present circumstances.

Technology 184

Technology Guest Recovery Customer Experience Mobile Ordering 184

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

SEPTEMBER 12, 2022

With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. Below are five ways that restaurant technology can impact business, and how to make it work for you, not against you: 1.

Technology 212

Technology Point of Sale POS Mobile Ordering 212

Modern Restaurant Management

MAY 18, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208