Modern Restaurant Management

MARCH 12, 2024

The United States District Court in the Eastern District of Texas handed down a summary judgement decision, vacating the National Labor Relations Board’s 2023 Joint Employer Rule. Chamber of Commerce, to sue the National Labor Relations Board (NLRB) over its new Joint Employer Standard. Circuit Court.

2023 101

2023 Employee Relations Restaurant Law Franchise 101

Hot Schedules

JUNE 25, 2020

New Minimum Wages Rates in Effect July 1, 2020. As of July 1, you can rest assured that HotSchedules will incorporate the most recent changes for your area of operation. Related Posts. Smokey Bones Successful Expansion to Ghost Kitchen Operations. Add Time & Attendance.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

Franchise 204

Franchise Franchising 2020 2021 204

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 192

2020 Influencer Point of Sale Food Safety 192

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Hot Schedules

JANUARY 27, 2020

Top Restaurant Industry Trends to Know for 2020. Restaurant owners and operators faced a number of challenges last year, from an unprecedented labor shortage to changing consumer expectations and the continued advancement of new technology. In light of these changes, what should operators prepare for as we head into 2020?

2020 117

2020 Webinar Employee Relations Allergens 117

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. Service-related mentions became more positive by 6.0 Diners Show Holiday Spirit. Hassle-free holiday meals. This Week in On Premise. Sales Stumble in November.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Hot Schedules

DECEMBER 13, 2020

2020 Labor & Wage Compliance Round-Up. J ust a few things happened in 2020 – an election, a pandemic, an economic shut down. The city of Seattle has increased employee payouts over wage and scheduling disputes from $26,000 in 2014 to almost $4 million in 2020. Tipped Employees. Minimum Wage Changes.

2020 78

2020 Employee Relations 2021 Hotels 78

Modern Restaurant Management

APRIL 15, 2020

Meanwhile, guest checks dropped considerably for full-service restaurants, a drop that was fueled in large part by beverage sales being almost completely eliminated by the shift to off-premise only operations. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? In addition to deploying technology to address these shifting customer habits, arguably one of the biggest hurdles restaurant operators face is vendor fatigue.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Restaurant365

MARCH 17, 2020

Helpful articles and resources related to Restaurants and COVID-19. Updated March 17, 2020. We have compiled those that we find the most helpful and informative for restaurant owners and operators. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Health and Sanitation .

Operations 122

Operations Management Management Small Business 122

Modern Restaurant Management

AUGUST 17, 2020

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. Read more in the latest Restaurant Guest SatisfactionSnapshot.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Culinary Cues

FEBRUARY 16, 2021

On occasion, a restaurant opens, the owners have the right idea, everyone in the operation rallies around core principles that find a home in consumer minds and hearts, and the place enjoys success for a long period of time. Chef Charlie Palmer’s Aureole was one of those operations. It pains me to see any restaurant close.

Fine Dining 436

Fine Dining Employee Relations Front of House Small Business 436

Modern Restaurant Management

MAY 20, 2020

The Small Business Administration (SBA) and US Treasury department’s PPP loan forgiveness application was released on May 15, 2020 ( Forgiveness Application ). The much-awaited guidance does little to address the unique challenges afflicting the restaurant industry. Covered Period. Reductions in Average Full-Time Equivalency.

Employee Relations 193

Employee Relations 2020 Back of House Insurance 193

7 Shifts

NOVEMBER 17, 2021

Busy restaurant owners looking to bolster their incentive offering know that the last thing they need is another wrench in their bustling operations. Typical Employee Payout Methods. How Outdated Pay Cycles Negatively Affect Employees. overdraft fees in 2020 , totaling a $200+ tab in fees alone. Table of Contents.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.

Employee Relations 198

Employee Relations Customer Experience Customer Service Mobile Ordering 198

Modern Restaurant Management

DECEMBER 14, 2021

Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. percent from 2020, according to the National Restaurant Association. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

2022 204

2022 Employee Relations Outdoor Fast Casual 204

7 Shifts

MARCH 18, 2021

After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. It hit a fast low on March 22, 2020 — with the industry as a whole seeing a 77% drop in sales. All rates that compare day or median are based on the period of January 2020.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

FEBRUARY 27, 2020

In January 2020, the United States Department of Labor (USDL) announced a final ruling which updates the interpretation of “joint employer” status under the Fair Labor Standards Act (FLSA) effective March 16, 2020. Supervision/control over the employee’s work and schedule. What did the USDL change?

Employee Relations 183

Employee Relations Hiring Government Uniforms 183

Modern Restaurant Management

APRIL 27, 2020

The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus. The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

MARCH 30, 2020

On Friday, March 26, 2020, the president signed the CARES Act, the largest stimulus legislation in U.S. Paycheck Protection Loans : Restaurants with fewer than 500 employees may borrow money through the Small Business Association (“SBA”) for a variety of costs related to employee compensation and benefits.

Employee Relations 200

Employee Relations 2020 Restaurant Law Small Business 200

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It’s an introduction to your company culture and a road map for how to operate. It should serve as a guide for your employees to reference on an ongoing basis. This vital management tool is more than just a long list of workplace rules and regulations.

Employee Relations 208

Employee Relations Restaurant Law Information Reference 208

Modern Restaurant Management

JUNE 17, 2020

Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Let the public see that you care about their safety and that of your employees.

Employee Relations 198

Employee Relations Food Safety Small Business Government 198

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners. A Window into Warewashing.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

7 Shifts

JULY 21, 2020

PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5 The CEWS covers 75% of an employees' wages (up to $847/week) retroactive to March 15, 2020. times your restaurant's monthly payroll costs.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? 7shifts' data has seen a 243% growth in delivery-related roles (i.e. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020. This is in comparison to 254 roles added in the 9 months before March 2020.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 197

Food Safety Audits Employee Relations Training 197

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. staff Telling employees that they won’t have any shifts for several weeks (or even months) is a difficult thing to do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

NOVEMBER 17, 2020

McDonald’s is among the growing number of employers to be hit with a lawsuit by a group of Chicago employees claiming the company failed to meet expert recommendations and government guidance for on-the-job protections against COVID-19. Your pandemic plan should be part of your Injury and Illness Prevention Plan. Think wellness.

Insurance 208

Insurance Employee Relations Food Safety Document 208

Modern Restaurant Management

APRIL 8, 2020

The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. As an example, a private equity-owned restaurant group might qualify for the PPP by having fewer than 500 employees per location. Employee Retention Credit. 10 million.

Employee Relations 210

Employee Relations 2019 Small Business 2018 210

Modern Restaurant Management

NOVEMBER 10, 2020

In April 2020, Congress implemented the PPP program offering businesses forgivable loans to cover costs associated with payroll or certain other operating costs, like mortgage payments or utilities, for a period of 24 weeks (the covered period). Reducing employee salaries by no more than 25 percent during the covered period.

Document 190

Document Employee Relations Small Business Certification 190

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Looking Ahead.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Aaron Allen & Associates

JULY 17, 2020

In the wake of the coronavirus pandemic, there is going to be a spectrum of opportunity for restaurant acquisitions available for operators and investors alike. We think foodservice-related investments can be grouped into one of three types. Partnering with established operators with expertise in a certain category or geography.

2020 110

2020 Back of House Cash Management Specials 110

7 Shifts

AUGUST 20, 2020

Fortunately, tech can help boost operational efficiency in restaurants. How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? In fact, labor is one of the biggest costs for restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

MARCH 1, 2023

So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer.

Front of House 171

Front of House BOH Back of House 2023 171