Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020.

2020 177

2020 Mobile Ordering Point of Sale Fast Casual 177

Modern Restaurant Management

MARCH 1, 2023

So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business. They include restaurant management tips for cutting costs, decreasing food waste, and much more.

Front of House 164

Front of House BOH Back of House 2023 164

Modern Restaurant Management

MAY 5, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Similarly, on April 24, 2020, Seattle issued an emergency order capping such fees at 15 percent. Administrative Developments.

2020 108

2020 Insurance Agriculture Food Safety 108

7 Shifts

NOVEMBER 17, 2021

To adequately prep for service, short-staffed food and drink establishments are cooking up new ways to lure workers back to restaurants, like higher wages and handsome referral fees. Busy restaurant owners looking to bolster their incentive offering know that the last thing they need is another wrench in their bustling operations.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

MARCH 10, 2021

This relief is modeled after the RESTAURANTS Act, which was first proposed by restaurant industry groups in April 2020. Some businesses are specifically excluded, including entities with more than 20 locations, state and local government-operated businesses, and entities located in airport terminals. Operational expenses.

Employee Relations 204

Employee Relations Small Business Food Supply Food Truck 204

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). COVID-19 Consumer Dining Trends.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. A drop in employee retention & difficulty in hiring. Clinton Anderson, CEO, Fourth Enterprises.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

EATER

NOVEMBER 3, 2023

But though the employees and Hanes reached a classwide settlement, the court ruled that McDonald’s was not responsible, as it isn’t involved in “day-to-day operations” of the stores, despite them carrying the McDonald’s name. Some fast-food chains, like In-N-Out, are entirely corporate-owned.)

Franchise 102

Franchise Franchising Employee Relations Restaurant Law 102

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.S.

2020 174

2020 Fast Casual Food Safety Guest Recovery 174

Modern Restaurant Management

MAY 24, 2021

The increase in demand and ongoing supply chain issues have contributed greatly to changes in food costing structures in recent months – and restaurants have been hit the hardest. Did forecasted demand decreases result in lower supplies of certain products? Decreased employment is a huge issue all the way around.

Food 125

Food Food Supply Employee Relations Supplies 125

Modern Restaurant Management

MARCH 30, 2020

On Friday, March 26, 2020, the president signed the CARES Act, the largest stimulus legislation in U.S. Paycheck Protection Loans : Restaurants with fewer than 500 employees may borrow money through the Small Business Association (“SBA”) for a variety of costs related to employee compensation and benefits.

Employee Relations 194

Employee Relations 2020 Restaurant Law Small Business 194

Modern Restaurant Management

JANUARY 31, 2020

percent from the previous year, led by underperformance in restaurant, food and nightlight categories, as well as brick-and-mortar shops. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C.,

2020 176

2020 Loyalty Program Point of Sale 2019 176

Modern Restaurant Management

DECEMBER 22, 2020

2020 has been a year like no other for restaurants and the companies who support and supply them. But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant.

Employee Relations 216

Employee Relations Leadership Food Supply Small Business 216

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

APRIL 6, 2022

The fact is that customers who are uncomfortable and/or allergic to cleaning supplies, paints, insecticides, and other materials used in restaurants will not stay as long or spend as much money. Restaurants can increase employee satisfaction during the most competitive environment on record for the restaurant industry.

Fine Dining 192

Fine Dining Kitchen Safety Customer Service Employee Relations 192

Modern Restaurant Management

MARCH 15, 2021

If your would-be franchisee is unable to get a feel for your concept — or sees that your employees are disengaged and unenthused — they’ll likely look elsewhere for a brand that they know without a doubt will strongly resonate with them. Know Your Ideal Franchisee. Don’t Just Rely on Word of Mouth.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

Modern Restaurant Management

APRIL 30, 2021

Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Necessary safety protocols and the heightened risk of contracting the virus in closed quarters combined to shut down majority of businesses in 2020.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. In mid-March 2020, U.S. 30 percent of respondents shared they will be hosting their event at their home.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Increase to five years the maturity of PPP loans that are approved by SBA (based on the date SBA assigns a loan number) on or after June 5, 2020. PPP Goes Flexible.

Guest Recovery 139

Guest Recovery Food Safety Employee Relations Mobile Ordering 139

Modern Restaurant Management

OCTOBER 19, 2020

percent as of September 30, 2020. A good first step is to elevate your food safety culture. How Food Safety Culture Has Changed. How Food Safety Culture Has Changed. Food safety used to mean “what you do when no one is watching.” Per Statista , the year-over-year decline of seated diners in U.S.

Food Safety 211

Food Safety Food Employee Relations Consumer Goods 211

Hot Schedules

MARCH 4, 2021

The year 2020 certainly put the hospitality industry to the test. There were encouraging success stories in every segment, from ghost kitchens to virtual concepts to retail offerings, including full service and hotel food & beverage. Labor continues to be the most pressing pain point for operators today. Related Posts.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner. 'What’s In It?

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 163

Franchise Franchising 2021 Employee Relations 163

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Now brands are trying to balance speed to market and operational readiness.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

EATER

JANUARY 19, 2022

In what can feel like a repeat of spring 2020, people are sharing photos of similar scenes at stores around the country, and reports of empty shelves are coming in from Massachusetts and Florida. began paying attention to food supply chains in a new way. began paying attention to food supply chains in a new way.

Food Supply 109

Food Supply Food Truck Agriculture Tip Distribution 109

Modern Restaurant Management

JULY 24, 2020

While restaurants certainly include national chains, the majority in the US are independently owned and operated, including franchises. Payroll was to be looked at per employee and was limited to $100K on an annualized and pro-rata basis. So how could they pay their employees? Many have been passed down for generations.

Employee Relations 211

Employee Relations Food Supply Government Small Business 211

Xtra Chef

MARCH 18, 2020

This article was last updated on March 1 8 , 2020. . At xtraCHEF, empowering restaurant owners and operators is at the core of what we do. The National Restaurant Association is also compiling an ongoing list of resources tailored to restaurant owners and operators , focusing on sanitation and the food supply chain. .

Employee Relations 115

Employee Relations Insurance Restaurant Law Tip Distribution 115

Modern Restaurant Management

SEPTEMBER 23, 2020

” “We were on a path to integrate more technology into our operations before COVID-19 and found ourselves fast-tracking during the pandemic so that we could get back to business as fast as possible, serve our customers and keep our people employed,” said Kevin Youkilis, owner of Loma Brewing Company. ” Tastewise Data.

Serving 199

Serving White Paper Food Recycling 199

Cheetah

MAY 31, 2021

With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery. While they claim to be a lifeline for restaurants amidst lockdowns and an increasingly delivery-driven world, the fees of major food delivery apps are not exactly sustainable. Think we’re pulling your leg?

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

AUGUST 31, 2021

The report illustrates the continued impact of the COVID-19 pandemic on the restaurant industry and provides an updated look at key indicators and trends influencing the industry's recovery as of June/July 2021, including the current state of the economy, workforce, and food and beverage sales. Labor and Food Costs Remain Top Challenges.

2021 178

2021 Beverage Leadership Food Order 178

Modern Restaurant Management

APRIL 28, 2020

Mission critical elements of operational agility and what they ‘mean’ for individual restaurant, food service and hospitality businesses, and the industry at large, in the post-pandemic era. Below, are a few observations on some of the hard lessons learned amid the pandemic and offers some strategies in relation.

Customer Service 125

Customer Service Employee Relations Customer Experience 2025 125