7 Shifts

DECEMBER 16, 2021

For restaurant staffing , a lot of talk has been centered around the labor shortage—and who isn't working. But what about the people that have been clocking in throughout the pandemic? Here's what we found: What Shifts Increased from 2019 to 2021? The Impact of the Labor Shortage.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Modern Restaurant Management

MARCH 21, 2022

Even after the pandemic-fueled tumult of 2020, few would have predicted the extent to which the industry has been shaped in 2021 by such factors as a major labor shortage, supply-chain issues, and soaring inflation. More problematic, and longer-lasting, shortages could be on the horizon. and reporting.

Technology 203

Technology Food Supply Inventory Supplies 203

Crunchtime

AUGUST 24, 2021

Share this. T Created with Sketch. f Created with Sketch. L Created with Sketch. m Created with Sketch.

Management 78

Management Management Food Operations 78

7 Shifts

MAY 17, 2022

What is restaurant culture? What is restaurant culture? What does that tell you about the culture? For as many restaurants without a strong culture, there are as many who are elevating what it means to be a hospitality employer. What are we here for and why are we here and why not something else. Table of Contents.

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

APRIL 23, 2021

There's a labor shortage impacting the restaurant industry, made tougher by the pandemic. Here are some best practices to make sure that you can find great workers and give them a reason to stick with you—shortage or not. Determining what roles you actually need to fill. Look to what sets your restaurant apart.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JULY 19, 2021

As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. While some point to the labor crunch as a short-term issue, this is likely wishful thinking.

Guest Recovery 203

Guest Recovery Recruiting Front of House Customer Service 203

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? As labor shortages persist and the demand for contactless service options remains high, conversational AI stands out as a solution that can deliver efficiency and customer satisfaction simultaneously.

Customer Experience 189

Customer Experience Entertainment Transportation Customer Service 189

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. In fact, according to the National Restaurant Association, 95% of operators said their restaurant has experienced supply chain delays or shortages in recent months.

2021 189

2021 Food Supply Food Truck Supplies 189

Modern Restaurant Management

OCTOBER 17, 2023

The restaurant and food service industries, like many businesses that rely on hourly employees, are impacted by a significant restaurant labor shortage, low retention rates, and high absenteeism. The turnover rate in the food service industry hovers around 75 percent, according to the Bureau of Labor Statistics. Meanwhile, 10.6

Loyalty Program 117

Loyalty Program Hiring Customer Service Training 117

Modern Restaurant Management

MARCH 28, 2023

Evaluating Needs When determining what tech is the best fit for your restaurant be realistic about your budget and the goals you are trying to achieve. For example, those struggling to find labor due to the ongoing labor shortage should consider self-ordering kiosks, as they can easily replace the cashier.

Front of House 185

Front of House Back of House Small Business Technology 185

7 Shifts

JANUARY 9, 2024

But staying compliant starts with an understanding of New Jersey tip laws and what they mean for your restaurant. Table of Contents What is a “tip” in New Jersey? Exploring the rights of tipped employees in New Jersey What happens if New Jersey restaurants don’t follow tip laws? The customer must be allowed to choose the amount.

Restaurant Law 221

Restaurant Law Cash Management Tip Distribution 2024 221

Modern Restaurant Management

AUGUST 10, 2021

The April 2021 Job Openings and Labor Turnover summary issued by The Department of Labor showed that restaurants added almost 350,000 new job openings since March, bringing the sector’s total number of job openings as of April to 1.34 One of the most efficient ways to overcome the labor shortage problem is automation.

Ordering 237

Ordering Recruiting Employee Relations Food Order 237

Modern Restaurant Management

JULY 13, 2022

With the onset of the pandemic, the restaurant industry cratered after experiencing massive labor shortages and business loss, compounding the existing challenges. In order to succeed in 2022, it’s important that single-location restaurants consider what choices will get them on par with chain franchises. Marketing.

Franchise 214

Franchise Franchising Operations Loyalty Program 214

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. The post-pandemic restaurant industry has been continuously plagued by challenges.

2023 201

2023 Technology Loyalty Program Mobile Ordering 201

7 Shifts

MAY 10, 2021

We chatted about all things labor shortage, and ways that restaurants can position themselves better to attract staff that sticks around. Recommended Reading: Restaurant Hiring: Navigating the Labor Shortage View this post on Instagram A post shared by Cafe? Tell me what neighborhood we represent. Reina (Form.

Hiring 370

Hiring Tip Distribution Back of House Insurance 370

Modern Restaurant Management

APRIL 4, 2023

The labor shortage that began in 2020 has not slowed, with restaurants continuing to struggle to fill open positions and keep employees long-term. As a result, they are looking for ways to better optimize their labor operations while also maximizing business opportunities.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

JUNE 17, 2021

Now with the nationwide return to dine-in business, the restaurant employee shortage may be one of the biggest barriers to successful reopening and the survival of many businesses. In response, many restaurants have turned to technology to help address the labor gap. This has two huge advantages.

Technology 189

Technology Employee Relations Customer Service Online Ordering 189

7 Shifts

JANUARY 9, 2024

But staying compliant starts with an understanding of New Jersey tip laws and what they mean for your restaurant. Table of Contents What is a “tip” in New Jersey? Exploring the rights of tipped employees in New Jersey What happens if New Jersey restaurants don’t follow tip laws? The customer must be allowed to choose the amount.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Well then – what will? Try apathy on for size.

Front of House 328

Front of House Coaching Uniforms Back of House 328

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. Internet of Things (IoT) technology.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

Modern Restaurant Management

MAY 20, 2021

For many business owners, the current restaurant industry labor shortage is another hurdle in their ongoing fight for survival. If restaurant owners can automate specific steps in the diner experience, the savings on labor costs can be re-distributed as higher wages to their employees. "It's

Technology 189

Technology Front of House Back of House Healthcare 189

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. Many restaurants blamed unemployment benefits for the labor shortage. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Here are some trends NCR is watching as move into 2022.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Cheetah

SEPTEMBER 30, 2021

Heinz nearly ran out of ketchup packets this year, practically triggering a nationwide ketchup shortage. Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Labor Crisis Continues. Summer Heat Wave Inflames Food Shortage. But the root cause runs deeper than that.

Food Supply 148

Food Supply Supplies Pricing Food 148

Open for Business

MARCH 1, 2023

The restaurant labor shortage is still one of the industry’s biggest challenges even 3 years after the start of the pandemic. The labor market has shown signs of improvement, but most restaurant operators are still looking for restaurant staff. Bureau of Labor Statistics data. What caused the restaurant worker shortage?

2023 78

2023 Insurance Front of House Hiring 78

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. So, what could the coming year possibly bring when the last few have felt so unpredictable? The immediate 2022 labor crunch has been extremely painful for operators.

2023 212

2023 Technology Back of House Customer Experience 212

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Highlights include: New York City : 39 percent of restaurants in New York City reported an increase in sales.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Labor Shortage: Are you Working with Fewer Hands? Total labor costs per available room in North America came in at $47.17 b3lineicon|b3icon-users-group|?|Users Users Group.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Culinary Cues

AUGUST 7, 2021

We have a problem right now that seems to be universal and there is no shortage of complaints and posts on social media that proclaim the effects, but little is done to point to active solutions. CAUSE and EFFECT: The effects of a challenge are what keeps us up at night. So, what might the cause be? We can do this.

Social Media 474

Social Media Cash Management Blog Equipment 474

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. What if……happens? Our labor pool is very fragile: For decades – labor issues moved in waves. How will we react?”

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment. Thus, automation of product updates was essential.

Technology 189

Technology Consumer Goods Waste Supplies 189

Modern Restaurant Management

JANUARY 30, 2023

For example, labor shortages, one of their biggest obstacles to growth, are easing, according to Labor Department numbers. Meanwhile, the industry as a whole is dealing with supply chain shortages and a potential recession. What tasks would benefit from automation? Energy/utility bills are another obstacle.

Technology 189

Technology Fast Casual Waste 2023 189

Modern Restaurant Management

MAY 2, 2022

Soaring prices, continued supply chain disruptions, and ongoing staffing shortages are creating a perfect storm for restaurants. Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. Use what you have.

Food Safety 218

Food Safety Food Supply Waste Sustainability 218

Modern Restaurant Management

MAY 19, 2022

Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat. Rebounding demand, supply chain issues, and labor shortages are mostly to blame for driving prices to an all-time high. There is a blurred line between CoGS and labor costs. Track Food Waste.

Waste 187

Waste Food Supply Point of Sale Inventory 187

Modern Restaurant Management

MARCH 14, 2022

Bureau of Labor Statistics. reported a talent shortage , a stark contrast to the 32 percent of businesses who reported this only five years earlier. The labor shortage , the most acute since 1968, has employers competing for workers of all backgrounds. Employee Incentive Programs. Earned Wage Access.

Loyalty Program 189

Loyalty Program Recruiting 2000 Transportation 189

Modern Restaurant Management

AUGUST 31, 2022

Restaurants are grappling with labor shortages, supply chain disruptions and inflation. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. percent pre-pandemic employment levels.

Restaurant Law 208

Restaurant Law Fine Dining Point of Sale Customer Service 208

Modern Restaurant Management

JANUARY 31, 2024

What results did you find surprising and why? What can restaurant operators do to better handle inventory and labor challenges? Labor : From a labor standpoint, 2023 was a relatively good year for operators. What can restaurateurs take away from the responses of their fellow operators?

2024 203

2024 Online Ordering Website Management 2023 203