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COOKS – CLAIM YOUR OWN PATH TO SUCCESS

Culinary Cues

We have labored over the effects of this change but have been very slow to reinvent the way that we do business – to once again, create an environment where individuals relish the opportunity to learn and grow as cooks, exhibit passion about the craft, wear their uniforms with pride, and feel great about saying: “I’m a cook!”

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COOKS AND CHEFS – SIGN YOUR WORK

Culinary Cues

What if the chef, manager, and owner were required to do the same, in essence proclaiming they approve of the work as presented to the guest? Are you proud to present this to your teammates, manager, or guest?” Would it make a difference in attention to detail? Is there room to improve?

Seminar 355
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RESTAURANT EYES

Culinary Cues

See how many are discounted in your operation. [] Rusted or wilting lettuce in your salads [] Dishwasher water spots on your glassware [] Unlevel dining room tables [] Empty soap or towel containers at hand washing stations. [] Dirty dining room windows [] Burned out light bulbs. [] Server uniforms that are wrinkled. [] Cooks uniforms that are stained. (..)

Uniforms 360
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KITCHEN RESPECT

Culinary Cues

That they are to present themselves as ladies and gentlemen, serving ladies and gentlemen (The Ritz Carlton Credo).

Training 351
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Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

Communication Silos in Restaurants A few communication silos that commonly present themselves in restaurant operations include: Waitstaff : The most common communication silo in restaurants is the waitstaff who bear the brunt of the customer-facing operations of the restaurant, since they are the ones who get to see the customer experience up close.

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CHEFS – SIGN YOUR PLATES

Culinary Cues

When we compromise on the quality of cooking, taste, and presentation then we suffer trying to win unhappy customers back and you, the chef, must look in a mirror and see the face of compromise. Did they sense that the value was there? Were they wowed into coming back again and again? Will they write a great review on Trip Advisor?

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THIS IS NOT THE TIME TO DISAPPOINT

Culinary Cues

This is not the time cut corners on cleaning and polishing, on uniforms and professional appearances and concentrating on the details. This is not the time to turn away from quality standards from your kitchen and ignore inconsistencies in food. This is the time to take that deep breath and figure things out.