SpotOn

APRIL 22, 2024

More than just a means for running sales transactions, the modern POS can help you increase revenue, streamline operations, better manage your staff, and get better insights about your business. Leave a review on Capterra here. Want to leave a more in-depth review? But not all POS systems are equal. Visit Trustpilot here.

POS 90

POS Point of Sale Retail Customer Service 90

Modern Restaurant Management

FEBRUARY 12, 2024

Beyond the brick and mortar, there are many digital assets to manage during the transition phase. The same applies to websites on other platforms like WordPress or Drupal. Regardless of the platform, there will be login information to access the website’s admin, as well as the hosting service.

Social Media 177

Social Media SEO Online Ordering Website Management 177

7 Shifts

AUGUST 23, 2023

I'm excited to introduce Tip Payouts , an easy-to-use tip payment solution that empowers restaurant managers to send tips directly to employees' bank accounts in seconds. Our tip management journey started back in September 2021 with the release of our Tip Pooling feature, which covered the calculation portion of the process.

Tip Distribution 195

Tip Distribution Cash Management Restaurant Law Insurance 195

Modern Restaurant Management

MAY 15, 2023

A mobile ordering platform allows operators to directly own profits and guest relationships – allowing customers to easily order pickup or delivery directly from the restaurant, commission free. Manages orders at peak hours so the kitchen isn’t overwhelmed. Food management practices are essential in delivering fresh food.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Modern Restaurant Management

APRIL 13, 2023

Matt Ogle, the AP and Vendor Manager for Montana Brands Management (MTB) , a fast-growing Taco Bell franchisee in Western Montana, is responsible for all accounts payables and vendor management for 12 Taco Bell stores and the management entity. This is how they made the investment to automate their AP system.

Franchise 171

Franchise Franchising Demo Document 171

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Many of these diners even use these social platforms to pick and choose their next dining experience. Write a Marketing Plan. Influencer Marketing.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

AUGUST 18, 2021

See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. The cards encourage your customers to leave their feedback, provide a review, or offer their own recommendations for how the service can be improved. Claiming your business on these different search, review, and travel sites is also wise.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

NOVEMBER 3, 2022

From higher rankings to increasing your online reputation and brand visibility, Google reviews can boost your business for completely free. However, the term ‘get more Google reviews’ receives approximately 14,000 annual global searches, suggesting business owners and marketeers are struggling to find the secret to success.

Email Marketing 199

Email Marketing Customer Service Website Management Customer Experience 199

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Use technology, reservation platforms, and customer reviews to ensure that everyone is in constant communication and that problems are resolved quickly. But precisely, how can you determine what customers want?

Loyalty Program 177

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 177

7 Shifts

NOVEMBER 17, 2021

Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. Any owner or manager running payroll manually understands the complexity faced each pay period. The downsides fall on management—weekly pay dramatically increases paperwork and admin time.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 203

Mobile Ordering Cash Management Online Ordering Front of House 203

Modern Restaurant Management

NOVEMBER 7, 2023

Invest in an Online Presence Social media platforms provide an unparalleled opportunity to get in front of the right audience at the right time. Prioritize Building and Managing Your Website There’s a new trend where restaurants are opening locations without creating a website. In many cases, trends are a good thing.

Marketing 199

Marketing Social Media SEO Front of House 199

Bingage

APRIL 16, 2024

It provides an omnichannel marketing platform for businesses including SMS, Whatsapp marketing, email marketing etc. Bingage helps restaurants collect Google and Zomato reviews, direct feedback and provide feedback analytics reports for future decisions. Dedicated account support manager, and expert consultation.

Loyalty Program 98

Loyalty Program 2024 Email Marketing Coupons 98

Bingage

APRIL 16, 2024

It provides an omnichannel marketing platform for businesses including SMS, Whatsapp marketing, email marketing etc. Bingage helps restaurants collect Google and Zomato reviews, direct feedback and provide feedback analytics reports for future decisions. Dedicated account support manager, and expert consultation.

Loyalty Program 97

Loyalty Program 2024 Email Marketing Coupons 97

7 Shifts

MARCH 31, 2023

The most crucial area this applies to is with management. A manager can make or break an employee’s experience as it trickles down from the top. Invest in developing your people One value to look for in managers is an interest in developing the team. Kelly Phillips offers staff an additional incentive through online reviews.

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? Often, this leads to rushed, poor communication between managers and employees, which in turn creates frustration among staff and even disgruntlement.

Management 193

Management Management Food Safety Communication 193

7 Shifts

MAY 28, 2021

With ten locations (and two more on the way) and more than 100 employees, Pita Way combines the 7shifts team management platform and Toast POS to create a tech stack that enables them to replicate their brand of fast, healthy food and stellar service across all of their restaurants and grow without comprising who they are.

Communication 370

Communication 2010 Management Management 370

Modern Restaurant Management

NOVEMBER 22, 2021

The solution for an increasing number of marketers is online reputation management. Managing brands online is rapidly growing in importance, particularly in this pandemic business environment. It goes without saying that reviews are important in the restaurant business. Referrals are just as important for restaurants as reviews.

Sustainability 226

Sustainability Guest Recovery Customer Experience SEO 226

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 14, 2023

With the prevalence of online reviews, it's crucial to actively seek and utilize feedback. It demonstrates a commitment to excellence, attracts and retains customers, and safeguards reputation in the age of instant online reviews. In the competitive restaurant and bar industry, customer feedback is vital for success.

Bar 186

Bar Tip Distribution Customer Experience Customer Service 186

Modern Restaurant Management

APRIL 6, 2020

Social and review management has become an incredibly important part of the marketing mix in the restaurant industry, thanks to the growing proportion of online searches for dining experiences, as well as the increase in patrons making online reservations. Google has claimed the top spot in review volume.

Management 161

Management Management Fine Dining Social Media 161

Restaurant Engine

MARCH 27, 2024

Google is one of the top review platforms, so make sure to increase your reviews, here. And did you know that nearly 75% of diners say they trust a restaurant with positive reviews over one without? With this staggering statistic, you can see how vital restaurant reputation management is to your business.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59

Modern Restaurant Management

FEBRUARY 22, 2023

Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. Hires are often not made by corporate staff but by front line managers at individual restaurants. What do you see as key challenges of restaurant hiring right now?

Hiring 204

Hiring Recruiting Tip Distribution Small Business 204

Modern Restaurant Management

SEPTEMBER 7, 2021

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Automate Contract Management. Look for Hidden Costs in your MDMs.

Audits 233

Audits Food Supply Supplies Pricing 233

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. Make sure you review the updated city guidelines and winterize your outdoor dining areas, and make sure all of your permits and paperwork are in order to avoid costly fees and closings.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

APRIL 2, 2021

Although they did have online ordering in place utilizing third-party delivery services, the processes were not efficient and changes needed to be made to successfully manage the influx of online orders, owner Dani Mai explained. They use data that is compiled directly within the software to reach new and existing customers.

Online Ordering 198

Online Ordering Website Management Social Media Customer Service 198

Modern Restaurant Management

JULY 11, 2022

As a result, instead of overseeing customer service or reviewing sales, many managers lose time preparing for interviews and waiting for candidates who never arrive. In fact, three out of five restaurant hiring managers say their biggest challenge is no-shows at interviews. Reduce No-Shows.

Hiring 202

Hiring Email Marketing Communication Customer Service 202

Restaurant Engine

OCTOBER 11, 2023

It’s key to engage with your customers through their online reviews. Just as important, though, is using your strong, positive online reviews to leverage trust and loyalty in your restaurant. But once you have great reviews, what do you do with them? tweet this) For example, you get a terrific Google review.

Social Media 110

Social Media Email Marketing SEO Website Management 110

7 Shifts

JANUARY 26, 2021

Restaurant owner Shawn Walchef of Cali Comfort BBQ chooses to view each delivery platform—be it first or third party—as an investment in his customers. Once you’re making yourself available on as many delivery platforms as you can, it’s time to zero in on ways to make your business stand out in the digital space.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

OCTOBER 9, 2020

Here’s a cheat sheet to help you make your decision: Choose the right restaurant website builder Choosing the right platform for your restaurant's website is critical to its success. Each platform has a different cost, capabilities, limitations, and integrations. Share press and customer reviews for external validation.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

AUGUST 31, 2023

The prices for influencer collaborations vary, depending on the platform and the content. Respond to Online Reviews Online reviews and brand mentions are indicators of brand sentiment. Here are some tips you should follow when responding to online reviews: Thank your customers. Respond quickly.

Social Media 151

Social Media Email Marketing Influencer Events 151

7 Shifts

SEPTEMBER 17, 2021

On the 7shifts blog, we make it our duty to provide our readers with a relevant, trusted, and useful source for restaurant employees and managers to succeed in their goals. We are covering a variety of topics pertaining to restaurant and hospitality businesses, ranging from finance and technology to marketing and daily management.

Blog 195

Blog SEO Hospitality Small Business 195

Social Hospitality

MAY 18, 2020

Marketing is a full-time job, which may clash with your business management tasks. Many businesses use LinkedIn, Twitter, Instagram, Facebook, and other social media platforms. When you offer a free treat, your customers may also give you reviews on social media , Yelp, TripAdvisor, and other platforms.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

DECEMBER 30, 2020

Focus on the Major Consumer Platforms. Yelp, TripAdvisor, Facebook and Google are the major platforms. Creating Empathy, Managing Your Reputation. Finally, restaurants must also attend to their online reputations, in the form of ratings and reviews, which new customers will examine closely.

Loyalty Program 214

Loyalty Program Email Marketing Online Ordering Employee Relations 214

7 Shifts

AUGUST 12, 2021

If you use the same information across all of your platforms and your website, your chances of appearing in those Google results skyrocket. According to brightlocal , at least 87% of internet users are influenced by reviews and comments. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

FEBRUARY 27, 2023

Operators can also encourage Yelp reviews and use their social media platforms to engage with customers. Reviewing these numbers frequently can help to hold vendors accountable to the prices they are quoting. Stay on Top of Bookkeeping Ensure that invoices are entered daily to help better manage cash flow.

Cash Management 186

Cash Management Point of Sale Inventory Email Marketing 186

Modern Restaurant Management

SEPTEMBER 8, 2023

For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals. Regular evaluations, internal audits, and performance reviews should be conducted to assess everyone’s adherence to food safety protocols.

Food Safety 204

Food Safety Allergens Food Audits 204