Society Insurance

APRIL 17, 2024

On average, 85% of employees will experience conflict in the workplace ( Essential Workplace Conflict Statistics in 2023 • ZipDo ). Some consequences of unresolved conflict are increased stress and tension, reduced productivity, low morale, and employee disengagement which can lead to turnover.

Employee Relations 52

Employee Relations Insurance Leadership Communication 52

Modern Restaurant Management

MAY 19, 2021

The Mayo Clinic defines job burnout as “a special type of work-related stress – a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.” ” Employee burnout is especially prevalent in the hospitality industry. As of June 2020, nearly 1.2

Leadership 208

Leadership Employee Relations Hospitality Education 208

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchise 180

Franchise Franchising Marketing Social Media 180

7 Shifts

APRIL 26, 2023

That's been one of our strategies behind the scenes," As 7 Leaves leadership has listened to what their customers want, they've also given their ear to what their employees want. From an employee standpoint, it's listening to their needs. And heard from that is what 7 Leaves calls their Culture of Care.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. All too often, restaurants are fumbling on that basic principle. Shift that mindset.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

7 Shifts

DECEMBER 16, 2021

To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Culinary Cues

JULY 23, 2020

When strength is practiced without grace and dignity, then leadership is in serious question. Those who promote the integration of grace and dignity in their style of leadership are also those who understand that many, if not all of those listed examples of operational realities are directly related to how the chef approaches them.

Leadership 410

Leadership Definition Employee Relations Training 410

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). Situational Leadership. COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

7 Shifts

JULY 29, 2021

Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. When an employee is unable to work a scheduled shift, they can offer it up to the pool for other team members to pick up. Most of their employees are also students, so picking up shifts in-between or after class is a breeze.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

NOVEMBER 3, 2022

Everyone wins when employees are comfortable bringing up issues before they get worse. “I Check with female employees about how you can help them reach their full potential. When the criteria for how employees rise in the ranks are clear, there is less room for favoritism or bias. Put women in leadership roles.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

7 Shifts

MARCH 23, 2022

When it came to employee scheduling, National Coney Island had about as many methods as it did locations. By the time new guidance went from leadership to management to back of house staff, clarity guaranteed—especially important when topics included health and safety guidance. Table of Contents. Complicated, manual scheduling.

Front of House 369

Front of House Back of House Communication Employee Relations 369

7 Shifts

MARCH 8, 2023

Having coworkers not only in those positions but owning them and regularly displaying their strong technical skills and leadership is so inspiring to me and Shelby is one of those people I have looked up to right from the day I started at 7Shifts. Libby's dedication to her work and her team is truly inspiring.

Customer Experience 366

Customer Experience Leadership Employee Relations Blog 366

ExactHire - Restaurants

JUNE 14, 2022

Now that you know how much is riding on your new employee onboarding process, how do you go about designing the most effective onboarding plan? While the best onboarding plans extend to the new hire’s first anniversary, it’s your employee’s first week that will make or break the effectiveness of your onboarding plan.

Employee Relations 98

Employee Relations Hiring Leadership Document 98

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. If you do not have someone you can groom to take over the leadership role and acquire the store, it may be time to get a valuation and consider selling the business.

2030 180

2030 Franchise Franchising Employee Relations 180

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Hot Schedules

AUGUST 25, 2021

It’s up to operational leadership to measure them, monitor them, and make them align to annual initiatives — while also making those metrics relevant for day-to-day restaurant performance. Service & Experience: Employee Engagement, Employee Productivity, Customer Satisfaction. Related Posts. Users Group.

Management 138

Management Management Food Safety Leadership 138

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Topics: Leadership; time management; reducing overheads and staff turnaround. ?? Published: 2017 ?? Author: Katelyn Silva ??

Book 370

Book Management Management Restaurant Law 370

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

APRIL 3, 2023

When community care and leadership accountability exist, systemic change is possible. A great first step to prioritizing wellness and mental health is for leaders to model healthful behavior to our coworkers and employees. We can begin to extend support to each other by relating on a human level, putting hierarchy aside.

Food Safety 195

Food Safety Education Communication Hospitality 195

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 195

Kitchen Safety Employee Relations Communication Point of Sale 195

Perfect Daily Grind

MARCH 15, 2023

Unfortunately Starbucks, under Mr. Schultz’s leadership, has done everything possible to prevent that from happening.” Why are Starbucks employees unionising in the US? However, in 1987, following alleged complaints from employees, the union was decertified. Read on to learn more.

Employee Relations 157

Employee Relations 2023 2022 2004 157

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. 2020 has been a year like no other for restaurants and the companies who support and supply them. Sadly, too many have closed permanently.

Employee Relations 218

Employee Relations Leadership Food Supply Innovation 218

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. When consumers venture out to restaurants, they want to see tables separated by at least 6 feet, employees cleaning constantly, and everyone wearing masks onsite.

Food Safety 215

Food Safety Food Employee Relations Consumer Goods 215

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. ” L&L convened an emergency meeting with leadership, tackling four major issues: safety, marketing, expedited communication and financial assistance.

Franchise 147

Franchise Franchising Leadership Food Safety 147

Hot Schedules

SEPTEMBER 18, 2020

Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Before implementing the HotSchedules health survey, we experienced a bottleneck when checking in employees and having them fill out a daily health questionnaire. Related Posts. b3lineicon|b3icon-clock|?|Clock.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. “Health care and mental health are sadly out of reach for many of our employees based on the current system.

Employee Relations 180

Employee Relations Healthcare Communication Insurance 180

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

MAY 5, 2021

Community Relations. Solar power is a win all around for restaurants because it creates opportunities to potentially save in a few different ways on the bottom line while reinforcing your leadership role with your employees and in the cities where you work. It drops to 22 percent in 2023 and after that, it drops to 10 percent.

Food Supply 231

Food Supply Employee Relations Waste Leadership 231

Hot Schedules

SEPTEMBER 8, 2021

This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout. If employees are improperly trained and expected to take on more responsibilities than normal, you can expect burnout and increased turnover. Related Posts. b3lineicon|b3icon-medal|? Join the Webinar.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Crunchtime

NOVEMBER 11, 2022

Another important factor is the younger demographic of employees. The pandemic had a significant impact on team member demographics in the restaurant industry, with a dramatic shift to younger, less experienced employees. 4 Training-Related Insights for Operations Leaders Going into 2023.

Training 100

Training Operations Employee Relations Technology 100

Hot Schedules

SEPTEMBER 3, 2021

Ask any manager — reviewing employee punch cards and attendance can be a time suck. Employee punches can be inconsistent, and without the right tools, managers spend too much time trying to figure out who missed a punch or formatting data into the correct processing format. Related Posts. b3lineicon|b3icon-user-id|?|User

Food Safety 147

Food Safety Back of House Front of House Inventory 147