May, 2019

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Top 5 Reasons To Attend The Restaurant Success Summit

Embrace the Suck

I have spoken at and attended hundreds of conferences, expos, and seminars. While each one had some great things, none had all three elements for success. The biggest thing lacking was a strategic plan with an accountability structure. So, I decided to create a conference that had all three: education + strategy + accountability. Say hello to The Restaurant Success Summit ™!

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Restaurant Marketing on Instagram: Tips and Examples

Social Hospitality

Social media strongly influences customer behavior. In fact, brands can be built on social media channels. Similarly, established brands use social media to build recognition and increase sales. The restaurant industry is heavily influenced by this trend. There are several ways to approach social media for restaurants and Instagram is one of the most popular platforms for food photos.

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Table Management: 6 Strategies for a Smarter Restaurant

Lavu

Part of turning a profit in your restaurant means effectively managing your tables. You should know the layout of your restaurant and determine how to seat people in an efficient manner. After all, the more tables you turn over within a day, the more of a profit you’ll make. However, this is easier said than done. For that reason, you should turn to table management.

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Positioning Your Shopping Centre’s Food & Hospitality For The Future (CONTINUED)

Future Food

POSITIONING YOUR SHOPPING CENTRE’S FOOD & HOSPITALITY FOR THE FUTURE (CONTINUED). Dining out is so much more than food on a plate – think street-labels, authentic flavours and eclectic food offers all amounting to memorable customer experiences. These are the key elements to develop the food and hospitality within our shopping centres and mixed-use developments, to cater to the needs of our growing cities, the spend potential of millennials and how food is a crucial anchor for many shopping

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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The "Essentials" training for Front of House employees

Core Hospitality

Here is an outline of primary job descriptions of your front of house staff. In some sort of wording, these accountability outlines should be located in the front of your training documents as “Overall Objectives” or something thereof… Host The position of hosts are “The Door” and “The Floor” the door is the greeter… Welcoming and warm, their attitude will dictate guests expectations.

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Forget Rules, Develop a Code!

Embrace the Suck

Rules, rules, and more rules. Do this. Don’t do that. Does it seem like you spend most of your day like a babysitter at work telling the team more of what not to do? Welcome to management by numbers. You’ve probably seen that list of rules in your restaurant, and each one has a number next to it. Rule number one: be here 15 ministers before your shift.

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How to Find the Best Online Ordering System for Your Restaurant

ChowNow

If you haven’t started offering online ordering yet, you’re not alone. If you have online ordering at your restaurant but you’re still trying to figure out how to give your customers a superior experience without breaking the bank—well, you’re not alone there either. That said, it’s time for you to catch up and find the best online ordering system for your restaurant. 74% of consumers order food from restaurants via websites or mobile apps, and 41% of them say that they’re more likely to choose

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3 Ways Restaurants Can be Philanthropic

Lavu

Every year, millions of dollars are donated to charities to help fund medical research, provide counseling, operate donation sites, and other philanthropic causes. As the owner or manager of a restaurant, you’re in the unique position to donate something other than a check—you can give back directly to your community through your very own business: food and positive life experience.

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Supermarket Trends Target Café & Dining Menus

Future Food

Supermarket Trends Target Café & Dining Menus. Here at Future Food, we study trends and changes taking place in the exciting world of food and hospitality. None is more exciting or challenging for retail food operators that the endless growth in prepared food furnishing the shelves of our supermarkets. Maybe Australia is just catching-up with supermarkets globally or waking-up to the fact that people want convenience, value and freshness, something that supermarkets are good at delivering.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Licences For Restaurants: A Compact List Of Permits To Open Your Dream Venture

RanceLab

If you are an aspiring restaurateur, then it is not breaking the news that the venture you are pursuing comes in with the requirement of acquiring a plethora of licenses. It is, indeed, not a cake walk. What does a new restaurateur think about at the initial phase? He or she brainstorms into choosing the […]. The post Licences For Restaurants: A Compact List Of Permits To Open Your Dream Venture appeared first on Restaurant & Retail POS Software - Restaurant Management Software | Blog.

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3 Security Steps Restaurants And Retail Businesses Should Take To Protect Themselves

BNG Point of Sale

Over 48% of small businesses do not believe they are at risk for fraud attacks, but earlier this year, over 137 restaurants across the Midwest were affected by North Country Business Products data breach. “On January 30, 2019, the investigation determined that an unauthorized party was able to deploy malware to some of North Country’s business partners restaurants between January 3, 2019, and January 24, 2019, that collected credit and debit card information.” ( [link] ).

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Look Beyond Your POS System to Manage Your Restaurant Numbers

Smart Systems Pro

Yes, your POS system offers some reporting, but not enough. There is only one thing that is more important than knowing your restaurant numbers: managing your restaurant numbers. Even better than that is to teach your management to actively manage your restaurant numbers using systems. The tools in your POS system can tell you what your labor is at any given time, but they don’t tell you what your labor is going to be at the end of the night.

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How to Open a Bar: A 9-Step Checklist

Notch

Running a bar is not for the faint-hearted. You will need to know a lot about drinks. You need to connect with your patrons. You need to develop an atmosphere that keeps guests coming back for one more pint. According to MarketWatch, bar revenues dipped by 10% in the midst of the financial downturn a decade ago, but the market outlook for bars appears much better today.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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Mastering Your Bar’s Liquor Inventory System [Updated 2019]

Lavu

Do you dread taking bar inventory? You’re not alone. Most restaurant and bar owners struggle with maintaining order of their inventory. It’s tedious and arduous, but when done right, liquor inventory management can decrease costs and increase profits. Below, we reveal how to set up an efficient bar inventory system. We’ll cover the following topics: Liquor Inventory and Why It Matters.

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Restaurant Sustainability: Is Your Waste a Waste?

The Restaurant Group

Restaurant Sustainability. Can you imagine adding up all the food wasted at your favorite restaurant in one day? Multiply that by seven days. And now by 30 days. Could that not be donated to your local charity to help the starving? Maybe multiple charities? Could the amount of waste not be decreased, so there is no waste at all, so more revenue could go towards your investment?

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Employee Theft in Restaurant: Handle the Arise Of Unwanted Situation Like A Boss

RanceLab

Your restaurant staff might be stealing from under your nose- but do you sense it? It is a critical task for owners to deal with incidents of employee theft in the restaurant which is very much common malpractice in nearly every establishment. Did you know? Nearly 75% of employees confessed to having stolen from their […]. The post Employee Theft in Restaurant: Handle the Arise Of Unwanted Situation Like A Boss appeared first on Restaurant & Retail POS Software - Restaurant Management

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Boost Restaurant Customer Satisfaction With Online Ordering

ChowNow

Your restaurant’s dishes earn rave reviews, and your service is second to none. You monitor and respond to your online comments, and you don’t skimp on the small touches, like offering free bread and greeting regulars by name. So what else can you do to boost your restaurant customer satisfaction? One answer, surprisingly, lies in your to-go business: Implementing your own online ordering system will improve your customer experience and strengthen loyalty.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Comparing motor racing and kitchen productivity: 1981 vs 2019

Ken Burgin

There’s a dramatic difference between these two – vital minutes in a highly competitive event. I’m wondering how this compares to kitchen and restaurant productivity? What’s lost and gained in the much faster 2019 process? Safety should not be compromised, given that everything is calibrated and practised many times. The staff (about the same number) in the later process may be less skilled – they do just one thing, very fast.

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Restaurant Systems Software to the Rescue

Smart Systems Pro

Have you heard you should have restaurant systems and restaurant systems software in place in your restaurant? What does “restaurant systems” even mean? What is restaurant systems software? Watch this video, or read the article below, and David Scott Peters, restaurant expert and coach, will explain what restaurant systems are and how your restaurant business can benefit.

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500 Years of Bavarian Beer Purity

Lavu

On April 23, beer enthusiasts around the world celebrated 500 years of Bavarian beer-making standards, known as Reinheitsgebot —the Beer Purity Law. With more than 1,300 breweries producing roughly 5,500 different kinds of beer and an annual beer festival that attracts millions of guests, Germany has a well-deserved reputation for being the master of the amber nectar.

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How to Open a Bar: A 9-Step Checklist

Notch

Running a bar is not for the faint-hearted. You will need to know a lot about drinks. You need to connect with your patrons. You need to develop an atmosphere that keeps guests coming back for one more pint. According to MarketWatch, bar revenues dipped by 10% in the midst of the financial downturn a decade ago, but the market outlook for bars appears much better today.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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5 Things All Goals Must Have

The Restaurant Expert

So many times our goals are just these vague targets that are in the back of our mind. But just like everything else in your business that has a system, there is a system to setting goals. If you truly want to achieve your goals, here are five things all goals must have. Specific : Your goals have to be specific. If you your goal is to lose weight, you can’t just say that you want to lose weight.

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Inventory Management Guide for Restaurants

Dot It

Inventory Management generally makes us think up images of dreary and endless counting of items. While inventory management is a vital necessity for any well run eating establishment, it doesn’t have to be a beastly chore. Taking time to set-up your management system correctly and then consistently monitoring your inventory ensures a healthy bottom line. [ ] The post Inventory Management Guide for Restaurants appeared first on Dot It.

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Restaurant SWOT analysis: Analyze your QSR with this free SWOT download

Rocket Fuel

Restaurant SWOT analysis: Analyze your QSR with this free SWOT download. The post Restaurant SWOT analysis: Analyze your QSR with this free SWOT download appeared first on Delaget.

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5 Things All Goals Must Have

Smart Systems Pro

So many times our goals are just these vague targets that are in the back of our mind. But just like everything else in your business that has a system, there is a system to setting goals. If you truly want to achieve your goals, here are five things all goals must have. Specific : Your goals have to be specific. If you your goal is to lose weight, you can’t just say that you want to lose weight.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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5 Reasons Why Facebook Offer Ads Help Your Restaurant Drive Traffic and Increase Profits

Indoor Media

Facebook has become much more than the online water cooler or a quick way to see what your relatives are doing while on vacation. Today, it’s a lean, mean marketing machine–and one that restaurant owners need to look at as a way to increase sales. (more…) The post 5 Reasons Why Facebook Offer Ads Help Your Restaurant Drive Traffic and Increase Profits appeared first on IndoorMedia.

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Let Me Double-Check That For You…

Ken Burgin

Another training gem from Nancy Friedman, the Telephone Doctor. Instead of the server saying ‘sorry, we’ve sold out of calamari/Venison/chocolate mousse or Saturday night tables, get them to take a moment more and say ‘let me double check’ Maybe there are no more, or maybe there is just one extra – either way it softens the No and shows they’re on the customer’s side.

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Hospitality Insurance Group Bids Farewell to Retiring Board Member Gerald Cassidy

Hospitality Insurance Group

SOUTHBOROUGH, MASS. (May 16, 2019) — A founding member of Hospitality Insurance Group’s Board of Directors has retired. Gerald Cassidy, who brought decades of insurance experience and knowledge to the Board, announced his retirement on May 8, 2019. Cassidy served as the President and Chief Executive Officer of Hospital Underwriters Mutual Insurance Company (HUM) when he was a founding member of the board in 2008, and he delivered valuable guidance throughout his tenure.