Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. Employment at quick-service and fast-casual restaurants was down just 6 percent over the same period.)” Recruitment has long been a challenge in the restaurant industry. Staffing challenges existed pre-pandemic.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. ” In fact, P.F. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Lavu

JANUARY 21, 2020

Customers want to make their orders and have their food delivered as fast as possible. To address the challenges of delayed service delivery , the use of restaurant kiosks has emerged and grown at an incredible speed. Restaurant kiosks are becoming normal among fast-casual restaurants and quick-service restaurant chains.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Tamper-Free Takeout and Delivery. Food trucks, pop-up supper clubs, fast-casual restaurants, and brewpubs are all a part of the unique culinary fabric of this country.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Aaron Allen & Associates

AUGUST 15, 2023

In Abu Dhabi, for instance, a $100 million investment fund was launched (the Abu Dhabi Culinary Investment Fund) to finance a culinary school that would facilitate recruitment and training as well as incentivize top chefs and other institutions to set foot in the Emirate. Other times, there are just overlooked gaps in the market.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. “They’re concerned about rapidly changing consumer preferences, which demand constant diversification of their menus, and an overcrowded online ordering and delivery market.”

2020 192

2020 Influencer Point of Sale Food Safety 192

7 Shifts

JUNE 1, 2022

Attendees can meet mentors, learn how to recruit better, and learn how to ensure a healthy restaurant from a physical and mental standpoint. Topics: Restaurant Operations, Technology, Health & Wellness, Workforce Recruitment & Development. Digital Transformation in Fast Casual and QSR Summit. FAB Conference.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Fast Casual 221

Fast Casual Hiring Front of House Online Ordering 221

Black Box Intelligence

OCTOBER 25, 2021

Casual dining is also trending?about Customers may be turning to takeout and third-party delivery out of necessity, but it’s important not to take that for granted. These are fast-changing times for all types of restaurants. about 10% higher than the industry.?Relatedly, Off-premise Sales and Restaurant Customer Satisfaction.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. To celebrate the grand opening, DoorDash is offering $0 delivery fees to DoorDash Kitchens’ restaurants ?including through the end of the year.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. and Del Taco. John Fuller.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Fortune Business Insights , 2023) The global market size of the delivery app industry is expected to reach $165 billion by 2029. On the other hand, fast food restaurants are on the rise , with 0.8%

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

7 Shifts

NOVEMBER 19, 2019

Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Notice that quick service and fast casual restaurants’ labor cost percentage is below 30%. For example, some estimates put the cost of recruiting and training a backfill for a lost employee at six to nine months’ pay for the role. Pizza: 31.3%.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

DECEMBER 28, 2020

While most consumers will eventually shift some of their dining back to on-premise, most consumers will still often opt for the convenience of drive-thru, pick-up and delivery. With this in-house request comes the need for Open Tabs, QR codes to scan for menu access and delivery options, for say a hotel or resort.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

AUGUST 11, 2021

We’ve really set ourselves apart as the hottest fast-casual brand out there right now, and there’s no question about it based on the numbers.” “The business is doing incredible things through its careful selection of vetted franchise owners and fast, but strategic, growth. and Canada. .

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Blaze Fast-Fire’d Pizza is heating up the Midwest with a 16-unit development deal.

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Marketing4Restaurants

DECEMBER 22, 2019

Donald Burns listed them as: Recruit better. From delivery, to credit card charges to employees. Steve Heeley, CEO of the veggie-friendly fast-casual chain Veggie Grill, talks about how they leverage from this type of diet, chain’s franchising plans, its plans for growth and its use of technology. Interview better.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

SEPTEMBER 14, 2021

Module 4: Recruitment and Onboarding. million customer deliveries possible each year. "The With the fast pace and limited resources of restaurants, this offering gives restaurants one less thing to worry about and allows them to focus on their team and business. Module 2: Self Awareness and Self-Management.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. “I want to show people that hibachi and ramen can be just as thoughtful and delicious in a casual setting,” said Liang.

Back of House 131

Back of House Hotels Leadership Design 131

Transact

DECEMBER 9, 2019

Terminal to support the customer’s fast-casual café concept. .–(BUSINESS WIRE)–Dec. SaaS-based app alongside the BOHA! TransAct expects the 21 customer locations to go live with a BOHA! Terminal, the BOHA! Labeling SaaS-based app and the TransAct Enterprise Management System (TEMS) in the near-term.

Operations 60

Operations Back of House Front of House Food Safety 60

Modern Restaurant Management

AUGUST 28, 2020

and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., Tortas Frontera is now offering the same locally-sourced Mexican specialties that Chicago air travelers know and love for pickup and delivery from Kitchen United’s near north side location. Helps Hiring.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. Rest assured, none of the big-name restaurant franchises in the QSR, fast-casual or virtual space have grown to their current size by allowing franchisees to spreadsheet their way through operations and finances.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Enter dark kitchens.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). Franklin Junction Expands Grubhub Partnership.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Sales growth in fine dining and upscale casual also eroded during the week. . Fast casual and casual dining sales remained flat compared to the previous week. . Casual dining is also trending?about

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84