7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. per hour.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

SpotOn

MAY 1, 2024

Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. Google first looks at the type of language written on a restaurant's business website before showcasing their restaurant to people searching for a specific kind of food in a specific place.

SEO 52

SEO Definition Online Ordering Website Management 52

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. Now, that calls for some take-out celebrations! From day one, we have been rooted in our deep commitment to helping the food and hospitality industry succeed and also pivot. 30 million orders milestone. Join the rocket ship.

Ordering 124

Ordering Online Ordering Food Order Customer Service 124

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Pro tip: many will be tempted to do more than they should.

Sustainability 189

Sustainability Book Waste Food Supply 189

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What results did you find surprising and why?

2024 199

2024 Online Ordering Website Management 2023 199

Culinary Cues

NOVEMBER 22, 2022

Whether speaking from a spiritual standpoint, referencing soul music, soul food, or the soul of a restaurant – it is clear that each of these can “transform the moments in our day and bring us closer to living life from a place that sits well with who we are at our core” 1. We not only taste soul food; we feel it.

Back of House 383

Back of House Transportation Café Food Order 383

Modern Restaurant Management

MARCH 4, 2022

The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization. Dine and dashes might not be possible when orders are made over delivery apps, but unscrupulous diners have found a way: ordering a delivery and initiating a chargeback.

Customer Service 236

Customer Service 2022 Food Order Delivery 236

Modern Restaurant Management

JANUARY 6, 2023

Operating costs are significantly lower since you don’t need to worry about renting out a large space. All you need is a line cook or two to prepare the food. A big pro: the food is generally cheaper. The communal experience is what turns good food into a great meal. Dining out gives you that excuse.

Customer Experience 185

Customer Experience Food Order Dine-in Delivery 185

EATER

OCTOBER 11, 2023

I’m tempted to lie and tell her we just sold out, but instead I explain the Bananas Foster — caramelized bananas flamed with dark rum over house-made banana-buttermilk ice cream — the restaurant’s most popular dessert. Oh my God, I hate bananas,” she says, turning toward her tablemates, “but we should totally order it anyway!”

Fine Dining 135

Fine Dining Mobile Ordering Dine-in Definition 135

Apicbase

MAY 29, 2024

According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. This definition allows us to include all the different types we see on the market today.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Marketing4Restaurants

MAY 20, 2021

This Restaurant podcast episode looks at how Restaurants can best manage the changes in the industry with Online Ordering Systems. If you missed our series on Restaurant Value Engineering definitely check it out, it is one series that has received some of the best feedback. How the System Serves Your Customers.

Online Ordering 52

Online Ordering Ordering Email Marketing Point of Sale 52

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. Health-Conscious Food Will Dominate Menus. Simplified Menus. Ghost Kitchens.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Online Ordering Will Continue to Thrive. Make the Most Out of Data.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

Transact

OCTOBER 25, 2022

But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand. We’re definitely the same as everyone else in that we’ve had to find ways to do more with the same or fewer team members.”.

Sports 147

Sports Bar Back of House Food 147

Modern Restaurant Management

APRIL 29, 2021

“Wages across the country are definitely up for the industry, in virtually every location. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. . Customers can order and pay without speaking to a human and a runner delivers the food.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. Go All Out with Online Ordering. One way is to embrace the wonders of technology.

2021 203

2021 Technology Online Ordering Email Marketing 203

Restaurant Clicks

OCTOBER 27, 2021

If you’re anything like me, you are a firm believer that no dinner is complete without something sweet to round out the evening. You can’t just leave a restaurant named after dessert without actually ordering dessert. There are even white chocolate curls on the back, just in case you needed another reason to order a piece.

Ordering 102

Ordering Back of House Take-out Definition 102

Restaurant Engine

MAY 22, 2024

The corporate lunch crowd wants to eat out, so it’s up to you to entice them to your restaurant. It turns out that workers who take a lunch break and actually leave their offices are more satisfied with their jobs and may even be more efficient. Here’s what your restaurant gains: Your staff spends less time preparing food.

Loyalty Program 109

Loyalty Program Email Marketing Coupons Online Ordering 109

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur.

Front of House 213

Front of House Kitchen Safety Customer Service Point of Sale 213

Sling

APRIL 23, 2024

In this article, we discuss some of the main differences between staffing and scheduling and how to improve both aspects of your business in order to make things run smoother. It can take a while (i.e., It can take a while (i.e., chef, waiter, food runner, etc.) Scheduling : The scheduling process is people-driven.

Management 78

Management Management Hiring Customer Experience 78

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Restaurant Supplies.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Restaurant Supplies.

Supplies 148

Supplies Food Supply Compost Back of House 148

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. Unfortunately, these fees discourage customers from ordering in the first place. Have you looked at ordering food online lately?

Point of Sale 120

Point of Sale POS Back of House Customer Service 120

Modern Restaurant Management

MARCH 20, 2020

If you’re like me, chances are you’ve probably ordered food online or through an app at least once in the last couple of weeks. We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025.

Email Marketing 204

Email Marketing Online Ordering Franchise Franchising 204

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead.

2023 199

2023 2022 Consumer Goods Point of Sale 199

BNG Point of Sale

DECEMBER 17, 2020

More restaurants are tapping into the benefits of POS online ordering each year, and by all indications, it will remain a standard restaurant offering. In many ways, having online ordering capability makes taking orders easier than ever before while improving service, company messaging, brand recognition, and customer loyalty.

Online Ordering 52

Online Ordering POS Ordering Point of Sale 52

Modern Restaurant Management

AUGUST 24, 2023

There is a definite decline, to be sure, but they’re not going away any time soon. It is, of course, imperative that you have a fully functional website or app for taking orders and offering your menu. So why are they still ordering from those third party apps? I don’t have enough staff to take calls.

Download 88

Download Customer Service Food Order Technology 88

Modern Restaurant Management

JANUARY 23, 2024

What is your take on Restaurant Brands International (RBI) buying out Carrols, it’s largest franchisee? It’s definitely a big and bold move to make for any brand, but with full faith in their new direction, I’m sure they will see success. Were you surprised? Why is this happening now?

Leadership 98

Leadership Consumer Goods Customer Experience Franchise 98

Touch Bistro

MAY 31, 2021

The pandemic has tested the restaurant industry’s resilience and forced many to adapt in order to survive, including the rapid adoption of restaurant online ordering software. Get Online Ordering Signs for Your Restaurant. Let your customers know how to order takeout and delivery from you. Download Now.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

Perfect Daily Grind

JUNE 29, 2022

Read on to find out what they said. For coffee shops and other hospitality businesses, a rush is when a large number of customers order over a short period of time. She explains that baristas take orders at the register, online, over the phone, through delivery apps, and at the drive-thru. What is a “rush”?

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Restaurant Engine

JANUARY 24, 2024

Take your menu to a new level by changing things up to really maximize your sales. 1: Decide How You’ll Change Your Menu When it comes to revamping your menu , that doesn’t necessarily mean throwing everything out and starting over. It’s important to hire a pro to take your photos to make sure you get the lighting correct.

Menu 115

Menu Seasonal Menu Point of Sale Hiring 115

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. On our first day, we had a line out the door of guests and ran out of oysters to sell. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one.

Back of House 186

Back of House Front of House Communication FOH 186

Apicbase

MARCH 25, 2024

Managing inventory and supplier ordering is like juggling flaming torches while riding a unicycle (which also happens to be on fire). Demand forecasting for restaurants puts out the flames, takes the guesswork out of purchase orders and streamlines the supply chain. That’s why it often goes wrong.

Inventory 52

Inventory Management Management Kitchen Safety 52