Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 204

Leadership Small Business Cash Management Customer Experience 204

Modern Restaurant Management

MAY 16, 2023

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions.

Loyalty Program 156

Loyalty Program Seasonal Menu Advertising Customer Experience 156

7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.” Mel Bensky, @tastethesix.

Events 351

Events Social Media Kitchen Safety Seating 351

Perfect Daily Grind

AUGUST 16, 2022

There’s no doubt that seasonality plays an important role in influencing consumer behaviour. Seasonal signature drinks have also become commonplace in coffee shops across the world. For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest.

Design 157

Design Menu Seasonal Menu Social Media 157

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Others tend to emphasize their cheaper menu options. Both approaches might cause your restaurant to fail in attracting new customers.

Marketing 227

Marketing SEO Front of House Website Management 227

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

MARCH 8, 2023

From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor. In a world still recovering from a pandemic and economic crisis, consumers long to escape into experiences of delight and togetherness.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

Open for Business

JANUARY 26, 2023

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Who is the target customer base? Many restaurant owners offer a percentage off a meal or specific menu item. Who is the target customer base? Your customer base likely has many categories of guests.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchise 180

Franchise Franchising Marketing Social Media 180

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling!

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

7 Shifts

DECEMBER 1, 2020

We eat with our eyes first, and you can be certain that customers see what your food looks like before they decide to push go on delivery or sit down at the table. As third-party delivery platforms claim a bigger share of your sales pie, you want food photography that makes customers stop scrolling and hit the add to cart button.

Food 370

Food Management Management White Paper 370

Modern Restaurant Management

SEPTEMBER 17, 2022

In addition, bartenders are mixing sparkling wine of all styles and prices into their cocktails to add effervescence, crispness or sweetness to the experience. Wines Chill Out : Chilled selections of red and sweet wines appeared on menus across the U.S. Will non-alcoholic beverages be the hot new drink on tap?

Guest Recovery 190

Guest Recovery Consumer Goods Hotels Beverage 190

The Rail

MARCH 27, 2024

Guests are also looking for more personalized dining experiences. A thorough competitor analysis for restaurant businesses may include access to the following data: Operations Menu items and pricing Marketing methods Customer reviews In each area, data can help you to see what’s working for these other businesses that you can learn from.

Email Marketing 52

Email Marketing 2024 Point of Sale Seasonal Menu 52

EATER

MARCH 19, 2024

To me the word ‘brasserie’ means a nice French eatery that features many classic menu items like steak frites, steak tartare, coq au vin, and more,” and the ambiance should be refined but still casual enough to visit on a weeknight. No one is disappointed seeing French onion soup on the menu, says Williams.

Food 111

Food Fine Dining Seasonal Menu Dine-in 111

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. Menus and food designed to travel.

2022 148

2022 Food Supply Entertainment Hospitality 148

Hot Schedules

NOVEMBER 3, 2021

What Hotel Menu Trends Will Define 2022? For these travelers, the dining experience will be back on the menu. Plant-based options are a must on any menu from bed and breakfasts to five-star resorts. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

7 Shifts

OCTOBER 22, 2019

Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Instagram is influencing menu offerings, restaurant design, and marketing strategies. That’s where a well-rounded Instagram strategy comes in. Testimonials work.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. You can use these to provide the best overall customer service experience and increase your bottom line from the previous year. Trend: A Nod to Sustainability According to one study , your customers care about sustainability.

2024 52

2024 Food Compost Front of House 52

Open for Business

OCTOBER 20, 2023

From budgeting and licensing to crafting the perfect menu, here’s everything you need to know about how to open a restaurant. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Creating the menu Your menu is the restaurant’s calling card.

License 78

License Email Marketing Seasonal Menu Front of House 78

Black Box Intelligence

MAY 24, 2023

Restaurant customer trends change, food and supply prices fluctuate, and new competitors pop up every day. Leveraging customer feedback. So identifying and focusing on ways to boost your customers’ price/value perception will inevitably boost your sales and traffic without you having to make adjustments on menu pricing or labor costs.

Email Marketing 79

Email Marketing Social Media Customer Experience Coupons 79

EATER

OCTOBER 26, 2023

These relationships introduced regional culinary practices, but Phuket also felt culinary influences from the greater Muslim world, South Asia, and even Europe by extension. During this time, most of Phuket Town’s restaurants go meat-free, proclaiming the menu change with yellow banners.

Seasonal Menu 111

Seasonal Menu Hotels Back of House Front of House 111

The Rail

APRIL 11, 2024

Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. But if you want a continuous flow of customers, you must market your services continuously to potential guests, even when business is good. Feature seasonal dishes, unique cuisines/specialties, or special events.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Ken Burgin

JUNE 6, 2023

Here are the training suggestions I was given by ChatGPT for FRONT OF HOUSE S TAFF Menu Knowledge Training : Utilise ChatGPT to create quizzes and interactive modules to test employees’ understanding of the menu. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Ken Burgin

OCTOBER 19, 2021

When Should You Increase Menu Prices? What to Consider When Deciding to Raise Menu Prices. Digital Menus and Apps give new Options : with electronic menu boards and app-based menus, prices can be adjusted by time of day and the week, or seasonally – now you’re doing dynamic menu pricing, and very few customers will notice.

Pricing 158

Pricing Menu Seasonal Menu Food Supply 158

Buzztime Business

JANUARY 22, 2024

Turn your customers into performers with these 3 bar entertainment ideas that put a twist on open mic night. It’s just a clever way to keep customers coming in on a repeat basis during the warmer months. Don’t forget a custom summer camp t-shirt with your bar’s logo. Themed menus : A little creativity goes a long way.

Entertainment 78

Entertainment Events Bar Sports 78

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. ” Food Retailing Report. Paytronix Systems, Inc.,

2021 179

2021 Loyalty Program Retail Online Ordering 179

Restaurant365

JANUARY 28, 2020

Forecasting for restaurants is estimating key metrics like future sales, customer traffic, or menu item ordering mix based on historical sales data, economic trends, or market analysis. Projected sales and customer traffic data can be used in different areas of restaurant operations, primarily in controlling prime costs.

Inventory 145

Inventory Seasonal Menu Employee Relations Customer Experience 145

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days. Morcilla’s menu includes several options for desserts, drinks, and dinner. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Here are a few elements worth paying attention to in order to prepare your café for the festive season. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Future Food

DECEMBER 5, 2019

The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. The evolution, financial viability & marketability of plant based menu options. Menu shapers will become seriously experimental with the flexitarian crowd in 2020.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Tableo

JULY 11, 2023

Happy hour is a much loved custom in the restaurant business. It’s a time when customers can relax, mingle, and take advantage of the cheap food and drinks. Here are six professional suggestions to help you increase happy hour sales and provide your customers a memorable experience.

Social Media 42

Social Media Seasonal Menu Reservations Customer Experience 42

Open for Business

APRIL 3, 2023

For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. It can also include: Online reviews Social media posts Influencer partnerships Referral programs Supercharge your marketing strategy It’s time to put the 4 Ps of marketing for restaurants into action. Product The product is what you sell.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Modern Restaurant Management

JANUARY 12, 2022

58 percent of consumers rate healthy options on menu as important, with families rating this the highest at 74 percent, followed by Millennials at 71 percent. 58 percent of consumers rate healthy options on menu as important, with families rating this the highest at 74 percent, followed by Millennials at 71 percent.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.” Diners Show Holiday Spirit.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Restaurant Clicks

NOVEMBER 19, 2021

Traditional French and Mediterranean dishes influence Chef Alex Yim, who focuses on creating fresh seafood plates. Other popular menu items for group dining include the French onion soup, Sausage, and Chèvre flatbread, and the Steak Frites Au Poivre. Special events at Texas de Brazil are easy to book and fun to experience.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117