The Rail

MARCH 1, 2023

By Indiana Lee, Contributor Having a strong social media presence is essential for businesses, no matter your industry. In the restaurant world, however, social media becomes even more important. Yes, you should be encouraging your guests to take pictures of their food to share with their friends and followers on social.

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Social Media Influencer Catering Small Business 122

MadMobile

APRIL 20, 2023

Social media is today’s most influential networking tool. However, sometimes managing social media marketing can feel overwhelming and almost like a second job. That’s because social media platforms are advancing and growing every day. The cost: why is it important for restaurants to be on social media?

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Social Media Online Ordering Customer Experience Back of House 98

Next Restaurants

MAY 2, 2022

customers tried out a restaurant for the first time because of its social media posts. For restaurant owners, this means that it’s essential to keep your presence on social media active and engaging. A strong social marketing game opens a pathway of opportunities for restaurant websites (including yours!)

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Social Media Customer Service Customer Experience Online Ordering 137

Modern Restaurant Management

FEBRUARY 24, 2021

As a restaurant owner, you might not be able to connect with your customers in person right now, so social media is the next best place where you can establish and maintain relationships with your patrons. Handheld Video and Live Streams. Carousel Posts and Information-Rich Content. Long gone are the days of single-image posts.

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Goliath Consulting

AUGUST 16, 2023

With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. But with the emergence of a new platform, referred to as ‘X’ for now, what does the future look like for social media and restaurants? Let’s dive in.

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Social Media Email Marketing Customer Experience Innovation 78

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. Both owned and earned media are available to nearly every restaurant that promotes itself to the public. Today’s Pandemic Special.

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Communication Social Media Menu Loyalty Program 202

The Restaurant Times

DECEMBER 17, 2021

Cafes and coffee shops across the world are discovering the power of social media. While most coffee shops do not actively use social media channels to promote their business, it’s the best way! Yes, your social media coffee shop promotions can have a huge impact on bottom-line revenues.

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Social Media Loyalty Program Merchandise Point of Sale 98

Lady Boss Blogger

AUGUST 10, 2020

Social media is a rapidly growing hub of communication that provides great opportunities for a business to utilize. As our society becomes increasingly digital, it’s critical to stay on top of social media trends. However, using social media […]. However, using social media […].

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7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1.

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Technology Mobile Ordering Social Media Online Ordering 312

Goliath Consulting

JANUARY 1, 2020

With more than 79% of the US population now using Facebook, Instagram or Twitter 1 and users projected to increase to 257 million by 2023, restaurants can no longer afford not to invest in their social media presence. In fact, more than 63% of restaurants reported to have used social media to market their business in 2018 2.

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Modern Restaurant Management

MARCH 24, 2020

In a time of such uncertainty where restaurants are experiencing mandated shutdowns in cities and states across the country and the industry is facing a loss of $225 billion as a result, according to the National Restaurant Association, it is more important than ever for brands to engage and communicate with their customers effectively.

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Communication Social Media Customer Experience Online Ordering 168

Sling

DECEMBER 24, 2020

Restaurant social media marketing is more important for the success of your business than ever before. But what makes for an effective restaurant social media marketing program? But what makes for an effective restaurant social media marketing program? Tips For Restaurant Social Media Marketing.

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Social Media Marketing Customer Service Hiring 78

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

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Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

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Operations Management Management Mobile Ordering 352

Modern Restaurant Management

APRIL 7, 2020

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. COVID-19 proactive communication.

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Communication Social Media Email Marketing Franchise 145

Future Food

MARCH 24, 2020

Eating with your eyes – Food, Design and Social Media. Social media and the Internet, in general, drive our ability to offload our opinions on every element in our lives. Use digital communications to draw customers in and then deliver the best. We live in a digital era where we are all critics. Every time. …

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Social Media Design Food Customer Experience 83

Bingage

DECEMBER 5, 2019

Well, social media is a quite familiar term for everyone! When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. and how to take photos that are customer-friendly and proper social media monitoring. Image Source.

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Social Media Marketing Consumer Goods Influencer 98

Culinary Cues

MAY 21, 2023

We are social animals who, for the most part, thrive on physical interaction. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Being social and relying on social media are two entirely different things.

Technology 335

Technology Social Media Back of House Front of House 335

Modern Restaurant Management

FEBRUARY 12, 2024

The challenge then becomes finding and purchasing a new domain name appropriate for the restaurant, updating all of the collateral branding pieces, online listings, social media, (possibly email accounts) and starting from scratch with SEO. Social Media Platforms Make sure you are granted access to any existing social media accounts.

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Social Media SEO Online Ordering Website Management 181

Lavu

APRIL 8, 2020

As it becomes overwhelming to know which ones are important to read versus which ones have something different or important to daily life, remember the various ways of communicating with your customers through the remainder of this pandemic. All Social, Just Not All the Time. Remember Your Brand. Email the Simple Truth.

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Communication Loyalty Program Social Media Online Ordering 144

Modern Restaurant Management

MARCH 22, 2024

who will manage communications to different stakeholders, who will notify supply chain partners, etc.) Communicate effectively. Good communication – fast, accurate, actionable – is key to a successful recall. Review media coverage to understand what’s being reported. Train your team. Leverage tech tools.

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Food Safety Social Media Food Supply Allergens 188

Foodable

JULY 21, 2020

Listen to "Jumpstart Your Social Media | Restaurant H.E.L.P. In this episode, we sit down with Murray Kastner, a senior manager of social media for Marlin Network , and Kyle Noonan, the founder and owner of Free Range Concepts. Kastner and Noonan discuss leveraging your social media as a new or emerging business.

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Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. The ones that, on a regular basis, like, comment or share your content on that social network will be the first ones to see your updates. That is not the case anymore!

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Social Media Influencer Customer Experience Hospitality 52

Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. Social Media Engagement Trends . Organic Engagement for Social Media Profiles . How to increase your reach on social media in 2022.

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Social Media Influencer Customer Experience Hospitality 52

Social Hospitality

FEBRUARY 25, 2021

More than simple access to an online menu, they can be used to: Follow your social media. Social Media. Before 2020, restaurants used social media to build their brands and followings. But with all the industry uncertainty over the past year, social media channels took on an added importance.

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7 Shifts

FEBRUARY 10, 2023

And we transformed it into a media company during a global pandemic in 2020. We became a global media company. Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. It’s an essential tool for our restaurant and media company.

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Social Media Email Marketing Technology 2007 370

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. A social media presentation is crucial. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising.

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2024 Social Media Customer Experience Events 208

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. Today, the odds are higher that people will keep a closer look at their emails and hang out on social media using a smartphone—including taking surveys.

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Management Management Loyalty Program Social Media 196

Culinary Cues

MARCH 26, 2022

[] FAILING TO UNDERSTAND SOCIAL MEDIA. Plain and simple – social media IS YOUR MOST IMPORTANT PLATFORM FOR COMMUNICATION. Ads in your local newspaper are more about showing that you support that paper rather than a tremendously effective way of communicating with the public. Guess what?

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Cash Management Social Media Restaurant Law Communication 366

Next Restaurants

MAY 12, 2020

Find a good way to communicate the steps you’re taking. A simple sign on your door that says “What We’re Doing” and explaining the social distancing and cleaning steps you take will go a long way toward reassuring consumers. So you know you need to keep your cleaning processes thorough and communicate those steps to customers.

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Communication Social Media Equipment Website Management 117

Sling

JANUARY 7, 2022

Employee communication is one of the building blocks of every successful business. It doesn’t matter if the business has three employees or 300, good communication matters. Employee Communication Defined. But, if you have to exchange information with more than one individual at a time, is that still employee communication?

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Communication Employee Relations Information Presentation 78

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

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Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

NOVEMBER 29, 2023

This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns. Responding to customer feedback on social media, offering personalized experiences and creating original events are all PR strategies for building an engaged customer base.

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Social Media Employee Relations Food Safety Influencer 197

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment.

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Social Media Loyalty Program Communication Sustainability 167

7 Shifts

FEBRUARY 21, 2023

Post about them on social media. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Host a team social Teamwork and collaboration are essential for your operations to run smoothly. You can: Write them a thank you note.

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Front of House Social Media Back of House Sports 381

MBB Hospitality

DECEMBER 22, 2020

Social media advertising is something that has become absolutely necessary in this new age of technology. Making sure you are noticed on social media networks is one of those things that is the difference between a successful and unsuccessful restaurant. 2 Order Through Social Media.

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7 Shifts

JANUARY 20, 2023

Next, promote your contest or giveaway through social media and other channels. Advertise on social media Social media is one of the most powerful tools at a restaurant's disposal. And what better time to use social media to advertise your restaurant than during the Super Bowl?

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Specials 2023 Social Media Email Marketing 195