Hot Schedules

NOVEMBER 3, 2020

Top 3 Fundamentals of Running Vital Restaurant Operations. We’re highlighting three fundamentals of running vital restaurant operations that logistically may look different today, but are rooted in what’s always made this industry successful – hospitality. So what remains from what we once knew and loved about this industry?

Operations 148

Operations Document Point of Sale Social Media 148

Embrace the Suck

OCTOBER 28, 2021

Most likely you’ll make quite a few more while running a restaurant. The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience. Of all the restaurants that open this year, only 50% will still be open in three years!

Coaching 329

Coaching Training Social Media Hiring 329

Hot Schedules

SEPTEMBER 18, 2020

Tips and Tricks for Deploying the COVID-19 Health Survey. A round-up of frequently asked questions and best practices to help you with a successful deployment of the HotSchedules Health Survey. H ealth surveys have become standard practice during the COVID-19 pandemic. Frequently Asked Questions.

Employee Relations 78

Employee Relations Leadership Customer Service Demo 78

24/7 Waiter

SEPTEMBER 21, 2023

If you read the restaurant survey questions from our blog last month, you may be looking for additional questions to ask your customers. Survey questions in the food industry are important in helping you better understand your target audience and grow your business. General Questions 1.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 191

2020 Franchise Franchising Food Order 191

Modern Restaurant Management

JULY 16, 2020

Is your restaurant putting itself front and center or have you unintentionally silenced your brand’s voice? In a 2018 survey , 54 percent of consumers said they wanted more video content from the brands they love, versus a mere 18 percent who were looking for more blogs. Every day, more than 3.5

Social Media 198

Social Media Coupons Download Entertainment 198

Hot Schedules

MARCH 4, 2021

As the industry looks forward to getting back to business at full capacity, there’s never been a better time to address how all these changes affect the way we staff our restaurants and budget for labor. The Importance of Forecasting Agility in Uncertain Times. The year 2020 certainly put the hospitality industry to the test. Related Posts.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try. Not convinced?

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Hot Schedules

OCTOBER 27, 2020

Specifically this report took a comparative look at the data and answered questions like: How likely were PEO clients vs. Specifically this report took a comparative look at the data and answered questions like: How likely were PEO clients vs. Non-PEO clients to receive a PPP loan? New Study Reveals PEO Impact Throughout the Pandemic.

Small Business 148

Small Business Employee Relations Mobile Ordering Document 148

Hot Schedules

MARCH 29, 2021

Assen gets frequently asked how and why he decided to pursue a career as a Product Owner; and as he shares his career journey he always tries to inspire and encourage others “to take the opportunities you come across and just do it”. Where Business Meets Technology. Assen Kapitanov on His Journey as a Product Owner at Fourth.

Technology 148

Technology Insurance Healthcare Recruiting 148

Bingage

JUNE 8, 2022

We all know that in the restaurant industry, customer retention is key to success. And that’s where Restaurant CRM comes in. One way that restaurant CRM can help businesses get customer feedback is through surveys. But it’s hard to retain customers when you don’t have the right tools at your disposal.

Loyalty Program 98

Loyalty Program Email Marketing Customer Service Customer Experience 98

Restaurant Engine

JULY 22, 2020

You website is often the gateway to your brick and mortar restaurant. Because of this, you want to make sure your restaurant’s website is performing as well as it can be. You want to always be working on improving customer experience for your restaurant online. It should flow nicely right into your restaurant.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

Hot Schedules

MARCH 11, 2021

T o say that the last year has been a tough time for restaurants would be a massive understatement. In fact, the Annual 2020 Yelp Economic Average report shows that 18,207 new restaurants and food businesses opened nationwide in Q4 2020, down only 4 percent from Q4 2019. The Employee Benefits Outlook Post COVID-19.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78

Hot Schedules

MARCH 15, 2021

It’s a particularly tall order in the restaurant and hospitality industries, where margins are already slim. In a survey of restaurant workers conducted by Restaurant Opportunities Centers United , 90 percent of respondents said their employers didn’t offer health coverage. In contrast, more than 97 percent of U.S.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Bingage

DECEMBER 17, 2019

Your Engaged customers make 56% more visits per month than not-really engaged customers… The question is here is, how to create that engaged customers, how to gain more repeat customers? The best way to identify customer perception is to ask them for feedback. That’s why getting feedback is helpful.

Customer Service 97

Customer Service Email Marketing Customer Experience Blog 97

Goliath Consulting

JUNE 3, 2020

You’ve re-opened your restaurant, congratulations! So how will your restaurant appeal to your guests when they walk through your doors? So how will your restaurant appeal to your guests when they walk through your doors? We think restaurants should implement transparency and visibility to alleviate these fears. “It

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. Restaurant benefits of tableside ordering 1.

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Hot Schedules

JANUARY 27, 2021

What is a PEO & How Can It Help Your Business? Learn everything you need to know about PEOs. H uman resource administration is a fundamental responsibility of any successful business, but it can create its fair share of headaches — especially for small business owners. Let’s get into it. So, What Is a PEO? So, What Is a PEO?

Small Business 145

Small Business Employee Relations Retail Insurance 145

The Restaurant Times

OCTOBER 27, 2021

COVID-19 has brought about several changes in the global restaurant industry. It has been a big challenge for restaurants to recover from the pandemic. We recently conducted a survey in the month of September consisting of 10 multiple choice questions, to be answerable by the restaurant operators of the Middle East.

Sports 52

Sports 2022 Front of House Fine Dining 52

Hot Schedules

NOVEMBER 12, 2020

Hotel Data Reveals the Latest Factors Driving Operational Success. H oteliers from independent bed-and-breakfast concepts, global hotel chains, and everything in-between have faced immense challenges throughout the pandemic. Our primary driver of business had been removed, and our world as we knew it had been turned completely upside down.”.

Hotels 78

Hotels Operations Food Safety Book 78

Hot Schedules

NOVEMBER 12, 2020

Top Five Supply Chain Management Tips. . S uppliers in the hospitality industry have been adversely impacted by the pandemic, with reports of revenues of less than 10% of 2019 levels during the first lockdown. Now is the time to review your supply chain to: Ensure supplier stability and confidence in their ability to meet your deadlines today.

Supplies 78

Supplies Management Management Allergens 78

Hot Schedules

JANUARY 13, 2021

The Restaurant Industry’s $284 Billion Lifeline. All bars and restaurants will be able to apply for a second PPP loan that is up to 40% larger than their initial loan provided they meet the following criteria: They cannot be a publicly traded company. What You Need to Know. Here are the main highlights of the PPP 2.0:

Small Business 78

Small Business Employee Relations Website Management Hotels 78

Hot Schedules

JANUARY 25, 2021

What Is the SUTA Tax & Why Is It Going Up in 2021? I t’s probably fair to say that most entrepreneurs didn’t give much thought to the complexities around payroll management and taxes before starting a business and hiring employees. What is SUTA? SUTA (State Unemployment Tax Act) is a payroll tax paid by all employers at the state level.

2021 148

2021 Insurance Employee Relations Restaurant Law 148

Hot Schedules

FEBRUARY 3, 2021

Menu Engineering Helps Hospitality Teams to Manage Costs in 2021. Agility and cost controls should be top priorities as the industry gets ready for a return to travel. As the industry looks forward to the return to travel and dining in the second half of 2021, cost controls in every part of the business will be critical to its health.

Menu 88

Menu Seasonal Menu Food Supply Point of Sale 88

Future Food

JULY 16, 2019

Sixty-four of its restaurants now offer delivery through either the Menulog or Deliveroo apps.” ( Source ) In countries like the UK and the US, inner urban living and single person households are driving in home meal delivery up and kitchen sizes down! The Delivery Dilemma - Food Delivery in 2019.

Delivery 79

Delivery 2019 Food 2030 79

Qu

JULY 25, 2023

And POS has become an old habit in the restaurant industry. For 40+ years, POS was the only piece of technology in the restaurant — and it changed very little. Restaurant operators got habituated to using dated POS systems that presented many obstacles and frustrations. Old habits die hard. It’s death by a thousand cuts.

POS 52

POS Front of House Back of House Fast Casual 52

Restaurant Clicks

JANUARY 21, 2020

In an industry as passionate as the restaurant business it can be hard to stand out amongst competitors. Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! What is Restaurant Branding? Why Branding is Important For Your Restaurant.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Touch Bistro

MAY 18, 2021

Few marketing channels are as effective as restaurant email marketing. Of course, if you’re new to email marketing for restaurants, there are a few basics to learn, including how to create a restaurant email marketing plan, what kinds of emails to send, and how to measure your success. That’s where our guide comes in.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

EATER

AUGUST 22, 2022

Iliana Regan retells stories through her food: The texts she’s dealing with are series like Game of Thrones , while the subtext questions what a high-end restaurant is. Iliana Regan retells stories through her food: The texts she’s dealing with are series like Game of Thrones , while the subtext questions what a high-end restaurant is.

Fine Dining 100

Fine Dining 2012 Reference Social Media 100

The Restaurant Coach University

JANUARY 30, 2017

Originally on Toast Restaurant Management Blog by Donald Burns on 11/4/15. Whether that's because of your hard work, discipline and tenacity, or because in a heated battle the previous restaurant manager walked out, you are now in charge. If someone drops the ball, a manager might ask, “Whose fault is it?

Management 70

Management Management Front of House Leadership 70

KaTom

MAY 4, 2020

How to Reopen a Restaurant After a Coronavirus Shutdown. As areas across America slowly establish a new normal, restaurant owners are working to figure out how they can protect the health and safety of their employees and customers. Additionally, some states and organizations offer guidance on how to reopen a restaurant in those areas.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. Many restaurant operators don’t know their retention statistics, such as the average tenure in their restaurants or their turnover cost. Recruitment and retention strategies go hand in hand.

Hiring 78

Hiring Cash Management Insurance Communication 78

Bingage

NOVEMBER 5, 2019

Still, I am copying again, Can’t a restaurant sustain in the market being a technophobe. Still, I am copying again, Can’t a restaurant sustain in the market being a technophobe. Significance of CRM Software for Restaurants. When we talk about the Restaurant Industry there is an enormous growth in the tech market.

Sustainability 74

Sustainability Loyalty Program Email Marketing 2025 74

EATER

MARCH 1, 2021

Dingding Hu. While the fermented foods industry evangelizes products rooted in global, often East Asian, traditions, its most visible faces are predominantly white The first time I tasted kombucha was in 2010, at a Whole Foods in San Francisco.

Food 130

Food Social Media Workshop Point of Sale 130

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. The team at Upserve just released their latest trends report.

2019 136

2019 Mobile Ordering Online Ordering Customer Experience 136

Notch

FEBRUARY 21, 2019

Today, the latest in restaurant design is rustic-industrial spaces with minimalist details made from natural materials like wood and metals. To keep up with the expectations of modern guests, every career restaurateur will eventually have to get through a restaurant renovation. A restaurant remodel is a daunting idea.

Social Media 65

Social Media Email Marketing Back of House Design 65