Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. Chefs know that things will be different and as a result they may be lost as to how to approach this planning process.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Culinary Cues

APRIL 6, 2020

This storytelling through cooking evolved over centuries into restaurants that offered interesting tales to strangers and friends alike. Today, restaurants serve a multitude of purposes that has brought this industry to a status of importance that is impossible to deny. Customers are your lifeblood.”.

Travel 439

Travel Back of House Customer Service Small Business 439

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. Benefits of suggestive selling.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Culinary Cues

MAY 15, 2021

The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface. The glory days of the restaurant industry have been laid to rest and they may never return to any semblance of normalcy. How will we react?” What if……happens?

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Clover - Restaurants

APRIL 16, 2024

However, before you fully embrace an automatic gratuity model at your restaurant, it’s important that you understand applicable federal and state laws. In this post, we’ll delve into the nuances of automated gratuities and tips, so you can navigate this terrain while staying compliant with legal regulations.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Culinary Cues

JANUARY 3, 2020

So, in giving some thought to the different types of individuals who stumble or rush head first into a kitchen career, I came up with ten categories of cook types (you may have a few others to add on your own) – see where you fit. They have likely worked at nearly every busy restaurant in the area and are known to all.

Uniforms 393

Uniforms Presentation Hiring Book 393

Cheetah

MAY 11, 2021

In May, the fantastic news we’ve all been waiting for finally came: San Francisco officially moved into the yellow tier (minimal risk), allowing indoor restaurants, bars, breweries, and wineries to reopen at 50% indoor capacity! Restaurant Reopening Requirements. Restaurant Reopening Requirements. Start by revisiting your menu.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. All businesses can benefit from better positioning in this regard, not just the “hospitality” industry.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. How a ghost kitchen works.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. It can be an overwhelming process to research and identify which POS system is the best for your restaurant because they all differ in the features and functionalities offered.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Restaurant365

SEPTEMBER 23, 2021

Every business relies on good accounting, but it is especially true in the competitive restaurant industry. Whether you’re a bookkeeper, accountant, restaurant owner, or store-level manager, understanding the basics of accounting can pay dividends for your business. How is restaurant accounting different?

Cash Management 147

Cash Management Point of Sale POS Inventory 147

Restaurant365

DECEMBER 20, 2021

As a restaurant finance or accounting leader, you and your team can play a unique role in supporting your operations team. Your restaurant group’s profit margin depends on two areas: top-line revenue and controlling expenses. Why restaurant finance should guide restaurant operational efficiency.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Restaurant365

APRIL 4, 2022

Live from Austin! Restaurant365’s mission is to help restaurants thrive. With so much change brought on first by the pandemic and more recently by supply chain and labor crunches, this first stop on Restaurant365’s Restaurant Transformation Tour hit the stage at just the right time. Here are a few key takeaways from the day: .

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

APRIL 9, 2020

Marketing for restaurants has never been more critical. Your online presence is a key component of a successful marketing effort for your restaurant business. When considering starting a marketing campaign, it’s first essential to understand your target audience. Prioritize local SEO.

Marketing 88

Marketing Social Media SEO Email Marketing 88

Restaurant365

DECEMBER 17, 2019

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Before rushing to open your doors, you need to understand your restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. Other increases come from a regular cost-of-living adjustment. How to calculate labor cost. since July 2009.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. We’ve seen it from the granddaddies of fast-food chains to local coffee shops and independent bars. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Gourmet Marketing

FEBRUARY 24, 2021

This man sued the successful pizza chain due to the fact that he was unable to order food from their website or mobile app, despite using screen-reading software. How did the man win? You most likely know about how to make the inside and outside of your restaurant compliant with federal laws, but have you thought about your website?

SEO 52

SEO Online Ordering Mobile Ordering Customer Experience 52

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Employees determine the customer service experience in a restaurant. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Ordyx

MARCH 4, 2019

Do you believe that a modern POS system will not add anything to your already successful business? Well let me ask you this: As a restaurant owner or manager, have you ever found yourself wondering where all the money has gone? ​Wondering why I have suddenly become your personal weather channel news reporter?

POS 52

POS Email Marketing Point of Sale Website Management 52

Clover - Restaurants

MAY 2, 2024

That kind of experience can be offered by all types of small businesses–from restaurants to retail shops to service businesses. You can start creating a concierge experience by simply introducing a concierge service or two. Nudging high-ticket purchases Personalized service can have an upselling effect on consumers.

52

52

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business.

Front of House 370

Front of House Back of House Communication Customer Service 370

Takeaway Solutions

MARCH 27, 2018

"Last year, restaurants crossed a digital milestone: The percentage of orders booked online or using a smartphone or tablet app—now 6.6% Whether your customers choose to dine at your restaurant or order food for carryout, it is your responsibility as a restaurant owner to make the ordering process as seamless as possible for your patrons.

Ordering 52

Ordering Online Ordering Mobile Ordering Food Order 52

Social Hospitality

AUGUST 11, 2023

In order to run a successful restaurant, you must also have an easy-to-navigate website. Implementing a solid SEO strategy may not be the heart of a good restaurant, but it certainly can help. Here are some SEO practices for restaurants to boost their digital presence and attract customers.

SEO 195

SEO Social Media Reservations Online Ordering 195

SpotOn

MAY 1, 2024

Getting your business discovered by potential customers is a challenging task. Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. But we all know how tedious this process can be, especially if your business wants to save more than it spends.

SEO 52

SEO Definition Online Ordering Website Management 52

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Why Your Restaurant Needs A Website Your restaurant needs a website.

Demo 240

Demo Website Management SEO Online Ordering 240

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Indoor Media

MAY 20, 2021

You’ve finally done it: the restaurant you’ve been dreaming of for years is ready to open. Soon, customers will be sitting down and ordering your food. You and your hardworking staff running around and making it all happen—the sounds of the kitchen, the clinking of plates, forks, and knives.

Dietary Restrictions 78

Dietary Restrictions Advertising Reservations Fine Dining 78

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Follow our blog to soak up some of the lessons we’ve learned along the way. Restaurant Marketing Ideas. The restaurant business is an extremely competitive industry. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Indoor Media

APRIL 5, 2018

Your website is as important to the success of your business as the employees you hire and the product or service you offer. This quick guide will help you get your site up and running so you can reap the benefits of this crucial online strategy. Ask for references and a portfolio, and do your research on cost!

SEO 78

SEO Mobile Ordering Social Media Small Business 78

Restaurant365

MARCH 11, 2021

The long-awaited restaurant relief has arrived as President Biden signs the $1.9 billion Restaurant Revitalization Fund (RRF). The RRF is earmarked for the restaurant industry in the form of tax-free grants of up to $5 million for individual restaurants and $10 million for restaurant groups with 20 or fewer locations.

2019 148

2019 Government Small Business 2020 148