Culinary Cues

APRIL 22, 2024

Now the latest insult to the business of restaurant hospitality and any attempt to justify value is charging for bread. Great hospitality is common sense. Let’s not allow this to happen to the business of hospitality. Don’t try to solve your financial challenges by nickel and diming your patrons.

Consumer Goods 284

Consumer Goods Pricing Customer Experience Hospitality 284

Culinary Cues

OCTOBER 23, 2019

The virus is prevalent in the hospitality business, retail, government, and education, just to name a few industries. The likely cause is one of the following: They have tried in the past and been burned by management, they don’t care, they have never been trained properly, they are told to never make decisions on their own.

Hospitality 206

Hospitality Employee Relations Cash Management Training 206

Typsy

OCTOBER 12, 2020

Hospitality is a great industry for a flexible lifestyle, but it can also be a place to develop an amazing, fulfilling career. All jobs have their ups and downs, but hospitality management is one of those jobs where you have a chance to make a difference to someone’s life in a real, meaningful way.

Hospitality 168

Hospitality Management Management Blog 168

Culinary Cues

JULY 16, 2022

Dick Cattani was a monumental figure in the business of food hospitality. Midway through my career I returned to my alma mater as an instructor and eventually dean of their hospitality and culinary programs. He did, however, believe in support, training, mentoring, and empathy. PLAN BETTER – TRAIN HARDER. Rest in Peace.

Front of House 366

Front of House Back of House Education Leadership 366

Culinary Cues

DECEMBER 19, 2022

They all sacrifice for the business of hospitality. Sure, those of us who are in the hospitality business signed up for this and some might say – deal with it. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. They will celebrate on another day – a way to compensate for the absence. But it won’t be the same.

Hospitality 375

Hospitality Café 2022 Specials 375

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Cultivating a library of tools for your new hires, such as company handbooks, checklists, and training manuals, can help you start off on the right foot. Know your payroll and benefit requirements.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Culinary Cues

JANUARY 11, 2022

Those who are successful in the restaurant business live and breathe service and hospitality. If you do not fit into this profile of natural hospitality, then this is absolutely the wrong business for you. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Harvest America Ventures, LLC. CAFÉ Talks Podcast.

Customer Experience 367

Customer Experience Café Training Hospitality 367

Typsy

JUNE 11, 2020

As we begin to look towards a post-coronavirus future, hospitality venues are thinking about innovative ways to reopen - ways that acknowledge and cater to the world’s newfound needs (like social distancing) while still trying to remain true to the vision and heart of the business.

Training 97

Training Hospitality Catering Blog 97

Typsy

AUGUST 12, 2020

Wil Slickers is hospitality force to be reckoned with. With years of experience in hotel management, he hosts the popular hospitality podcast Slick Talk , and co-owns a company specializing in luxury vacation rentals.

Hospitality 173

Hospitality Tourism Hotels Blog 173

Culinary Cues

MARCH 26, 2022

Once established – do not sacrifice what you have invested the time in developing. [] FAILING TO INVEST IN TRAINING. Training ALWAYS pays back in dividends. Train to your standards and be very clear. Every employee needs to be trained and most relish the opportunity to learn and get better at what they do.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

7 Shifts

OCTOBER 21, 2021

On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. But we also recognize that many managers are often thrust into these positions with little to no formal training. Hiring & Training Course. You'll learn: ??

Management 195

Management Management Website Management Social Media 195

Culinary Cues

AUGUST 28, 2020

HOSPITALITY FIRST. How do you make it come alive with hospitality? Work at it, train for it, stand behind it, and make a difference. Hire well, connect with them, train them exceptionally well, show some empathy for their personal situation, be fair and just, communicate, pay a fair wage, and embrace them as part of your family.

Social Media 436

Social Media Communication Loyalty Program Training 436

Ken Burgin

MARCH 14, 2020

Hospitality training has usually been done in person – we hospo people like to ‘stand up and do it’. With the restrictions and closing of many restaurants and cafes, there’s an urgent need to present training in new ways. There are so many opportunities here for training, team meetings and new ways of working.

Hospitality 92

Hospitality Webinar Training Workshop 92

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

SEPTEMBER 4, 2023

This may seem like a strange topic for a blog focused on the restaurant industry and the world of food but hear me out. Well, the pandemic is over, wait – no, the pandemic is not over – oh, the pandemic is now an endemic – wait “long-Covid” will be with many of us for some time; and the beat goes on. Food for thought.

Social Media 348

Social Media Food Safety Retail Back of House 348

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here. The Solution: Create a training program. Lack of recognition.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

APRIL 18, 2023

Restaurants need to zero in on finding out what they are really good at, buy the best quality raw materials, train their cooks to execute consistently great delivery of attractive and tasty food, and deliver it hot or cold as required. Plan, equip, train, evaluate, educate, and celebrate each and every employee.

Food Truck 319

Food Truck Back of House Education Training 319

Culinary Cues

AUGUST 19, 2023

Many, saw restaurants and taverns to be American while exposing others to their food, beverage, and style of hospitality. Food was always important, but it was the hospitality of the charismatic operator that had made the restaurant experience what it was up to this point. That was about to evolve. as synonymous with food of the U.S.

Hotels 335

Hotels Influencer Compost Recycling 335

Typsy

NOVEMBER 7, 2019

Whether you want to work in a restaurant, a hotel, or a tour company, your cover letter is one of the first things any hiring manager in the hospitality industry will look at. In this blog post, we look at three writing tips that will help you perfect your cover letter.

Hospitality 125

Hospitality Hotels Hiring Blog 125

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. Food, hospitality and the customer experience will continue to rely upon execution of excellence and the hot pursuit in the very definition of it. The Environment 22.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

Culinary Cues

MARCH 3, 2021

” -Danny Meyer – Union Square Hospitality. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com – BLOG. Magazine: [link]. Danny Meyer is giving all of us permission to change the accepted approach towards the restaurant business and the way that we measure success. Harvest America Ventures, LLC. CAFÉ Talks Podcast.

Dine-in 416

Dine-in Small Business Seasonal Menu Café 416

Hot Schedules

SEPTEMBER 14, 2020

Manage Increasing COVID-19 Cleaning Costs in Hospitality. Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases. Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases.

Hospitality 78

Hospitality Management Management Employee Relations 78

Future Food

MARCH 5, 2019

Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. These are not always delivered due to poor staff training and supervision and as such, customer facing staff require coaching continually.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. HEALTHCARE: Typically, working in a hospital is not at the top of many cooks’ career lists.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Typsy

NOVEMBER 9, 2020

In today’s blog post, marketing consultant Shane Barker walks us through the ins and outs of influencer marketing. The events of this year have proven that “traditional” (in other words, non-digital) marketing can’t give you the same edge and reach that social media can.

Influencer 155

Influencer Marketing Hospitality Social Media 155

Culinary Cues

OCTOBER 27, 2020

It makes no difference if it is a 4-diamond restaurant offering fine dining, a quality pizza shop, a bakery, or a hospital foodservice – discipline, pride, and results are closely aligned. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Harvest America Ventures, LLC. CAFÉ Talks Podcast.

Uniforms 463

Uniforms Airlines Food Order Fine Dining 463

7 Shifts

JULY 24, 2020

Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ?? Award-winning restaurateur Danny Meyer (Union Square Cafe, Gramercy Tavern, Shake Shack) cooks up hospitality magic in his best-selling book, Setting the Table.

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JULY 4, 2021

This will, of course, make it far more challenging to control quality and consistency, but with a movement towards on-going training and quality assurance – it can be done. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Remember – desperate times call for desperate action (not reaction). Restaurant Consulting.

2021 495

2021 Food Supply Seasonal Menu Supplies 495

Culinary Cues

JULY 18, 2023

I had worked in kitchens since I was 15 years old; this I have mentioned a few times in this blog. Suddenly, I could push aside those thoughts of becoming a rockstar drummer and focus on a career in the hospitality industry. Like many of you I started out washing dishes and then helping the breakfast cook (Millie) during the rush.

Hotels 347

Hotels Blog Café Management 347

Future Food

MAY 25, 2021

Investing in Hospitality Training and Staff Well-being at Work As the world opens-up again after months of continuous lockdown – pubs, cafes, restaurants and even nightclubs welcome back patrons. This article is one in a series of industry-focused blogs called the ‘Hospitality Mindset’.

Customer Service 148

Customer Service Small Business Food Safety Training 148

Culinary Cues

MAY 28, 2022

They are the ambassadors of hospitality and need to maintain a semblance of calm and the stage presence that helps guests feel comfortable and at ease. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. In both cases, there is a high level of stress in restaurant work. Bob Ehrlich. Former Governor of Maryland).

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Culinary Cues

SEPTEMBER 15, 2022

Seek out individuals who like to serve others, who relish doing great work, who you can depend on to be exacting every time, and who exude a positive approach. [] TEACH AND TRAIN EVERY DAY. Don’t think service – think hospitality. [] MAKE SURE EVERYTHING IS SPOTLESSLY CLEAN. PLAN BETTER – TRAIN HARDER. Goes without saying.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. But it's up to you to ensure you're using the best kind for each of these areas, become fluent in how to use them, and know how to train your staff if it's a technology they'll be using.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

JUNE 14, 2022

SECOND: As large chains and corporate restaurants seek to find solutions through efficiency using technology and dumbing down menus, independents must re-invigorate their commitment to hospitality, person-to-person contact, creativity, and customer experiences. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG.

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

Culinary Cues

MARCH 27, 2020

This willingness is our nature, this is hospitality during crisis – it happens with hurricanes, tornadoes, earthquakes, fires, and floods – we can count on it. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Restaurant workers are typically people who rise to the occasion and respond to a need.

Leadership 320

Leadership Healthcare Social Media Government 320

Culinary Cues

NOVEMBER 27, 2020

To those who are masters of hospitality and know that service is as, if not more, important than the food that we love to prepare. To Curtiss Hemm who encouraged me to start writing a blog. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Who’s on your list during this Thanksgiving week? CAFÉ Talks Podcast.

Influencer 486

Influencer Hotels Education Hiring 486

Culinary Cues

MAY 21, 2023

What happens to the concept of ‘hospitality’ that pulled us into the business to begin with. In the case of the restaurant business: is our tradition of hospitality and culinary expression worth sacrificing for the advantages of technology? My gut was tied in a knot, and I felt cold beads of sweat forming on my forehead. Wait a minute!

Technology 335

Technology Social Media Back of House Front of House 335