Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. Those who are successful in the restaurant business live and breathe service and hospitality. Harvest America Ventures, LLC.

Customer Experience 371

Customer Experience Café Training Hospitality 371

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. Your line cook tells you the oven's not working?

Management 397

Management Management Kitchen Safety Front of House 397

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I

Customer Service 52

Customer Service Café Hiring Point of Sale 52

Culinary Cues

AUGUST 19, 2023

Many, saw restaurants and taverns to be American while exposing others to their food, beverage, and style of hospitality. Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat.

Hotels 339

Hotels Influencer Compost Recycling 339

Culinary Cues

APRIL 18, 2023

Restaurants need to zero in on finding out what they are really good at, buy the best quality raw materials, train their cooks to execute consistently great delivery of attractive and tasty food, and deliver it hot or cold as required. Plan, equip, train, evaluate, educate, and celebrate each and every employee.

Food Truck 322

Food Truck Back of House Education Training 322

Culinary Cues

AUGUST 28, 2020

Remember all of those exciting things that you did to draw customers in when business was great? HOSPITALITY FIRST. It seems that far too many restaurants when faced with the extraordinary challenges of the day are relegating their operations to utilitarian delivery of product and service. Become obsessed with communication!

Social Media 438

Social Media Communication Loyalty Program Training 438

Culinary Cues

SEPTEMBER 15, 2022

A restaurant cannot survive on attitude, service, and food alone – it must operate as a savvy business. Make sure that every part of your system aligns with consistency: purchasing specs, production, flavor profile, presentation, and service. Don’t think service – think hospitality. [] MAKE SURE EVERYTHING IS SPOTLESSLY CLEAN.

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Setting the Table: The Transforming Power of Hospitality in Business. ?? Topics: Hospitality; hiring and training staff; building workplace culture. ??

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JUNE 14, 2022

64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Passion, interest in learning, service orientation, personality, and drive will, as always, set the stage for a dynamic team and a successful restaurant.

Fine Dining 469

Fine Dining Food Supply Customer Service Presentation 469

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 420

Food Supply Employee Relations Kitchen Safety Social Media 420

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. Service Excellence at every price point. The Customer 19.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022 378

2022 Food Truck Merchandise Point of Sale 378

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. HEALTHCARE: Typically, working in a hospital is not at the top of many cooks’ career lists.

White Paper 519

White Paper Certification Food Safety Food Supply 519

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Culinary Cues

AUGUST 21, 2023

Food was only surpassed by the breadth of wine lists and depth of distilled beverages, high priced art on the walls, enormously expensive glassware, Italian bone china plates, and custom sterling flatware. The dining experience was relegated to food in a to-go bag with little interest in presentation, quality assurance, or service.

Back of House 393

Back of House Food Supply Government Dine-in 393

Culinary Cues

APRIL 6, 2020

Once we return to a more robust economic time – the need for restaurants to service dual income family life and urban professionals with little time to shop and cook will once again be evident. This is a very important part of the restaurant business – hospitality. It’s the nature of the hospitality industry.

Travel 442

Travel Back of House Customer Service Small Business 442

Future Food

MARCH 5, 2019

Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. Customers have become better informed, they have choices and they will communicate their dissatisfaction when they feel food and service is second-rate.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Future Food

MAY 25, 2021

Investing in Hospitality Training and Staff Well-being at Work As the world opens-up again after months of continuous lockdown – pubs, cafes, restaurants and even nightclubs welcome back patrons. This article is one in a series of industry-focused blogs called the ‘Hospitality Mindset’.

Customer Service 148

Customer Service Small Business Food Safety Training 148

Hot Schedules

SEPTEMBER 14, 2020

Manage Increasing COVID-19 Cleaning Costs in Hospitality. Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases. Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases.

Hospitality 78

Hospitality Management Management Employee Relations 78

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. Your line cook tells you the oven's not working?

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. The food was groundbreaking, the service was impeccable, the restaurant was polished and smooth on the eye, and the creativity was beyond parallel.

Fine Dining 412

Fine Dining Coaching Dine-in Café 412

Culinary Cues

MAY 21, 2023

We have already replaced counter staff in quick service restaurants, cashiers with self-checkout kiosks in grocery stores, and grab and go concepts where a guest never need interact with an employee – so why not continue on this path? What happens to the concept of ‘hospitality’ that pulled us into the business to begin with.

Technology 339

Technology Social Media Back of House Front of House 339

Modern Restaurant Management

SEPTEMBER 10, 2021

Combining a shortage of customers and employees as a result of the COVID-19 pandemic with the ongoing flux of health code restrictions, restaurants are struggling to drive traffic and relevance within respective customer bases. The advantages of hologram technology aren’t limited to novelty, either.

Entertainment 194

Entertainment Social Media Customer Service Technology 194

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Provide guidance, training, and support to foster a positive and productive work environment. Continuously expand culinary knowledge of techniques and best practices.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

The Restaurant Group

APRIL 21, 2024

Running a restaurant, whether it’s a fine dining, quick service, bar, bistro, or cafe venue, involves a gamut of essential activities. With over 30 years of real-world experience in the restaurant and hospitality consultancy business, we are sought after by operators and investors who want to maximize their ROI and growth.

Food Supply 78

Food Supply Fine Dining Seasonal Menu Equipment 78

Future Food

DECEMBER 15, 2020

Food & Hospitality Restaurant Openings & a Taste of What Was 2020. There are stand out restaurants and bars that have opened across Australia with new and enticing food and beverage as well those who have traded through the ups and downs continuing to deliver excellent food and service. Coogee in Common Image Via Broadsheet.

Hospitality 78

Hospitality 2020 Food Hotels 78

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Hot Schedules

FEBRUARY 23, 2022

Like major credit cards and membership associations, large brands have the resources to pool together significant discounts across myriad products and services, which they’re able to offer employees. Offer Training and Continuing Ed. Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. Konference.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Culinary Cues

APRIL 15, 2020

Whether it is the environment, the postal service, senior citizens, global partnerships, healthcare, or restaurants – there is a tendency to set aside or forget just how important these businesses, global responsibilities, and people truly are to our existence. Diversity has been natural in the restaurant business since it’s beginning.

Travel 371

Travel Small Business Point of Sale Back of House 371

Get Beyond

JANUARY 4, 2024

What’s more, consider sharing some or all of your mission with customers. Regarding strategy, the messaging can help current and future customers get to know you better and help you stand out. But, with the new year beginning, now is a great time for a refresher on customer service.

2024 52

2024 Small Business Cash Management Email Marketing 52

Culinary Cues

JUNE 11, 2020

We are fearful that customers will not return and customers are fearful of what is waiting for them as they venture out with loads of trepidation. Wouldn’t it make sense to not rock the boat any more – to get into our rhythm and put on a familiar face – this is, after all what out customers expect and want – right?

Restaurant Law 324

Restaurant Law Customer Service Customer Experience Food Supply 324

Future Food

OCTOBER 19, 2022

The topic of this blog is one that many will be glad to have personally overcome. We hardly had to break stride for the first few years of his life, as we continued with our pre-child lifestyle which revolved around exploring local food and hospitality options and eating out whenever possible.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

PathSpot

APRIL 1, 2024

Within the hospitality industry, the emphasis on safety and compliance is the foundation for achieving business success. This blog post explores different approaches in which hotel restaurants can successfully achieve these pivotal objectives.

Food Safety 40

Food Safety Hotels Food Audits 40