Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. What Is Hospitality Marketing? Why Is Hospitality Marketing Important?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Typsy

MARCH 10, 2020

One major benefit of the hospitality industry is that it’s rarely affected by recession. This means looking for work in the industry can always be fruitful – if you have the right tools at your disposal.

Hospitality 139

Hospitality Management Management Recruiting 139

Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. Those who are successful in the restaurant business live and breathe service and hospitality. www.harvestamericacues.com BLOG.

Customer Experience 371

Customer Experience Café Training Hospitality 371

Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. What happens to the concept of ‘hospitality’ that pulled us into the business to begin with. We are social animals who, for the most part, thrive on physical interaction. Wait a minute!

Technology 339

Technology Social Media Back of House Front of House 339

Future Food

MARCH 5, 2019

Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. Customers have become better informed, they have choices and they will communicate their dissatisfaction when they feel food and service is second-rate.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. While times have now changed, here is where the ‘silver lining’ for the hospitality industry is most likely to come from. Image via Frameweb.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand.

Food 144

Food Café Customer Service Communication 144

Hot Schedules

SEPTEMBER 14, 2020

Manage Increasing COVID-19 Cleaning Costs in Hospitality. As you bring this critical role off of furlough and train them on a host of new procedures, it might be time to consider a mobile workforce management application that can simplify scheduling and communications for both managers and employees alike. User Switch.

Hospitality 78

Hospitality Management Management Employee Relations 78

Ken Burgin

MARCH 14, 2020

Hospitality training has usually been done in person – we hospo people like to ‘stand up and do it’. Start a simple Blog , where you can share your profile and your ideas. Add to this once a week, or more if you have time – your hard-drive is probably full of material you could use for blog posts!

Hospitality 92

Hospitality Webinar Training Workshop 92

Future Food

AUGUST 16, 2021

Forward Thinking Food and Hospitality Culture to Drive FIFO worker Retention. Future Food have been working with multinational companies in the remote mining and resources sector over the past three years to improve the working life of their FIFO employees through modernised food and hospitality standards. Image via Coastlive.

Hospitality 78

Hospitality Food Catering Article 78

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. They are the ambassadors of hospitality and need to maintain a semblance of calm and the stage presence that helps guests feel comfortable and at ease. www.harvestamericacues.com BLOG.

Front of House 322

Front of House Back of House Employee Relations Small Business 322

Culinary Cues

MARCH 27, 2020

This willingness is our nature, this is hospitality during crisis – it happens with hurricanes, tornadoes, earthquakes, fires, and floods – we can count on it. www.harvestamericacues.com BLOG. Restaurant workers are typically people who rise to the occasion and respond to a need. PLAN BETTER – TRAIN HARDER.

Leadership 322

Leadership Healthcare Social Media Government 322

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. Technology can connect teams and boost both communication and collaboration, but, as Hart said, a company’s true culture truly starts with leadership. The post Spark 2019: Re-Imagining Hospitality for the Restaurant Industry appeared first on HS Fourth US / Main.

2019 103

2019 Hospitality Employee Relations Leadership 103

Culinary Cues

APRIL 18, 2023

Find them, appreciate them, communicate with them, celebrate them, and make them part of your successful formula. Value goes way beyond price, it must include memories, excitement, personal attention, hospitality, education, and a generous dose of WOW! You must create value for your guest. Is it exciting and unique?

Food Truck 322

Food Truck Back of House Education Training 322

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I The solution is low-tech: Have a dedicated emergency landline installed in the chef’s office for this purpose.

Technology 351

Technology Front of House Social Media Back of House 351

Culinary Cues

MAY 5, 2020

It’s the most essential ingredient in effective communication. It doesn’t make sense to reopen without a well thought out plan on how to keep all stakeholders safe, how to communicate your commitment to everyone, how to live that commitment, and how to rebuild a level of trust that alleviates fear and anxiety. Start Today!

Kitchen Safety 286

Kitchen Safety Food Safety Food Truck Communication 286

QSR Automations

JANUARY 15, 2024

Retaining talent has been an issue in many industries since 2020, but hospitality is one of the hardest-hit industries. Enhanced Communication and Collaboration Efficient communication is the backbone of any successful restaurant operation. Join our blog list: Subscribe!

2024 52

2024 Operations Front of House Social Media 52

Future Food

SEPTEMBER 22, 2020

Each sector of hospitality is confronting new and evolving challenges and maintaining a high volume of customer patronage is problematical with varying social distancing requirements still in force throughout Australia and the implied health concerns at the forefront of most consumers minds.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. Can't find what you're looking for?

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

MAY 31, 2024

You got into this business because of your passion for food and hospitality. 42% of restaurant goers aged 18 to 29 say they check their emails for the latest updates about their favorite restaurants, and 56% say personalization is essential to the communication experience.

2024 221

2024 Marketing Email Marketing SEO 221

Goliath Consulting

AUGUST 24, 2023

Utilize blogs, videos, or social media posts to share behind-the-scenes glimpses, chef interviews, and cooking tips. Personalized communication can foster a sense of exclusivity and encourage repeat visits. Make Connections in the Community Restaurant Hospitality says that consumers want to form a deeper connection with brands.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

Hospitality Insurance Group

JULY 10, 2019

President & CEO, Hospitality Insurance Group. per year on average, resulting in over 125,000 hospitalizations and about 3,000 deaths. The post Summer is a Good Time for Restaurant Owners to Focus on Preventing Communicable Diseases appeared first on Hospitality Insurance Group. By: Richard E.

Communication 60

Communication Insurance Fine Dining Food Safety 60

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Working as part of a team, you will mentor other back-of-house staff and communicate effectively with executive chefs and management.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. Matt says the challenge of transcending digital platforms to convey this narrative genuinely.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In hospitality, the goal should always be to “wow” the guest. A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. What is suggestive selling? Better guest experience.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

OCTOBER 9, 2020

Follow these SEO best practices to ensure your restaurant’s website ranks high on SERPs: Add a blog to your website and update it regularly. Still, it can’t be your only online presence because if these social media platforms disappear, then you'd lose your ability to communicate with customers online!

Design 397

Design Social Media Mobile Ordering Online Ordering 397

7 Shifts

SEPTEMBER 10, 2021

Sublime Brew offers genuine coffee experiences by providing guided tours of their roastery and an online resource, in the form of ebooks and blog posts about coffee, to satisfy Jane's desire (and people like Jane) to learn more about coffee. To keep our concept fresh, exciting and on the cutting edge of the hospitality industry.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

QSR Automations

APRIL 29, 2024

ConnectSmart® Host gives restaurant hosts the tools they need to simplify the waitlists and the reservation process, which in turn, keeps everyone updated in real-time by communicating instantly with servers. Join our blog list for monthly updates: Subscribe!

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

AUGUST 20, 2020

I’ll always keep 7shfits because it helped me through probably one of the craziest transitions of the hospitality/service industry that there ever has been. ” End-to-End Communication During preliminary conversations with 7shifts, Logan noted 7shifts’ emphasis on support and communication. It helps me budget,” he said. “If

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Having a constant line of communication between you and your customers has proven to be the most reliable way to ensure that your restaurant is their go-to choice for dining.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Future Food

FEBRUARY 25, 2020

Although COVID-19 virus is extreme business interruption and thankfully not an everyday event, it does demonstrate how an external event can devastate a business or sector of hospitality reliant on a narrow target market focus. food matching with gin/wine/beer) 2.

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. Cultivating an intentional online presence can help you positively communicate your restaurant culture. Communicate what matters to potential restaurant employees. Cultivate an online presence. What will they find?

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Hot Schedules

NOVEMBER 3, 2020

S ome may look back on 2020 as the year that fundamentally changed the hospitality industry – and they wouldn’t be wrong. We’re highlighting three fundamentals of running vital restaurant operations that logistically may look different today, but are rooted in what’s always made this industry successful – hospitality.

Operations 148

Operations Document Point of Sale Social Media 148

Hot Schedules

JULY 26, 2021

On top of it all, there are endless phone calls, texts and sticky notes to keep up with and communicate schedule changes. Read More The Problems with Managing Inventory in Spreadsheets Using spreadsheets for hospitality inventory management is inaccurate, inefficient, and unwise. Bottom Line Shrinking? Bottom Line Shrinking?

Retail 148

Retail Point of Sale Employee Relations Inventory 148

PathSpot

APRIL 1, 2024

Within the hospitality industry, the emphasis on safety and compliance is the foundation for achieving business success. This blog post explores different approaches in which hotel restaurants can successfully achieve these pivotal objectives.

Food Safety 40

Food Safety Hotels Food Audits 40

7 Shifts

JANUARY 31, 2024

This involves reading restaurant management blogs and news publications, taking relevant classes and courses, and attending industry events and trade shows. Mentorship You'll be responsible for making your team a positive, productive hospitality machine. This goes far beyond training during the first week.

Management 397

Management Management Kitchen Safety Front of House 397

The Restaurant Group

JUNE 5, 2024

We help you design a unique selling point that communicates what sets you apart. Virtual restaurants, pop-up restaurants, food trucks, farm-to-table restaurants, and café/coffee shops are also in demand. TRG employs a 5-step approach to concept development.

License 136

License Food Truck Fine Dining Fast Casual 136