Social Hospitality

OCTOBER 28, 2020

The hospitality industry is the poster child of customer-centricity and always putting the customers’ needs first. Customers are now accustomed to a new level of customer care. Thus, those in the world of hospitality need to, again, elevate their own service and boost the experience they provide to guests.

Hospitality 237

Hospitality Hotels Customer Service Customer Experience 237

Social Hospitality

MAY 18, 2020

Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. Treat these people well, so they will treat your customers well.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

ChowNow

FEBRUARY 27, 2024

Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds. Common channels for mobile marketing include mobile-friendly websites, text messages, push notifications, social media, and more. You’re probably reading this article from one right now. Where to start?

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

Restaurant365

MARCH 4, 2022

This article was written by Katie Fairchild, Senior Vice President of Marketing at Restaurant365 and featured in Hospitality Technology. Don’t leave it to chance that search engines will automatically return your website when a search is conducted. Use localized keywords in the content on your website pages.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

Social Hospitality

DECEMBER 1, 2019

It takes time, commitment, and the ability to deal with a number of challenges at the same time. Not to mention: you must always deliver a memorable experience for customers. Technologies for Restaurant Management. It’s tricky to run and manage a restaurant. Then, there are reservation management systems.

Technology 195

Technology Website Management Entertainment Point of Sale 195

Social Hospitality

OCTOBER 28, 2020

The hospitality industry is the poster child of customer-centricity and always putting the customers’ needs first. Customers are now accustomed to a new level of customer care. Thus, those in the world of hospitality need to, again, elevate their own service and boost the experience they provide to guests.

Hospitality 195

Hospitality Hotels Customer Service Customer Experience 195

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Read on to find out what they had to say. You may also like our article on career progression for specialty coffee baristas. What skills does a barista need? What about soft skills?

Education 187

Education Point of Sale Training Website Management 187

Tableo

JULY 13, 2023

A well-designed website can draw in new customers, highlight your food and ambiance, and offer essential details like the address and opening times. However, not all restaurant owners have the time or technical know-how to build and manage their own websites. A website developer can help with that.

Website Management 73

Website Management SEO Online Ordering Hiring 73

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps from ChowNow, your restaurant is effectively purchasing real estate on customers’ phones. Articles of Incorporation). Note: It can take 3-5 business days before you receive confirmation your DUNS has been updated.

Mobile Ordering 147

Mobile Ordering Document Certification Website Management 147

Modern Restaurant Management

AUGUST 19, 2020

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. 20 at 4 p.m. EST. Space is limited, click here to register.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

7 Shifts

OCTOBER 22, 2019

Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Now, the restaurant has lines extending around the block with patrons waiting to taste—and take photos of—their food. Link your official website in the space provided.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website.

Website Management 112

Website Management Hiring Online Ordering Mobile Ordering 112

Restaurant Engine

JULY 13, 2022

You know that a point-of-sale system (POS) is great for your customers, enabling them to have a bit more control when ordering or paying for their meals. Did you know, though, that a POS system is great for managing your business and improving your efficiency? 1: Inventory Management. tweet this). It also helps with food costs.

POS 102

POS Website Management Point of Sale Loyalty Program 102

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. You may also like our article on how digital marketing has evolved in the coffee industry.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

NOVEMBER 16, 2020

Not too long ago, the restaurant storefront and menu helped to attract customers, but now an online presence is more important than ever. To do this, nothing could be easier: just go to the Google My Business website and create your account. What is the average age range of your customers? Your schedule. A description.

SEO 209

SEO Website Management Online Ordering Information 209

Restaurant Engine

NOVEMBER 8, 2023

In this article, we look at seven brilliant ways to manage not-so-great restaurant reviews online. Here are some review management tips. #1: 2: Say Thank You Next, you want to thank the reviewer for taking the time to leave a review. We’re sorry to hear about your frustrating experience on Friday night.

Management 52

Management Management Website Management Customer Experience 52

Harbor Touch

OCTOBER 5, 2022

It’s no secret that restaurant owners need to put a lot of focus on their websites. After all, it’s often the first and most lasting impression customers will have of a restaurant. And with so many restaurants out there, it’s more important than ever to make sure your website stands out from the competition.

Design 78

Design Website Management Customer Experience SEO 78

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

SpotOn

MAY 1, 2024

Getting your business discovered by potential customers is a challenging task. Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. But we all know how tedious this process can be, especially if your business wants to save more than it spends.

SEO 52

SEO Definition Online Ordering Website Management 52

Sling

JUNE 12, 2022

As long-time employees begin to retire and staff of all experience levels leave to seek their fortunes elsewhere, businesses of all types and sizes must somehow function with a skeleton crew. Read on to find out. In this article, we’ll discuss: What is understaffing? 4) Loss of sales and customers. Not sure how?

Point of Sale 146

Point of Sale Hiring Website Management Customer Experience 146

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Restaurant Engine

JUNE 2, 2022

In this article, we look at social media and restaurants, and we uncover the six reasons why you need it. #1: With high quality content, you drive engagement, build relationships, and enhance customer loyalty. For example, if you’re power went out, you can quickly broadcast the news on your social media platforms.

Social Media 80

Social Media Website Management Coupons Customer Experience 80

Sling

JULY 31, 2023

It takes more than just nice vibes to make a bar successful. Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Will it make customers more likely to come back? Bar software applications can be a game-changer.

2023 78

2023 Bar Management Management 78

Sling

FEBRUARY 17, 2021

This article will answer those questions and give you the 9 best ways to find employees. So before you hang that sign in the window, take a few minutes and craft your business identity. Yes, you can send out your own ads on Facebook (or anywhere else for that matter) but you can’t reach everyone. Where should you go to look?

Website Management 107

Website Management Social Media Tip Distribution Hiring 107

Sling

OCTOBER 7, 2023

At first glance, figuring out how to start a cleaning business may seem like an impossible task. In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. How long does a standard cleaning job take to complete? Your business will have to reimburse the customer for that item.

Insurance 78

Insurance Advertising Customer Service Website Management 78

Modern Restaurant Management

OCTOBER 22, 2021

Everybody needs to eat, so the sale of food will never go out of fashion. Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. This article will explore seven tips on using Facebook Ads to increase your market share of customers.

Social Media 193

Social Media Advertising Events Customer Experience 193

Open for Business

JULY 7, 2023

But when it comes to restaurants, the word hospitality has always meant the art and science of crafting a warm, welcoming, and positive experience for guests. They don’t see all the planning and effort it takes. For guests, it’s the whole experience that matters more than any single aspect of hospitality.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78

Restaurant Engine

OCTOBER 5, 2022

In the last several years, many restaurants have adopted new technology to meet the needs of their evolving customers. As restaurants turn to new tech, from online ordering to touchless payment and more, it’s time to take a look at what’s working and what you might consider adding. 1: Online Ordering Availability.

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. Yet, there are some things to consider before taking the plunge. In this article, we look at how to tell if you should start catering. The most important thing to consider is whether or not you have the resources to manage the added work. tweet this).

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Restaurant365

OCTOBER 27, 2021

With the surge in digital ordering, restaurants need to ensure that their tech strategy includes integrations that streamline menu management. This article was published in Hospitality Technology. Remember the days when “updating the menu” meant firing up the laser printer or sliding slats out of the menu board?

Menu 78

Menu Website Management Point of Sale Inventory 78

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Sling

DECEMBER 6, 2019

The restaurant-management experts at Sling tell you everything you need to know to maximize productivity and make your restaurant the best it can be. The “FOH” is any action or area of your restaurant that customers will interact with during their dining experience. What Is Front Of House (FOH)? Floor plan.

Front of House 88

Front of House Back of House FOH BOH 88