The Restaurant Times

NOVEMBER 18, 2021

The experience every customer enjoys needs to somehow be both effortless and memorable. The quest for providing customers with a continuously incredible dining experience is one that every restaurant must pursue. As the name suggests, such factors are often intangible to the customer themselves.

Customer Experience 59

Customer Experience Fine Dining Dine-in Customer Service 59

Culinary Cues

AUGUST 21, 2023

Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all socio-economic backgrounds. The entire experience was elevated and so were prices.

Back of House 393

Back of House Food Supply Government Dine-in 393

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. The unpredictable nature of customer buying habits pushes restaurants to maintain inventories that exceed what is reasonable – why? Challenges solved. We can do this.

Social Media 474

Social Media Cash Management Blog Equipment 474

Culinary Cues

JANUARY 11, 2022

Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out. People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management.

Customer Experience 371

Customer Experience Café Training Hospitality 371

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. Of course, there is a handful of masterful chefs and restaurateurs who can charge crazy prices to sold out audiences. I get it, profit in restaurants is sometimes hard to come by.

Pricing 355

Pricing Training Consumer Goods Customer Experience 355

Social Hospitality

AUGUST 13, 2020

Customer service is at the core of innovation and good business practices. After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service. Personalize the Customer Experience. Integrate Virtual Assistants.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Culinary Cues

OCTOBER 30, 2023

There is a lesson here for cooks, chefs, and restaurateurs – a simple message that stands out from every other “road to success” Prophet: Whatever you do, do it well. It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash. What will it take for you to become part of that club?

Fine Dining 357

Fine Dining Front of House Dine-in 2016 357

Culinary Cues

APRIL 18, 2023

Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit. Does it stand out as something in a class all to itself?” Customers buy a meal; clients invest in a relationship with you.

Food Truck 322

Food Truck Back of House Education Training 322

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. In theory, it's simple, but this tip-out method is subject to federal laws and another layer of state-by-state laws on top of that. It's a constant conversation in the restaurant industry. Table of Contents. Tip Pooling Laws. Federal Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? There is a great deal of pent-up demand and restaurants are struggling to figure out how to gear up. Remember only 1.4% Remember only 1.4%

Fine Dining 469

Fine Dining Food Supply Customer Service Presentation 469

7 Shifts

NOVEMBER 22, 2021

It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Meet a Bank Lender.

Document 393

Document Cash Management Small Business Take-out 393

Perfect Daily Grind

FEBRUARY 27, 2023

To find out more about how the role of the barista has evolved in the Middle Eastern coffee market, I spoke to three local industry professionals. Read on to find out more. You may also like our article on coffee culture in Iran. She adds that she believes more progress will be made in the years to come.

Social Media 182

Social Media Back of House Customer Experience 2023 182

Aaron Allen & Associates

AUGUST 23, 2019

Some might console themselves with the thought that it’s not all bad but, for those ready to face the facts of negative sales — and work to overcome them — there are a few steps to take before heading in the right direction. And, what steps do we need to take to make sure we’re right-sizing our business along with that growth?

Article 76

Article Audits Social Media 2009 76

Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. Read the full article below to learn more about the benefits of building and maintaining a website for your restaurant, as well as helpful tips to get started. Why is a restaurant website important?

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Sling

DECEMBER 10, 2023

Want to take your culinary skills to the next level, move out of your home kitchen, and learn how to start a bakery? While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. However, dealing with a rush of customers is just part of working in a coffee shop and there is consequently a strategy for handling it. Read on to find out what they said. I’ve never felt so burnt out.”.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? Let’s find out. The customer will tell you how they want to spend, just give them the opportunity and of course, make it memorable! The Merivale group join forces with the SCG. 1] Justin Hemmes.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. Making more coffee at home reminded guests of the experiences that coffee shops can provide.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Perfect Daily Grind

APRIL 18, 2023

To find out more about precision in espresso machines, I spoke to three people at Levee – a premium espresso machine manufacturer in Turkey. You may also like our article on how espresso machines work. Older espresso machines often take up more space, and include many stainless steel and plastic elements,” she says.

Design 162

Design Customer Service Point of Sale Café 162

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Open for Business

AUGUST 4, 2023

Next gen loyalty programs are a smart, effective way for restaurants to stand out and build a stronger connection with guests. These creative, personalized loyalty programs use tech and customer data to create an experience that goes way beyond discounts. The average person belongs to more than 14 loyalty programs.

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

Perfect Daily Grind

AUGUST 2, 2022

Read on to find out what they had to say. You may also like our article on looking out for barista wellbeing after COVID-19. In early 2020, around 95% of out-of-home coffee businesses were forced to temporarily or permanently close their doors around the world, which put a strain on employers and employees alike.

Café 188

Café Hospitality Training Customer Service 188

Perfect Daily Grind

MAY 9, 2022

But alongside this enthusiasm, baristas must also develop a broad range of technical skills, as well as knowing how to provide excellent customer service, if they are to be successful. To find out, I spoke to three coffee professionals. Read on to find out what they told me. Investing in baristas.

Social Media 150

Social Media Training Café Article 150

Perfect Daily Grind

SEPTEMBER 1, 2022

To find out more about why coffee competitors should visit origin, I spoke to four people who participated in the 2022 Ally Coffee Champs Trip which took place in Brazil. Read on to find out what they had to say about origin trips. You may also like our article on how competitors can source coffee for the World Barista Championship.

Supplies 150

Supplies Customer Experience Events Consumer Goods 150

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Modern Restaurant Management

OCTOBER 22, 2021

Everybody needs to eat, so the sale of food will never go out of fashion. Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. This article will explore seven tips on using Facebook Ads to increase your market share of customers.

Social Media 197

Social Media Advertising Events Customer Experience 197

The Eat Restaurant

FEBRUARY 15, 2023

In this article, you'll find 4 restaurant SEO ideas to help you increase your exposure, traffic, and customers. But first, let's take a look at the key to SEO and your business's success, why you need an SEO strategy to up your restaurant's presence, get more customers, and more.

SEO 78

SEO Online Ordering Social Media Customer Service 78

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. Read on to find out what they told me. You may also like our article exploring the syrups & flavourings market in the coffee sector. They agree with Holly, saying they take a similar approach.

Design 157

Design Menu Seasonal Menu Social Media 157

Modern Restaurant Management

FEBRUARY 28, 2020

Instead of having to go to a website, click on a text link or access an offer through a QR code, restaurant consumers can simply utter a code or phrase into their smart speaker to redeem offers, find out more information, express opinions, leave reviews and the like. The pymnts.com article notes: “More than three-quarters of U.S.

Marketing 168

Marketing Fast Casual Entertainment Article 168

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Perfect Daily Grind

OCTOBER 16, 2022

To find out, I spoke with five industry professionals. Read on to find out what they said. You may also like our article on how ageing cold brew coffee affects its flavour. Stephen also says that the Snapchill process allows him to carry out smaller production runs than other brewing methods. What is snapchilling?

Beverage 141

Beverage 2025 Technology Customer Experience 141

The Rail

MARCH 17, 2023

By Indiana Lee, Contributor Dining out is one of life’s greatest pleasures. But, for your customers with diabetes, the opportunity to delight in good food and good company is not without its perils. Indeed, for guests with diabetes, dining out can be a stressful and downright unpleasant experience. In the U.S.

Seasonal Menu 111

Seasonal Menu Customer Experience Reference Dine-in 111

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Second, it’s showing your customers that you are doing it.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 185

Customer Experience Social Media Customer Service Technology 185