Modern Restaurant Management

DECEMBER 30, 2022

As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion. Automating the Front of House.

Technology 208

Technology Front of House 2023 Cash Management 208

7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.

Training 370

Training Food Safety Customer Experience Insurance 370

SpotOn

APRIL 22, 2024

It doesn’t matter whether you run a restaurant, retail store, or any other type of small business—the point-of-sale (POS) serves as the foundation of your operation. That’s why it’s so important to make the right choice when picking a new point-of-sale. But not all POS systems are equal. Head to G2 here.

POS 98

POS Point of Sale Retail Customer Service 98

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? through ghost-kitchen operator ChefSuite. Why the immense rise?

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple. Why is this important?

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. One way to keep customers coming back? One way to keep customers coming back? of customers make a monthly purchase based on marketing emails. Table of Contents.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Modern Restaurant Management

JUNE 10, 2022

If you are a restaurant owner in 2022, you need to be on TikTok. I know what you’re thinking, “It’s a video social network, where the heck does my restaurant fit in there?” ” Creating engaging content that resonates with your customers is the future of marketing. Feature your vendors in your videos.

Employee Relations 203

Employee Relations Influencer Events Small Business 203

Embrace the Suck

MAY 14, 2023

Restaurants are more than just places to satisfy our hunger. They are where we gather to celebrate life’s milestones, discover new flavors, and connect with our communities. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. If local laws mandate that you have to shut your restaurant down, then you must comply. If your state considers restaurants non-essential, then you must shut down for the time being.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JANUARY 20, 2023

Super Bowl Sunday is one of the most important days for restaurants across the United States. On this day, millions of people gather to watch the biggest game of the year, and many of them do so at restaurants and bars. This means big business for restaurants, and a surge in customers and sales.

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 196

2024 Loyalty Program Food Order 2030 196

SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

7 Shifts

DECEMBER 8, 2020

What if we told you that there was a great strategy to increase your restaurant’s sales while engaging your staff and reducing turnover? There is a way—and it’s through creating employee contests. This article will arm you with ideas for restaurant employee contests. Engaged employees are also less likely to turnover.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

JULY 16, 2021

For your coffee shop to reach that status, it has to be done right. In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Get to know your future customers, before they even step foot in your door. We're all here for it! Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 226

Marketing SEO Front of House Website Management 226

Next Restaurants

APRIL 17, 2024

By Eric Tress, Contributor In today’s world, foodies flock to restaurants that tantalize their taste buds – and their Instagram feeds. With over two billion users (and still growing) , Instagram is a goldmine for restaurants looking to boost engagement and stand out from the crowd. Why Use Instagram for Your Restaurant?

Social Media 78

Social Media Seasonal Menu Customer Experience Specials 78

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

7 Shifts

OCTOBER 22, 2019

In a social media-heavy world, the visual appeal of a restaurant has become more important than ever. Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. Source: [link] No wonder Instagram has the impact it does.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) The Best Restaurant Inventory Management Software. 7 Advantages To Using a Software. avocados in the stock room.

Inventory 370

Inventory Management Management Point of Sale 370

7 Shifts

DECEMBER 3, 2019

The people have spoken, and your restaurant franchise is a winner. In a sea of restaurants nationwide, yours has stuck out and been successful. Still, you should conduct a thorough audit of your current restaurant(s) before expanding your business further. Here are some of the questions you should ask yourself.

Franchise 368

Franchise Franchising Audits Point of Sale 368

7 Shifts

DECEMBER 18, 2019

Get ahead of it with our 12 favorite restaurant lunch special ideas for you to feature. Why you should invest in restaurant lunch specials Increasing lunch sales is a no-brainer in the restaurant business. Increasingly, corporate America is choosing to eat at their desks, a trend that threatens restaurant profitability.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Restaurant Engine

OCTOBER 11, 2023

It’s key to engage with your customers through their online reviews. Just as important, though, is using your strong, positive online reviews to leverage trust and loyalty in your restaurant. Your happy, satisfied customers are your brand ambassadors and pivotal to your marketing strategy. Then, add your text and logo.

Social Media 110

Social Media Email Marketing SEO Website Management 110

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Here’s what you need to know: What is a restaurant loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes.

Delivery 189

Delivery Food Safety Online Ordering Food Order 189

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Hiring Crisis Facts.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

APRIL 29, 2020

Although we live in a digital world, many restaurants feel an understandable reluctance when it comes to adopting new technology. To avoid falling behind the competition, forward thinking restaurants are embracing digital signage technology and taking full advantage of its invaluable capabilities to maximize their business profits.

Seasonal Menu 206

Seasonal Menu Customer Experience Customer Service Food Order 206

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Perfect Daily Grind

MAY 17, 2022

In 2000, less than 7% of the global population had regular access to the internet. This covers everything from new ways of roasting coffee to changes in how we brew it. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We And where might it end up in the future?

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

ChowNow

FEBRUARY 20, 2024

It’s no secret that websites are the one tool that every restaurant needs in its arsenal. In fact, 77% of diners visit a restaurant’s website before dining in or ordering out. ChowNow recently partnered with Squarespace to build premium websites designed for restaurants. But not all sites are created equal.

Ordering 78

Ordering Mobile Ordering SEO Front of House 78

7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). It's the main factor behind why restaurant employees quit their jobs, with 34.6%

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Cheetah

NOVEMBER 17, 2021

Pinching pennies might have worked pre-Covid, but to survive today’s increased wages and higher food costs restaurants will have to find new ways to increase profits. To bolster profits, restaurant operators need to charge more without turning off patrons. And that – is worth money. The Food Waste Pandemic.

Waste 148

Waste Compost Food Social Media 148

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple. Why is this important?

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

ChowNow

JANUARY 27, 2021

If your restaurant isn’t using email marketing, now is the ideal time to start. Restaurant email marketing is one of the most cost-effective ideas to stay top of mind, engage with your customers, and increase sales. . To make it easy, we’ve rounded up 10 ideas to fuel your restaurant’s email marketing.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Bingage

JANUARY 29, 2021

We all know that the F&B industry is one of the hardest-hit industry during the pandemic that made drastic changes in the way it operates. Now, what are the ways that you should adopt to increase restaurant sales & customers in 2021? . With CRM for the restaurant, it is easy to automate SMS marketing.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Restaurant Engine

MARCH 27, 2024

Did you know that trust is key for restaurant customers? And did you know that nearly 75% of diners say they trust a restaurant with positive reviews over one without? With this staggering statistic, you can see how vital restaurant reputation management is to your business. You do this by knowing your customer base.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59