Modern Restaurant Management

APRIL 1, 2021

Motus released its 2021 State of Delivery Report , which reveals key data related to current delivery trends. For example, 55 percent of customers are willing to pay an additional 10 percent in fees and 82 percent are willing to wait 10 percent longer for their orders from a platform that offers better working conditions.

2021 109

2021 2025 Mobile Ordering Online Ordering 109

Modern Restaurant Management

OCTOBER 18, 2019

Winnow Raises $20M to Fight Food Waste. The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. 63 million tons of food is wasted every year. ” Marc Zornes.

Waste 84

Waste Food Franchise Franchising 84

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps.

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. While disposable, single use menus gained popularity at the beginning of the pandemic, they’re not sustainable from a cost perspective or for the environment.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. sweepstakes that gives restaurant operators the chance to win a state-of-the-art mobile ordering system.

Serving 190

Serving White Paper Food Recycling 190

Perfect Daily Grind

APRIL 8, 2022

The 2018 Slovakian Coffee in Good Spirits champion also placed second in the 2021 Coffee Masters. The company plans to combine with Riverview Acquisition Corp, which raised US $250 million through an IPO in August 2021. Fairtrade launched its first Living Income Reference Price in 2021 for Colombian farmers. Rastislav Kasa?r

Pricing 119

Pricing 2022 2021 Recycling 119

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, restaurants need to continue to stay as flexible as possible, learning from 2020 and 2021 while educating personnel and staying up-to-speed on current technological advancements and solutions that can help streamline operations and improve efficiency. Steve Fredette, Co-Founder and President at Toast.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. (

2023 52

2023 Operations Management Management 52

The Restaurant Times

OCTOBER 3, 2023

Karl Goodhew is the Chief Technology Officer at BurgerFi, one of the nation’s fastest-growing premium fast-casual concepts, QSR’s 2020 Breakout Brand of the Year, and recently voted USA Today’s 10Best Readers’ Choice Top Better-Burger Chain for 2021. He has also collaborated with different stakeholders.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 125

Franchise Franchising Loyalty Program Kitchen Safety 125

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. When TSFR sold the Burger King busi­ness in 2015, Laura transitioned to the Director of Learning & Development for Del Taco and MOD Pizza.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 132

Fast Casual Casual Menu Mobile Ordering 132

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Dunkin' Sustainability. Dunkin’s transition to paper cups will remove approximately one billion foam cups from the waste stream annually.

Mobile Ordering 121

Mobile Ordering Online Ordering Food Order Recycling 121

Modern Restaurant Management

JUNE 14, 2020

Both of us have a firm belief that only businesses with high-quality and profitable growth will sustain in our sector. My vision was to transform the delivery and pick-up ordering experience. For the 2019 financial year, Grubhub had 23 million active customers, recorded 180 million orders, GMV of $5.9 billion and revenues of $1.3

Food Safety 140

Food Safety Loyalty Program Kitchen Safety Online Ordering 140

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Minimizing food waste will continue to be a focus in 2020. Ray Reddy, CEO and co-founder of mobile pickup app Ritual. Bruce Dean, CEO, Black Bear Diner.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. Vianne once delivered a Starbucks order to one well-known celebrity. It was a big order.

Back of House 140

Back of House Employee Relations Delivery Mobile Ordering 140

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 136

Online Ordering Customer Service Seasonal Menu Food Order 136

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

The Food Corridor

APRIL 21, 2021

In support of local farmers and producers who have been affected by lockdowns and consumer fear, Cleveland Central Kitchen relaunched its Love Local Collective program in March 2021. . New York’s HotBread Kitchen is on a mission to promote economic stability and social mobility in the food industry. Restaurant Resiliency Initiative.

Food 98

Food Coaching Food Truck Website Management 98

Modern Restaurant Management

MARCH 11, 2020

by the end of fiscal 2021. TWO HENS is a specialty delivery-only brand offering all-day breakfast prepared in scratch kitchens serving farm fresh eggs, the finest quality fresh produce, breads, meats, and sustainable fair-trade coffee. reducing to approximately 3.0x Sift Launches Insult Monitor.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

FEBRUARY 5, 2021

Looking to 2021 and beyond, there are a few predictions in the restaurant industry that almost everyone can agree on: people still want to eat healthier food and know where their food comes from. Mushroom-based options. Unique Cocktails, Drinks and Herbal Infusions. Quality Over Quantity (Fewer Offerings).

Dietary Restrictions 163

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 163

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Additional, more comprehensive courses are slated for development in 2020 and early 2021. Orders can also be made at the plaza within the complex, using QR codes placed on outdoor tables.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

EATER

JULY 6, 2022

Because of the pervasive influence of the Rockefeller family and Stone Barns in the relatively small world of sustainable agriculture, a number of people who spoke for this story did not wish to be identified. In the course of reporting this story, I’ve spoken with more than 20 sources. Pseudonyms are denoted with asterisks.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

MARCH 13, 2020

” Customers in Manhattan and Brooklyn can order Nathan’s Famous through any of the following restaurant delivery services: Grubhub, Seamless, UberEats, Caviar, Doordash, Postmates, and Deliver.com. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable.

Franchise 118

Franchise Franchising Customer Experience Customer Service 118

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Taco Bell Sustainable Packaging. Continue to invest in its people, building leaders at all levels. Strive to be the number one QSR for vegetarians.

Franchise 110

Franchise Franchising Fast Casual Leadership 110