Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.

Employee Relations 198

Employee Relations Customer Experience Customer Service Mobile Ordering 198

Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? The "timed" drive-thru waits of customers were always essential for the bottom-line of the business, but the flaw continued to be, ‘How do we not only have our employees engaged in the effort, but have their commitment to speed of service as well?’

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

Modern Restaurant Management

DECEMBER 28, 2020

A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Jonathan Morse CEO & Co-founder of Tripleseat.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner. ' Personalization.

2021 190

2021 Kitchen Safety Food Safety Consumer Goods 190

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

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Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? We’ll talk about this more later on.

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Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. Others have brought employees back that were only temporarily furloughed and have questions about accrued sick leave. The eviction moratorium is not a long-term solution.

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Kitchen Safety License Restaurant Law Food Safety 221

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Touch Bistro

JULY 4, 2021

Remember the expression, too many cooks in the kitchen ? are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Well, go ahead and unlearn it.

2021 98

2021 Employee Relations Hiring Recruiting 98

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. The machine operator didn’t want to be publicly identified for fear of reprisal, but he told Civil Eats that he’s worried about his safety since the coronavirus began to spread at meatpacking plants in March. A nightmare.”. According to the complaint, white workers make up 34.5

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Food Kitchen Safety Front of House Food Safety 111

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” California.

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2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Restaurant Engine

MAY 26, 2021

The future is here, and automated kitchens are trending. With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. The newly imagined restaurant of today might find itself looking to automated kitchens. What is an Automated Kitchen?

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Deliverect

APRIL 20, 2020

2020 food trends predicted a rise in the popularity of desserts and sides, both in-house and for deliveries, and it appears that life in lockdown has sped up this trend. Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers.

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Delivery Mobile Ordering Kitchen Safety Food 89

The Rail

SEPTEMBER 26, 2022

In the wake of the COVID-19 pandemic, this industry has been hard hit with a lack of potential employees and several other major changes. There are several reasons behind this, and most are related to how the industry essentially got shut down for large portions of 2020 and 2021. Build Incentives and Benefits into Employee Pay.

Employee Relations 52

Employee Relations Kitchen Safety Mobile Ordering Customer Experience 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

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2021 Loyalty Program Retail Online Ordering 179

Hot Schedules

DECEMBER 19, 2019

Health and safety. Employee feedback and pulse surveys. Kitchen management systems. Related Posts. The Top Restaurant Industry Trends to Know for 2020. Restaurant experts David Cantu and Fred LeFranc discuss the most important restaurant industry trends facing operators in 2020. Guest satisfaction scores.

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White Paper Allergens Download Kitchen Safety 78

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. The design includes dining room seating zones, dedicated third-party delivery and pickup shelving, a closed kitchen, digital menu boards and a redesigned logo. "The

Franchise 166

Franchise Franchising Catering Online Ordering 166

The Restaurant Times

DECEMBER 20, 2021

According to a survey by Bacardi Global Brand Ambassador in 2020, around 63% of US consumers prefer to drink low-to-no alcohol options to cut back on calories. Some of the common permits required are: Employee Identification Number (EIN). It ensures that the business meets the food safety regulations set by its food safety authority.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Modern Restaurant Management

MARCH 24, 2020

The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever."

Food Supply 102

Food Supply Kitchen Safety Cash Management Food Safety 102

The Restaurant Times

OCTOBER 22, 2021

From banana breads and pancake cereals to mini pizza cereal and mug recipes, baking was on top of people’s minds whenever they picked up kitchen crockeries, as per the social media trends. Furthermore, your bakery must be spacious enough to accommodate a dining space, a serving space, and a kitchen space. in the next five years. .

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License Back of House Kitchen Safety Equipment 52

The Restaurant Times

JUNE 11, 2021

It enables the staff to view the full digital menu via hand-held tablets, generate instantaneous Kitchen Order Tickets (KOTs) and provide the online billing facility at every table. A user-friendly interface makes handling the software convenient for employees, especially new hires. Provides Efficient Billing Operations.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

EATER

MARCH 15, 2021

During dinner service, Miguel Torres was relaxed, joking with the other line cooks, calmly firing off order after order in the tiny New York kitchen at the Rockwell Place. In mid-March 2020, he became sick — and then sicker — and began struggling to breathe due to COVID-19. . — Jenny G. Miguel Torres. I felt like he was my brother.”.

Kitchen Safety 104

Kitchen Safety Education Customer Service Certification 104

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns. Restaurant and bar related concerns. The importance of making guests feel comfortable.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

FEBRUARY 10, 2020

In 2020, a new coalition will help hospitals not just in New York but nationwide provide patients plant-based food options that combat rather than contribute to cancer, diabetes, obesity and heart disease. In 2020, it is expanding its efforts to engage even more organizations in reducing meat consumption. Health Care Without Harm.

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Then we remembered that staffing before 2020 was never that great.

2023 118

2023 Front of House Customer Experience Customer Service 118

EATER

SEPTEMBER 17, 2021

It went public in 2017 , and as of last year, it has over 6,000 employees ; in a space that has quickly become overcrowded with similar services, it has continued to dominate. It's time for safety and respect at meal kit factories. Your hair’s on fire and you can’t keep up,” said one employee. It's time for change. It was crazy.

Food Safety 111

Food Safety Kitchen Safety Employee Relations Consumer Goods 111

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

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Management Management 2019 Employee Relations 284

Modern Restaurant Management

NOVEMBER 19, 2020

Applications are being accepted through December 31, 2020. Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. “We put the safety of our employees first. CommUNITY Batch.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Redesigning workflows to ensure safe distancing between employees.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). Newark Working Kitchens.

Healthcare 180

Healthcare Kitchen Safety Loyalty Program Small Business 180

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Improve employee performance. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Fast Casual Customer Service 216